The contact owns a 2025 Volkswagen Jetta. The contact stated that while driving 55 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was a burning odor. The vehicle was taken to the dealer where it was diagnosed with internal transmission failure. The contact was informed that the transmission needed to be repaired. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed that the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed.
Volkswagen Jetta transmission failure problems
170 of the 9,926 owner complaints about the Volkswagen Jetta describe complete transmission failure, most of them for the 2013 model year.
- owner complaints
- 170
- worst model year
- 2013
- typical repair cost reported
- $5,703
- typical mileage
- 74,000
By model year
Often reported together
Check engine light 22Jerking 19Loss of power 18Won't shift 12Slipping 12Stalling 10Harsh shifting 7Won't start 4
Trouble codes mentioned
P0841 3P073A 2P189A 1P1806 1P17BF 1P173D 1P1732 1P1731 1P073F 1P072B 1
What owners say
My car made a loud banging noise and would not move even though engine was running. Had towed and was told car needs new transmission I brought to another mechanic for second opinion and was told the same thing code P073300
Miles on car 79,000 December 1, 2025 Car started to slow down while driving on bay bridge, San Francisco speed went suddenly from 55 miles an hour to 30 miles and hour Lights went off EPC and RPM maximum was showing on dashboard. Car suddenly started running at 25 to 35 miles an hour while driving on the highway. I was at risk of getting hit by another vehicle since everyone else was driving at 55 and 65 miles an hour on the highway. I was Unable to drive to the mechanic or dealer and requested a towing company to take it to the dealer Important facts to add Transmission was replaced with only 50 thousand miles (2 years after bought from the dealer) On Feb 2025 Car was making noises and showing EPC light and RPM maximum. Car taken to dealer and dealer said that EVAP line was lose and fell from designated connection. Per dealer findings The Engine needs to be replaced at 79,000 miles The car was bought in December 2021 with 22,678 miles. In my opinion the car was sold defective and required two major repairs with less than 79,000 miles
While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and restarting the vehicle, the check engine light came on. The vehicle has been diagnosed at a Volkswagen dealership service center as leaking hydraulic fluid from the transmission mechatronics control unit and needing a new transmission and hydraulic pump. This vehicle is not included on the Safety Recall Code: 34J6.
July 2024 my 2017 VW JETTA SEL PREMIUM [XXX] at 153,253 miles without notice had TRANSMISSION FAILURE where a major oil and transmission fluid leak occurred. I was sitting at a red light, the light turned green I tried to go and ended up flooding the engine thus preventing the car to ever move again. I experienced a total loss on a vehicle who’s PZEV WARRANTY just expired and VW OF AMERICA REFUSED TO ASSIST ME. I lost my employment as I couldn’t get to work and was left high and dry forced to sell my lemon for pennies of the cars net worth INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.
I drove over a commercial-grade water hose unraveled in the middle of the lane. It had metal couplings on it and my oil pan was damaged due to the low riding body of the VW to the road. The vehicle was drivable for 5 minutes afterward & the low engine pressure light turned on, but I was in a dangerous area with traffic during rush hour in the evening. It was congested with multiple avenues of transportation via buses, scooters, and pedestrian crosswalks. I started to lose power steering and the gas pedal would not accelerate the car, but the brakes still worked. I was able to coast the car to a stop & nearby a Midas car shop. Midas replaced the damaged oil pan and did not have any other damage reported. Midas informed me that my vehicle would not start, but failed to mention that the safety of my vehicle was compromised with rolled down windows. I inspected my car on 8.20.24, the battery was still working & powered the lights but the window power and engine would not operate. On 8.22.24 I paid for the work & noticed the windows were now rolled up & Midas said an employee used the power from the battery to override the window system but the car still would not start and needed to go to a dealership to access the engine codes for this hybrid vehicle. Towed the vehicle to VW, who said that Midas was not accurate in their description, as there were no access codes needed for the vehicle & it should have started once the oil pan was replaced. The VW diagnostic results showed a “bad” battery and the transmission failed/ stopped engaging and needed a replacement of the transmission along with the battery which would total $11K! The VW agent recommended that I contact other car repair companies to rebuild it for a more affordable solution. Midas and VW were the only car repair companies to evaluate my car and it is currently at VW where it can be inspected if needed. The safety recall code: 34J6, of 2015 VW Jetta Hybrids somehow exclude some VINs until owners had issues.
I bought a 2013 VW Jetta Hybrid in 2015 from a VW dealer with ~15,000 miles on it. Question #1: In December 2017, the power train system/transmission failed and my car lost power and I was unable to drive it. Now, in May 2024, the transmission is failing again and VW had stated that it needs to be replaced for a second time, and they quoted me roughly $10,000 for the repair. Question #2: VW issued a safety recall that mentions "hairline cracks in the transmission gearbox which can cause a decrease in oil pressure" which, in turn, "can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of crash." (In the last month, VW has denied any recalls associated with my VIN. However, I attached a document issued from USAA that states that my VIN could be associated with 8 different safety-related recalls. The first on the list of these recalls is related to vehicles with the same year, make, and model as mine that are equipped with a DQ200 7-speed DSG Automatic Transmission. the federal safety agency ID for this recall is 19V866000.) Question #3: In 2017, the first time I had a power train system issue, the car was towed to the nearest VW dealer, and I had the transmission replaced there. (Documentation of repair attached.) In 2024, I received a full diagnostic that includes the transmission needing to be replaced for a second time. Question #4: The vehicle/issue has been inspected by a certified VW Dealer. Question #5: I took my car to the same dealer that replaced the transmission in 2017. In May of 2024, I took my car to VW right after 5 warning lights appeared on my dashboard all at once (steering system, airbag, traction control, ABS, and tire pressure; photo attached) The service department at the VW dealer conducted a full diagnostic and said that I need to replace the transmission for a second time.
I am writing this complaint in recognition of the 34J6 recall for the 2013 - 2015 VW Jetta Hybrid. The vehicle has only 62K miles on it and the transmission suddenly failed. The vehicle was parked at an ice cream shop and after entering it to drive away, it would not move and a wrench came up on the dashboard. It was then towed to a VW dealer and they quoted approximately $20,000 for a new transmission. VW dealer also said this vehicle was not covered under the 34J6 recall, though the failure symptoms are exactly as outline in the federal safety agency's repair and recall document. We also contacted VW corporate and they told me to request good will through the dealer. They offered to then fix the car for $11,000. That price is also ridiculous. We denied paying those costs and towed the car to a private residence where it is sitting in the garage. The VW dealer charged us $205.36 for diagnostics. Safety was put at risk, as the transmission suddenly failed without warning and could have caused a serious incident. I am writing this on behalf of a family member who owns the vehicle and I am taking care this vehicle's issues. I found multiple complaints of dealers doing this to customers, so I decided to file a complaint with the federal safety agency. The recall should be expanded to all vehicles, there are only 7,000+ units, this is nothing for VW Ag. The only warning light that came up was a yellow wrench.
The transmission failed due to mechatronics failure without warning
Related recalls
Power train: automatic transmission: cooling unit and lines
- What is wrong
- Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
- Risk
- The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1‑800‑822‑8987. Volkswagen's number for this recall is 38B9/9V.
Recall number 14V182000 · Recall details
Power train: automatic transmission
- What is wrong
- Volkswagen is recalling certain model year 2009 and 2010 passenger cars manufactured between september 2008 and august 2009. The wiring harness of a temperature sensor in the direct shift gearbox (dsg) may have connector wires that were insufficiently crimped. With insufficiently crimped connector wires, a temperature sensor has the potential to falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to neutral. If this happens, the selector lever position indicator within the instrument panel will flash. In addition, the "depress brake pedal" indicator light will be illuminated, alerting the driver to apply the brakes.
- Risk
- The abrupt shift to neutral could lead to a crash without warning.
- Remedy
- Volkswagen will reprogram the transmission control module with updated software free of charge. The recall began on october 20, 2009. Owners may contact volkswagen at 1‑800‑822‑8987.
Recall number 09V333000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Volkswagen is recalling 25,594 my 2006-2009 jetta 5th generation equipped with 2.01 engine. The fastening screw contact surfaces on the driveshaft cover plate may not have been manufactured to factory specifications. Some screws may not have been torqued properly during assembly and could loosen over time, causing a knocking sound when the vehicle is in motion. The driveshaft screws could loosen to the point where the driveshaft detaches from the gearbox.
- Risk
- If the vehicle is moving when this happens, the detached driveshaft could cause damage the gearbox housing. A damage gearbox housing could leak gearbox oil onto the street and create a risk of a vehicle crash for both the driver and other motorists.
- Remedy
- Dealers will inspect the driveshaft screws and replace the screws free of charge. The recall began on june 24, 2009. Owners may contact volkswagen at 1‑800‑822‑8987.
Recall number 09V164000 · Recall details
Questions about the Volkswagen Jetta transmission failure
Which Volkswagen Jetta years have complete transmission failure problems?
The model years with the most reports are 2013 (28 complaints), 2002 (24 complaints) and 2006 (22 complaints).
How much does it cost to fix complete transmission failure on the Volkswagen Jetta?
Owners who mentioned a price put the repair at about $5,703 (median of 36 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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