2010 Volkswagen Jetta: won't start

Filed Jul 8, 2021 · Fuel system · LA

I was driving 75 miles an hour on a major interstate and the car stopped accelerating while I was driving.(major safety issue) I was able to get to the side of the road and the car died and would not start again. The glow plug warning light started flashing as this was happening. I was able to get it towed to a repair shop or they told me the high-pressure fuel pump failed and that it was a catastrophic failure because there was metal from the pump through the whole fuel line.

Filed Jan 11, 2021 · Steering · 138,000 miles · ME

The key will not start and then won't turn off. It gets stuck in the ignition and the wheel locks. The lock and not starting happens when stationary and the nototr is off. The not turning off the car happens when it's stopped but ignition cannot be turned off.

Filed Jul 12, 2018 · Fuel system · 134,556 miles · UT

On june 6th, while rolling up to an intersection, the glow plug sensor light flashed, and then car stalled. It wouldn't start again. It was extremely dangerous as the MPH on the road is 50, and the car was not in a good position to be moved to the side of the road. Tons of cars passing very fast at 9:30 pm. We had it towed to the dealership, who found metal in the fuel. They diagnosed it and said the fuel pump had died. Due to the emissions scandal, vw gave us an extended emissions warranty, which thankfully covers the entire fuel system! Wow! But then, the dealership said they tested the fuel and said it failed the contamination tests. I have kept a log of my mileage ever since I got the car. In fact, I even saved my last few receipts which show I only put diesel in my vehicle. The dealership does not want to honor the warranty because they are blaming me for misfueling and contaminating my fuel. It's really frustrating when I have owned the car it's entire life and have never put the wrong fuel in. I called vw corporate and they are trying to blame me for misfueling, too. They "talked with the dealership" and think their "fuel contamination test" was accurate. The service manager, actually, couldn't even tell me what the reason for the failing of the fuel was, and even said it could potentially be the metal shards fault. So how can they try to blame me when they don't even know why the test failed, especially when I have my last 3 receipts from the gas station showing diesel fuel going in. 10+ gallons each receipt. I had driven 384 miles on the tank of fuel before the vehicle stalled. With such delicate high pressure fuel pumps and common rail injector, it would hardly take much contamination to cause the hpfp to break. I have even contacted the gas station I last filled up at, and they have had zero complaints about bad fuel.

Filed Dec 21, 2017 · Electrical · 57,000 miles · NV

Tl* the contact owns a 2010 volkswagen jetta. While the vehicle was stationary, the vehicle would not start when prompted. Lithia auto store (7063 south virginia st, reno, nv 89511) was made aware of the failure and stated that the vehicle's software needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was approximately 57,000.

Filed Aug 19, 2016 · Electrical · 58,000 miles · IL

Car won't start, jumped, drove and failed to start next day, own test and has current draw when off, took to dealer, said radio is causing problem, won't (go to sleep mode when turned off), told $800 to replace the radio, checked on line and I see so many, thousands I hear, problems with radios on this style car, if volkswagen won't stand behind a known issue and go back on their supplier for a resolution, I will not stand behind volkswagen and purchase another one when the time comes for a replacement vehicle, if this was a safety issue I'm sure some legal action would be taken, but it's only a radio, costing a lot of people, I'm guessing millions of dollars

Filed May 24, 2016 · Engine · 109,000 miles · MO

Car kept stalling after take off when you accelerated. When taking it to the repair shop it would not start and had to be towed there. When they got it they discovered all but 1 quart of the oil in the engine was gone. They determined that this malfunction damaged the engine and the engine would have to be replaced. Have the oil changed every 3-5000 miles and it wasn't due for an oil change for another 1000 miles or so. They have no idea why this happened and volkswagen won't do anything about it. All of this took place in the city. We were to afraid to take it out on the highway. Car has 109000 miles on it and has been a lemon from day 1. This was just the icing that topped the cake.

Filed Apr 4, 2016 · Engine · 92,000 miles · NY

Attempted to start my car on a cold day with low fuel. The engine was jumpy and didn't start. I waited and attempted again and was able to get it started, drove 500 feet to the gas station, filled with diesel. The light then came on after I started it again. I checked the code, p2015. I took my vehicle to dorschel vw in henrietta, ny. They confirmed the code said the intake manifold needed to be replaced. Saying the flap is damaged and then switching to say the runner is damaged. Most of the tsi engines have had their warranty extended, but not for my tdi. There are lots of others complaining of this code popping up.

Filed Mar 31, 2016 · Fuel system · 85,000 miles · GA

I bought this car in may 2015 due to the awesome fuel ecconomy paired with supposed great reliability.the high pressure fuel pump went out around october 2015. I was headed to work and the engine started skipping just for a short time. I drove to work without any more issues. When I was leaving work, the engine started running real rough so I pulled over and I heard a squealing/rattling noise from an area around the timing cover. The engine stalled. I started it back up and after maybe 10 seconds it stalled again and wouldn't start back up. I towed the car to a vw specialist shop and they diagnosed the issue as a failed high pressure fuel pump and requiring replacement of the entire fuel system. I had the car towed to a vw dealership and they're diagnostic was the same. They sent out a fuel sample and it failed for lubricity. I expected vw to cover this since this was a known vw issue. The car sat at a dealership for over a month before having to tow it back home. The repair will cost around $5,600. I would fix it myself but the parts alone can be $3,000 to $4000. I purchased this car in may 2015, so only got to drive it for five months. I have lost all faith in the reliability as well as the confidence that vw will fix any issues that are due to faulty parts. There have been several cases with faulty high pressure fuel pumps from 2009 to present. There was an investigation before. Http://www-odi.the federal safety agency.dot.gov/acms/cs/jaxrs/download/doc/ucm475595/incr-ea11003-61863.pdf

Filed Dec 21, 2015 · Electrical · 110,000 miles · TN

Door locks failed and had to be replaced. Battery drain when not used for two weeks, requiring jump start (replaced battery one year ago). Car would not start (battery wouldn't even turn over, yes the same new battery) towed to dealer who said they replaced some fuses. Recently, radio will not power on. Dealer states the radio failed, fuses fine. I have seen 100s of reports of failed radios and door locks in the 2010 jetta. There must be a faulty electrical system in this vehicle. Cars that are 5 years old (I have seen reports of this happening when the car is only 3 years old) are not supposed to have these problems. All of these problems have occurred in the past year, mileage between 100-110k.

Filed Nov 30, 2015 · Electrical · 52,000 miles · CT

Radio on 2010 vw jetta tdi died durring the summer. Now, in november, the car will not start unless jumped with another car or battery charger. Fuses in car are intact.

Filed Sep 23, 2015 · Fuel system · 57,600 miles · TX

Year: 2010 build date: aug 2009 make/model: jetta sportwagen tdi tranny: 6m mileage: (actual miles at time of problem or when problem began) 57,500 diesel fuel source: shell and chevron additives: nope problem: took my tdi to an independent. First time ever (always dealer serviced). Had a check engine light come on. Code was a fuel pressure sensor. Replaced. Car would not start. Found rust in fuel filter canister. Found rust on the in-tank pump. Replaced all three pumps, canister, fuel lines '*the independent took it one piece at a time as to not overcharge. Ultimately, replacing the hpfp solved the issue. In fact, the fuel pressure sensor they originally replaced they put back in and it worked, so they returned the one from the dealer. Dealer: charles maund, austin, tx status: since I had my work done at an independent, vw of america is scoffing at payment as noted under the extended warranty repair because the fuel was not tested by someone at vw. I still have the same tank of fuel as it had when it went in, but they refuse to test it citing that I could have put anything in there. I have receipts for my last tank of diesel, and mileage/current tank levels to prove that it is the same. Car has had all the required factory warranty inclusions, like the stickers and the filler tank guard. What's more, at 56,000 miles (three months ago) I had the 60k maintenance done at the dealer. Dealer says they replaced the fuel filter and that the rust in the canister is likely because of all the rain we had those three months. My car is garage kept and hardly used, as you can see from the miles, but that is their story. Currently asking to talk with senior level customer care. Not feeling good about this, especially with everything happening with dieselgate. Out of pocket costs are $2600 to date. I have kept all the parts.

Filed Jun 29, 2015 · Fuel system · 151,000 miles · FL

While driving car stalled and the glow plug light camp on, luckily we were on our street and not in high traffic area. Car will not start and being told that we have metal pieces in our engine. 8500 fix for a 2010 car this should be covered under some sort of recall or warranty if these high pressure fuel pumps are faulty.