2010 Volkswagen Jetta: engine knocking or ticking

Filed Jul 15, 2021 · Suspension · 68,000 miles · MI

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger’s side coil spring had fractured. Additionally, the front passenger’s and driver’s side coil springs were also fractured. The vehicle was not yet repaired. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 68,000.

Filed Mar 7, 2013 · Fuel system · 30,043 miles · CA

Idiot lights came on, knocking sounds from engine, and car stalled. Had car towed to dealer. Dealer basically replaced entire fuel system. Appears that fuel pump disintegrated and sent metal chips into injectors. Car serviced at pacific volkswagen, hawthorne california. Invoice no. [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jan 14, 2013 · Engine, Fuel system · 34,511 miles · CA

The vehicle was valet parked. The valet attendant reported that the vehicle shut down as she was driving it up the ramp out of the parking garage. She also reported a knocking sound and that the "check engine" light was on. Upon entering the vehicle, I was unable to start it. I had the vehicle towed to the vw dealership. They told me that the high pressure fuel pump had failed and that they had seen other cars coming in with this same problem. Service department paperwork states: "defective high pressure pump-metal in system" and "found fault p0191." vehicle speed at time of incident is estimated based on valet attendant's description.

Filed Aug 8, 2012 · Fuel system · 35,700 miles · CA

While driving on a residential street below the posted speed limit of 25 MPH, odd knocking noises were heard. The driver came to a stop at a stop sign where there was a complete loss of power - the engine had stopped. The diesel indicator light came on. After a brief pause, the driver tried to start the car unsuccessfully. The driver then called roadside assistance, and the vehicle was towed to a vw dealer within 2 miles of the incident. The service agent immediately met the driver, and the vehicle was immediately towed to service away from the view of other vw customers. After 6 hours, the service agent at the vw dealer informed the driver that there was a complete destruction of the high pressured fuel pump along with the need to replace the entire fuel system. Driver has maintained diesel receipts and mileage log throughout the ownership of the vehicle. 2 stall incidents (from which the driver was able to restart the vehicle) occurred 11 months earlier in september 2011. No other notable incidents have occurred. Driver has also completed the recommended maintenance schedule by vw and the several service bulletins issued. The incident occurred on a slightly warmer day in los angeles about 85 f. It occurred after about 45 miles of freeway driving and an initial 30-minute stop at a coffee shop. The day before the incident, the driver just had received the vehicle back from an auto body repair shop in which exterior repair work was done to replace the rear bumper. Damage to the rear bumper occurred in a minor accident about 3 weeks prior and about 700 miles previous. Driver cannot be sure if the 2 events -- the accident and subsequent repair work and the failure of the fuel system -- are related. Driver was sure to indicate to the auto body repair shop that vehicle was a diesel, and that gasoline should not be used.

Filed Jul 26, 2011 · Transmission · DC

2010 volkswagen jetta. Consumer states knocking noise by gearbox while driving *tgw the consumer was informed the clutching system needed to be replaced. The consumer stated he had to wait two months for the part. The consumer stated three to four days later, after the vehicle was fixed, the noise resurfaced. The part was replaced again and the same noise returned.