2011 Volkswagen Jetta: won't start

Filed Oct 19, 2020 · Engine · 28,000 miles · RI

When I used the horn my engine died and car would not start back up. I was driving on the highway at the time.

Filed Apr 24, 2020 · Engine, Fuel system · 174,820 miles · CA

Driving this vw jetta tdi 2011 on the 605 freeway south in long beach when the yellow glow plug light started linking. Car lost power. Would not accelerate, I rolled out of the freeway to an exit. After this engine stopped. Car would not start anymore.I called vw care to start a claim because this car belongs to the diesel gate scandal. To my bad luck, I found out a few weeks after I bought this car, 12/17/2019, that they had many repairs made and also that the fuel pump will go bad and the repair cost thousands of dollars. The lady of vw care, (800)822-8987 told me that my warranty for the fuel pump expired at 174,620. She asked me whats the current mileage. That is 174,847. So she said my car is not covered any more. I still asked her to put in a claim. She gave me the following claim number:[xxx]. I just feel very suspicious after they hid so much information before during the scandal for my car to die exactly a few hundred miles after this warranty expires. There are thousands of these cars out there. Can someone investigate because why will my car die exactly a few miles after the warranty expire. Have they played with the computers to do another similar thing? I hope not. What I hope is that in good faith vw repairs my car at vw of garden grove here in california. That is where I made an appointment to take the car monday april 27, 2020. I have just had this car for 4 months. :( to look up my cars warranty under the diesel gate: https://www.vwdieselinfo.com/ input my VIN number: [xxx] notice that they add 48,000 miles to the last service fix made to the car. It was 126,618 miles. That adds to 174,618 now the car is at 174,847 you can also visit: http://vwcourtsettlement.com/ information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 28, 2019 · 150,000 miles · PA

Will not start and stalling when sitting and driving on road no warning lights

Filed May 4, 2018 · 88,744 miles · AZ

Ignition lock cylinder abruptly failed. The vehicle would not start at all due to this failure. They key would not turn at all. It worked one moment and immediately stoppedf working. Stranded and had to have the vehicle towed. Tow company had to disassemble shifter to put the vehicle in neutral in order to tow. $645 + for tow and repairs.

Filed Aug 10, 2017 · Driver assistance, Electrical · 84,000 miles · CA

Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off. I managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now I am reading about many other complaints on this same model by other owners. I respectfully request that this be investigated as a recall since there are too many complaints about electrical problems that should not be ignored. Here is the website: https://www.carcomplaints.com/volkswagen/jetta/2011/electrical/electrical_system.shtml

Filed Jul 12, 2016 · CA

The key will not turn over! Single mom with two kids this is horrible. Jetta says this is an on going issue and they are surprised this has not been recalled! The wheel is locked and you cannot move the key, jetta estimates about 600.00 to fix! And should take 7-10 business days! Please people complain this should be a recall!

Filed Feb 7, 2015 · Electrical, Fuel system · 49,500 miles · CA

On february 1, 2014 I turned on my car and headed to church at about 1 in the afternoon, everything appeared fine. After church I did the same; however, shortly after I had left the church parking lot the glow plug and battery symbols started flashing and suddenly my engine stopped. Out of nowhere my car stalled in the middle of the road, thank goodness I had managed to steer to the side and that the cars on the road managed to go around me because it could have turned out into a tragedy. I had never had any issues with my engine/battery nor did any of the dashboard warning lights light up prior to this incident. I tried turning my car back on several times but it was unresponsive. The battery and alternator sounded fine but for some reason the car just wouldn't start back up. Could it have been the fuel pump? My car runs on diesel and I have always fueled it with the appropriate fuel without any issues so what now? I had to push my car out of the middle of the road and call a tow service to tow my car home. Over the next week I drove a rental to work and called the volkswagen dealership and left multiple messages for parts and service and for the person in charge of extended warranty. It's been a week and they have not answered. My car has been out of a warranty now for a while, however I have maintained it and given it the proper care so it does not make sense that a 2011 vehicle would simply stall in the middle of the road without a warning. I am sure that this is a manufacturer's defect and I would like for it to be resolved promptly, I am sure I am not the only one that has had this issue in the past as I have seen multiple complaints online about this and there has even been a few recalls for previous diesel models regarding issues similar to mine.

Filed Jan 18, 2015 · Engine · 59,000 miles · MD

I have a 2011 vw jetta tdi (diesel). After leaving my car parked for about a week, it would not start. The battery was fine, so I had it towed to the dealer, and was told that condensate had build up in my intercooler and air intake lines and frozen. The suggested repair was to replace the intercooler, and associated parts, but I had them thaw and drain the lines and took my car home. I am concerned because if the condensate built up in the lines and got into my engine I can potentially throw a rod causing severe engine damage. I asked the dealer about this and they said while unlikely, it could potentially happen. I'd like to know the prevalence of this in the 2011 jetta tdi so I can make an informed decision about the future of my car.

Filed Sep 17, 2014 · Electrical, Engine · 500 miles · GA

Issues began with faulty starter. Then progressed to a battery of electrical issues from windows moving in reverse of desired order to horn and keys dying. Each time dealer brushed off issue. When horn and keys died (also with faulty start button) dealer tried to force me to drive unsafe vehicle until they got around to fixing the problem. Most other times the issue was ignored or I was treated as though I was making up the problem. (these problems include radio staying on when car is completely off, and after manually switching it off, it then will turn back on while the car is still off (even though the car will not start and I have to use the long hold lock function to roll windows up). The car also will reopen trunk upon close, flash passenger seat belt warnings when the seat is empty, not display gear when moving, not display mileage/fuel level while simultaneously listing mileage range from selected screen, etc. Problems are worse in extreme weather. I have attempted to have the problems fixed multiple times to no avail. Recently, I have taken the car in several times to have service light diagnosed. Dealer reset light each time without bothering to check the source. Problem progressed to engine not starting, sluggish and jerky acceleration, lurching stops, and, most recently, shutting off while driving. This is absolutely a manufacturer issue, and I am planning to pursue all options available to rectify. Not only has volkswagen produced an unsafe vehicle, but they are also aware of these problems and make a great effort to avoid dealing with them.

Filed Aug 8, 2014 · Fuel system · 56,610 miles · CA

I purchased a used 2011 vw jetta sportwagen tdi on monday, july 28, 2014 and 5 days later on august 2nd, the car died. I had been driving for about an hour mostly on the highway and then some moderately winding foothill roads. I stopped at a stop sign and when I accelerated into the intersection the engine abruptly died and would not restart. The engine turned over when the key was turned, but it wouldn't start. Fortunately, people in the vehicles behind me helped push my car to the side of the road. It was towed to a nearby repair shop specializing in foreign cars for evaluation. They found the diesel fuel pump had failed and they said there are metal shavings throughout the fuel system.

Filed May 15, 2014 · Fuel system · 45,000 miles · MA

Car was running smooth and parked in the driveway and then wouldn't turn over. Battery power was fine, hoses were fine(vacuum ok) and then identified that fuel might be the problem, used multimeter to identify that fuel pump under back seat was dead and promptly ordered a new one and replaced it. Not expected for a car with 45,000 miles and a 2011 diesel but this is apparently a common problem. Had it in for regular maintenance at the dealer too.

Filed May 14, 2014 · Engine, Fuel system · 57,750 miles · CA

I was in the drive thru of mc donalds then came a terrible rattle from under the car, 10 seconds later the car turned off. Turned it back on and glow plug light was flashing parked the car immediately. Turned it back on and had little to no power then came to a halt, tried to turn it back on and would not start. Had it towed to vw there looking at it I'm waiting on a response. This is not supposed to happen this early. I always had it serviced at the dealer. On time. Help us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! From the other complaints my stress has hit a limit. If it costs 10k to fix. Then I could of bought a bmw or whatever. 24k + 10k = 34k I'm sad :(