2015 Volkswagen Jetta: complete transmission failure

Filed Sep 2, 2024 · Electrical, Steering · IN

I drove over a commercial-grade water hose unraveled in the middle of the lane. It had metal couplings on it and my oil pan was damaged due to the low riding body of the VW to the road. The vehicle was drivable for 5 minutes afterward & the low engine pressure light turned on, but I was in a dangerous area with traffic during rush hour in the evening. It was congested with multiple avenues of transportation via buses, scooters, and pedestrian crosswalks. I started to lose power steering and the gas pedal would not accelerate the car, but the brakes still worked. I was able to coast the car to a stop & nearby a Midas car shop. Midas replaced the damaged oil pan and did not have any other damage reported. Midas informed me that my vehicle would not start, but failed to mention that the safety of my vehicle was compromised with rolled down windows. I inspected my car on 8.20.24, the battery was still working & powered the lights but the window power and engine would not operate. On 8.22.24 I paid for the work & noticed the windows were now rolled up & Midas said an employee used the power from the battery to override the window system but the car still would not start and needed to go to a dealership to access the engine codes for this hybrid vehicle. Towed the vehicle to VW, who said that Midas was not accurate in their description, as there were no access codes needed for the vehicle & it should have started once the oil pan was replaced. The VW diagnostic results showed a “bad” battery and the transmission failed/ stopped engaging and needed a replacement of the transmission along with the battery which would total $11K! The VW agent recommended that I contact other car repair companies to rebuild it for a more affordable solution. Midas and VW were the only car repair companies to evaluate my car and it is currently at VW where it can be inspected if needed. The safety recall code: 34J6, of 2015 VW Jetta Hybrids somehow exclude some VINs until owners had issues.

Filed Jul 15, 2023 · TX

Vehicle transmission went out. I had only had this vehicle for a couple months. So I purchased it in June of 2023

Filed Jul 10, 2023 · Transmission · WI

The transmission of the 2015 VW Jetta Hybrid failed at about 81,000 miles. The transmission began to behave erradically while it was idling, with the engine coming on and off every 5 seconds. The check engine light and EPC lights illuminated. I was able to get the vehicle to an auto parts store to check the codes. The codes that came back indicated that there was transmission related issues. Unfortunately the vehicle did not start again when I was ready to leave the auto part store and I had to tow it to the dealership. The local dealership indicated that there was metal fines in the transmisison fluid. Their workflow indicated that the transmission was shot. Please note that VW replaced the mechatronic unit of this transmission in 2019 at nearly 43.000 miles and there's a recall on transmissions for this vehicle's model. However, the VIN of my vehichle was not included in the recall. We were grateful that the transmission begin to fail while we were in a large city, as we had traveled 8 hours already the day the transmission failed.

Filed Mar 2, 2023 · Transmission · NY

2015 Volkswagen Jetta Hybrid SEL Premium with less than 60,000 miles has multiple error codes for transmission and VW dealership/service shop advised only solution is to replace the transmission. Apparently my VIN is not included in the federal safety agency recall 19V866000 (certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission) but based on the current situation I believe it should have been. It is my understanding that this situation presents a major safety issue. I bought this vehicle certified pre-owned from a VW dealership and have put just over 10k miles on it in the three (3) years I have owned it. Without the excessive cost of replacing the transmission, which was damaged through no fault of my own, the car is worth "maybe $100 for scrap" per the dealership/service shop. This appears to be a fairly prevalent issue and I implore you to investigate further. I am confident additional VINs should be included in the recall, perhaps with transmissions built by subcontractors other than the one at issue in recall 19V866000, but still (clearly) not properly constructed.

Filed Oct 13, 2022 · Transmission · TX

2015 Volkswagen Jetta Hybrid, 73,000 miles mechatronic transmission failure. Vehicle repeatedly experiences loss of power/stalling and low and highway speeds. Losing power at any speed, specially highway speeds is a SAFETY issue. VW service shop has diagnosed issue as mechatronic transmission failure, hairline cracks, loss of fluid and gear damage sustained in transmission. VW service acknowledged the transmission damage is the same as ongoing recall. Transmission will need to be replaced. VW service shop advised vehicle VIN is not covered under current the federal safety agency Campaign Number: 19V866000 (Power Train). VW service advised VW will have to include this vehicle/issue under a recall for them to fix it without cost to me. Safety issues, symptoms, and diagnosis is succinct to that documented in 19V866000. VW customer service was contacted and advised that due to the vehicle VIN not included in current the federal safety agency campaign, it is not covered. VW is dodging responsibility in fixing this prevalent safety failure in Jetta Hybrids which makes the vehicle a safety hazard and worthless when considering the $10,000 repair estimate. They must me held accountable!!

Filed Mar 15, 2022 · Transmission · KS

At 22,000 miles I took the vehicle in for routine servicing with no apparent transmission problems and was told it needed a warrantee repair. The part number was 0 CG 300045H011. The codes on their computer assessment was P189A, collect clearance; P073A (stuck in fifth gear) and P073F(unable to change 1st gear).Crown VW in Lawrence Kansas treated me nicely and it took 6 weeks to get the parts to make the repair. I assumed they knew what happened and there was a reason for it. After the check engine light came on, it developed a rough idle when it was warm, but not while cold. No apparent problems driving. That was also true the first time the Xmission needed to be replaced. . The computer now gave us the codes P17BF–hydraulic pump; and P0841, transmission fluid pressure sensor A performance . the cars' second transmission was part #0CG300045H015 II understand that this VIN is not part of 2015 Volkswagen Jetta hybrid campaign #19 5866000.Volkswagen's number for this recall is 34J6 On both occasions I did not recognize a problem with the Xmission. These are low mileage transmissions. They cannot tell me why these failure codes appear. They are not trained to open up and look inside the transmissions. I spoke to Patrick B in customer care at 800 9228987. He was unable to provide any information. The people at crown have been nice and cooperative. I do not know why either transmission failed. I do not know if it put me in danger. I do not know if the next transmission will have the same problem. I do not know if it is ethical to sell this vehicle once the transmission is replaced. I do not know if lemon Laws apply. They do not know if this defect puts me at risk for a sudden catastrophic failure. The car is currently in the shop at Crown Volkswagen in Lawrence Kansas. It will take 6 weeks For the part when the ports were workingI do not know if this is the right place to report this.

Filed Apr 7, 2020 · Electrical, Transmission · 62,500 miles · NY

My wiring harness was replaced as my car was in limp mode. 2 and half weeks later my light comes back on and after driving it to work one day it didn't feel right so I had it towed. At time of towing noticed I was leaking fluid. Turns out it was transmission fluid and I need a new transmission on a 5 year old car. This car has had 3 electrical problems and only one was a recall but each problem but the car in limp mode cause the transmission not to shift properly.