2011 Volkswagen Jetta: engine failure

Filed Apr 12, 2021 · Engine · OH

Tl* the contact's daughter owns a 2011 volkswagen jetta. The contact stated that the engine failed to turn over after multiple attempts to start the vehicle, without warning. The contact then called eastside volkswagen (28400 chardon rd, willoughby hills, oh 44092) where he was informed that he had to pay for a diagnostic test to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Filed Oct 19, 2020 · Engine · 28,000 miles · RI

When I used the horn my engine died and car would not start back up. I was driving on the highway at the time.

Filed Aug 9, 2018 · Electrical · 66,000 miles · GA

Tl* the contact owns a 2011 volkswagen jetta. The contact stated that the ignition cylinder seized and the vehicle was unable to start. The vehicle was not taken to be diagnosed or repaired. Stone mountain volkswagen (3500 stone mountain hwy, snellville, ga 30078, (678) 367-4286) and the manufacturer were notified of the failure. The approximate failure mileage was 66,000.

Filed Oct 3, 2016 · Engine, Transmission · 50,000 miles · CA · crash · 2 injuries

2011 vw jetta tdi failed while driving on highway. As car slowed due to traffic, the coil (glow plug?) light came on. When car came to complete stop due to traffic, engine light came on and the car stopped and would not restart. There was no time for me to move to the side of the highway due to traffic congestion so I was stranded in the middle of the freeway. Waiting for ca highway patrol for help, traffic cleared and I was subsequently hit by a car moving at freeway speeds and sustained injuries (ribs, back and neck injuries, and concussion) online, there are numerous reports of other vw cars that experienced the exact same issue (coil/glow plug light, then engine failure). This happened to me on a freeway and the rear-end collision I was subjected to due to car failure could have been fatal. Since this is happening to other vw cars, I believe this needs to be investigated to prevent fatalities. Thank you!

Filed Jul 10, 2015 · Acceleration, Engine · 46,674 miles · CA

I was driving to work, which includes crossing a toll bridge daily. I was on the bridge, which is only a 2 lane bridge, when all of a sudden my diesel engine failure light began to flash. I lost acceleration and was able to pull off to the shoulder safely and turn off the car. I sat there for a few minutes contemplating if I should call aaa to get a tow to the dealer. Seeing as I was only about 5 miles from the vw dealer, I decided to see if my car will make it there. It started back up no problem and I was able to accelerate back into traffic and make it to the dealer with no further issues. I explained the problem to the service rep. And they checked in my car and I waited for them to call me with the issue. Later in the day, I received the call from the service rep., and he informed me that the high pressure fuel pump failed, and they will have to rebuild the fuel system, as there were metal particles found in the gas and gas lines. He said this sometimes happens when a customer may use biodiesel fuel or a lower grade of diesel. He also said that they would have to send the gas samples off to vw lab to review in order for the repairs to be approved since I have the extended warranty. I am shocked that this occured, seeing as my car is only 4 years old and less than 50k miles on it. Thankfully, there was not an accident and no one was hurt.

Filed Dec 16, 2014 · Visibility · 42,000 miles · MA

Tl* the contact owns a 2011 volkswagen jetta. The contact stated that the frontal windshield wipers seized and could not be restarted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The VIN was not available.

Filed Dec 11, 2014 · Fuel system · 69,774 miles · NC

Was driving in parking lot when vehicle suddenly died while underway and check engine light came on. Thankfully it happened at a relatively low speed and while not in traffic as there was little to no warning before the engine died completely causing loss of power, steering, braking etc. After towing vehicle to volkswagen of south charlotte, they indicated the high pressure fuel pump had failed resulting in metal particles from the pump being sent through entire fuel system. Dealer indicated cause was bad fuel, however, I also have a diesel truck that I fill up at the same station all the time and have never had issue with it. While vehicle was repaired under warranty by vw, after researching this, it became clear that this is a problem that is happening frequently enough that it is likely a design flaw that should be addressed by the manufacturer.

Filed Sep 23, 2014 · Engine · 51,000 miles · WA

Driving vehicle on south bound I-5 going 60mph right outside of the tacoma dome in far left lane when vehicle suddenly started flashing engine light and engine died at the same time. I had multiple vehicles screeching to a stop right on I-5 and honking at me, almost hitting me, barely missing me. I almost died. No shoulder to get off on. Engine light then went off. I sat in my car for several minutes crying, shaking and then tried starting car again. Car barely started, able to get off to the side of the road, but car was shaking and jumping to the side of the road. Larson's volkswagen dealership is charging me $480 and says this happened due to "failure in ignition coil pack a" I almost died, why is there not a recall on this?

Filed Aug 9, 2014 · Engine, Fuel system · 54,000 miles · CA

I was operating the car on a highway when the vehicle experienced a sudden reduction in power and the dash displayed a flashing glow plug light and solid check engine warning lights. I immediately pulled to the side of the road where the engine was shut off. The engine failed to restart and was towed to a volkswagen dealership. The service manager told me that the cause was a catastrophic failure of the (hpfp); it totally came apart and distributed metal throughout the fuel system. Injector pump (diesel), injectors, injector lines, primary fuel lines, and primary fuel pump. The car only has 54,000 miles on it.

Filed May 8, 2014 · Engine, Fuel system · 64,854 miles · NJ

Glow plug & check engine lights came on , engine died 30 seconds later. Would not restart, towed to dealer, diagnosed hpfp catastrophic failure, metal debris in fuel system. Whole fuel system replaced, tank through to injectors. No warning of fault condition with no time to pull off to side of road, left stuck in middle of highway.

Filed Jan 23, 2014 · Engine, Fuel system · 48,074 miles · CA

The effected car was a diesel model 2011 volkswagen jetta tdi sedan with 48,074 miles on the odometer at the time of the incident. While traveling at approximately 40 MPH in normal driving conditions, the vehicle experienced a sudden reduction in power and displayed a flashing glow plug light and solid check engine warning lights. The vehicle was immediately pulled to the side of the road where the engine was shut off. The engine failed to restart and was towed to a volkswagen dealership service department. The volkswagen dealer determined that a catastrophic failure of the vehicle's high pressure fuel pump (hpfp) had occurred. The dealer found that extensive damage to the entire fuel system had resulted from the failure, causing internal metal debris contamination that required substantial repairs. The total cost of repairs were reported by the dealership to equal $6,500.00.

Filed Jan 8, 2014 · Engine · 30,000 miles · MI

This has happened multiple times. The first recorded incident was in march of 2013. Went to the car and it would not start. It acted like the engine was seized or a bad battery. Let it sit started ran like crap. Found out later that the car when driven in cold temperatures accumulates water in the system. Https://docs.google.com/file/d/0b162-sx2nn5luzbidg9hcvr6nuu/edit?pli=1 thats the vw tech bulletin on the matter. It has happened multiple times. From reading online this has / can start a fire because the starter overheats. Since the water gets into the cylinders it can cause engine damage. Vw did not address the issue when it was brought in because they could not repeat the problem. Said I must have killed the battery by leaving something on. Since than it has happened 4 more times I can relate to the condition. It is in the dealership now because of it. They could not get it to repeat and may not provide a fix (although the given fix does not 100% fix it I was told by a tech.)