2015 Volkswagen Jetta: won't start

Filed Sep 2, 2024 · Electrical, Steering · IN

I drove over a commercial-grade water hose unraveled in the middle of the lane. It had metal couplings on it and my oil pan was damaged due to the low riding body of the VW to the road. The vehicle was drivable for 5 minutes afterward & the low engine pressure light turned on, but I was in a dangerous area with traffic during rush hour in the evening. It was congested with multiple avenues of transportation via buses, scooters, and pedestrian crosswalks. I started to lose power steering and the gas pedal would not accelerate the car, but the brakes still worked. I was able to coast the car to a stop & nearby a Midas car shop. Midas replaced the damaged oil pan and did not have any other damage reported. Midas informed me that my vehicle would not start, but failed to mention that the safety of my vehicle was compromised with rolled down windows. I inspected my car on 8.20.24, the battery was still working & powered the lights but the window power and engine would not operate. On 8.22.24 I paid for the work & noticed the windows were now rolled up & Midas said an employee used the power from the battery to override the window system but the car still would not start and needed to go to a dealership to access the engine codes for this hybrid vehicle. Towed the vehicle to VW, who said that Midas was not accurate in their description, as there were no access codes needed for the vehicle & it should have started once the oil pan was replaced. The VW diagnostic results showed a “bad” battery and the transmission failed/ stopped engaging and needed a replacement of the transmission along with the battery which would total $11K! The VW agent recommended that I contact other car repair companies to rebuild it for a more affordable solution. Midas and VW were the only car repair companies to evaluate my car and it is currently at VW where it can be inspected if needed. The safety recall code: 34J6, of 2015 VW Jetta Hybrids somehow exclude some VINs until owners had issues.

Filed Jul 10, 2023 · Transmission · WI

The transmission of the 2015 VW Jetta Hybrid failed at about 81,000 miles. The transmission began to behave erradically while it was idling, with the engine coming on and off every 5 seconds. The check engine light and EPC lights illuminated. I was able to get the vehicle to an auto parts store to check the codes. The codes that came back indicated that there was transmission related issues. Unfortunately the vehicle did not start again when I was ready to leave the auto part store and I had to tow it to the dealership. The local dealership indicated that there was metal fines in the transmisison fluid. Their workflow indicated that the transmission was shot. Please note that VW replaced the mechatronic unit of this transmission in 2019 at nearly 43.000 miles and there's a recall on transmissions for this vehicle's model. However, the VIN of my vehichle was not included in the recall. We were grateful that the transmission begin to fail while we were in a large city, as we had traveled 8 hours already the day the transmission failed.

Filed Nov 14, 2022 · Fuel system · GA

Car cut off twice while driving and could not be restarted for 14 - 25 minutes. This happened while driving. I took it to both an independent mechanic and a vw dealer, bit they were unable to diagnose the issue. Also, after being driven, intermittently the car will not start for 15 - 25 min. Other drivers are also having this issue. See: https://www.volkswagenownersclub.com/threads/intermittent-starting-problem-with-my-2015-jetta.130674/ and https://www.reddit.com/r/MechanicAdvice/comments/lsobwe/2015_vw_jetta_2slo_20_cranks_but_doesnt_start_for/

Filed Jun 3, 2022 · AL

I brought this car for my daughter. It has quick on her twice with no warning. The car has malfunctioned twice getting gas. The first incident it would not start after getting gas. The cap was on correct.I finally was able to get it started. I was 2 miles from home and it rode smoothly.The car rode fine for about a week then my daughter got gas again at a different place in my hometown. It started up then as she tried to drive into street it just cut off. Thankfully, it stopped before she entered the street. The car had to be towed home. The battery is new, low mileage and its not the alternator. I am afraid for her to drive it. I believe it could cut off again without warning.

Filed Sep 12, 2021 · Electrical · FL

Since purchasing my used used 2015 VWA Jetta in 2019 I have had several issues I think are electrical. (1)The phone charger outlet has blown a few times and required them to reset it, (2) there have been 4 occasions in the last 6 months where my car wouldn't start, but upon being checked out by a VW repair shop it was not determined what caused this, the lights started coming on, but it would not fully start. (3) More recently my horn has randomly stopped working, on three occasions when I went to use it, nothing happened and when I park or later in the day it resumes working.

Filed Oct 25, 2019 · Electrical, Engine · TN

Tl* the contact owns a 2015 volkswagen jetta. Upon starting the vehicle, all of the warning indicators illuminated on the instrument panel. The vehicle was driven to gossett volkswagen germantown (7420 winchester rd, memphis, tn 38125, (901) 405-4909) where the contact was informed that a new battery was needed for the key remote. The failure continued to occur after the battery was replaced. The dealer stated that the vehicle's battery needed to be replaced. Once the battery was replaced, the vehicle was able to start and operate properly. Days later, the contact stated that the vehicle would not start and the steering wheel seized without warning. The vehicle would only operate when the contact drove in the emergency start feature mode, and the "no key" warning indicator would flash. The contact was able to resume normal driving; however, every time she touched a feature on the steering wheel, a pinging noise would sound and the speedometer would flash. The manufacturer was not notified of the failures. The vehicle had not been repaired. The failure mileage and VIN were unknown.

Filed Apr 10, 2019 · Engine · 72,000 miles · NC

The timing belt tensioner went bad causing the timing chain to jump time at 72k miles. This did not cause any internal engine damage but did cost a ton of money. Apparently this is a common issue in older jetta's, but it appears that the newer models just haven't been given enough time to screw up. It also had to have the high pressure fuel pump replaced due to failure. The car was stationary in my driveway and would not start.

Filed Apr 1, 2019 · Engine · 75,355 miles · AR

At 75,355 miles my jetta that I purchased 8 months earlier suddenly died. I was driving 75 MPH on the freeway headed to dallas when suddenly all the warning lights came on and my car slowed to a stop. Like a computer shuts down on you. My car would not start. Or even make a sound. The dealership assessed the damage and told me oil had been leaking internally into the engine and I'd need a new one, it would cost about 10k. I have had the car for 28k miles. Purchased certified, all maintenance done at vw. No one wants to help. No buy back. No trade in assistance. No apology. The manager hasn't even called me back. Georgia doesn't have used car lemon laws. I've had problems every few months but because they were not related to the engine, it's no ones fault but mine.

Filed Feb 4, 2019 · Engine, Transmission · 42,000 miles · NJ

Tl* the contact owns a 2015 volkswagen jetta. While attempting to start the vehicle, it failed to operate. The contact had to constantly press the start button in order for the vehicle to start. The vehicle was taken to an independent mechanic where it was diagnosed that there were ripples in the charging system, leakage in the transmission, and leakage from the turbo that needed to be repaired. The vehicle was repaired, but the failure persisted. The vehicle was taken back to an independent mechanic where it was diagnosed that the shutter grill needed to be repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. *tt vw refused to accept another independent mechanics diagnose and to dark vw slates not happening. Defect tires, windows, smell from heater detect shocks, shuts. Radio gets hot, vw was told shutter gnull but cannot diagnoise the problem and starting problem and key system vw headquarters have been made aware of all issues. To date car will not start numerous times. Consumer turbo, noise in the engine, leaks, vw failed to diagnoise/ outside mechanic diagnose it.

Filed Dec 19, 2015 · Electrical, Engine · 7,100 miles · IL

I bought my car in july 2015, new, from larry roesch dealer in chicago, after waiting 8 hours in the waiting room for them to "clean my car in the back shop"- while several other customers came and went with their new cars. After only a few thousand miles on my car, it needed to have a quart and half oil added to it and the oil light came on. I took it into the dealer and they said it was "normal". After I called the manufacturer to request a letter stating my car was clear and did not have any recall issues, I was told the letter could not be issued because there was, indeed, a recall issue which had to do with the camshaft. I was told this issue did not have a fix for it and would not have one until march 2016. I requested a letter stating it would be safe to drive the car with my children and family, but vw said they were not able to give such a letter stating that the model of the car was "safe to drive". I told them I was not comfortable driving a car that could potentially shut off while driving on the highway and causing injury or death to my family-- at that point, vw agreed to tow my car and to replace the camshaft (even though I was initially told by vw that the camshaft replacement would cause the very same issue). I received the vw jetta se 1.8t back from pugi dealers last thursday and was told there should not be any other problems. Today, I drove half mile from my home to the laundry and when I returned to my car, the car would not start, the light indicator for "steering malfunction and engine issues" came on. I called vw and they have towed the car to pugi dealership, yet again, and I do not have a car - once again- to take my children to school and work, etc. There is a very obvious and serious issue with my car. It is not something to play with people's lives over, since vw told me it cannot be fixed and could potentially cause a crash.

Filed Apr 2, 2015 · Electrical · 520 miles · UT

The panic button on the key fob has no delay. If you push it one time, with very little pressure, the alarm goes off. I was stopped at a stop light and I stalled the engine with the manual transmission. I went to turn the key off and back on again to start the engine and since the panic button is on the side of the key (facing straight up, or down when in the ignition). The alarm started going off and the engine wouldn't start. I was holding back traffic, scrambling to figure out what had happened as the action was completely unintentional. This is a safety issue and needs to be addressed. Other key fobs I've had required pressing and holding the panic button for 1 or 2 seconds to activate it. Bad design of key fob, the button at least should be slightly recessed.