2011 Volkswagen Jetta: airbags did not deploy in a crash

Filed Feb 21, 2020 · Acceleration · 133,708 miles · MI · crash

Tl* the contact owns a 2011 volkswagen jetta. The contact stated that while at a stop light, the engine revved while the brake pedal was depressed and accelerated independently causing the vehicle to crash into another vehicle. A police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to a collision shop. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case number. The approximate failure mileage was 133,708.

Filed Oct 17, 2019 · Airbags, Electrical · 50,000 miles · CA · crash · 1 injury

Tl* the contact owns a 2011 volkswagen jetta. While the vehicle was parked on an incline, it rolled backwards. The contact stopped the vehicle with the emergency brake. There were no warning indicators illuminated. The contact also stated that the key fell out of the ignition when the vehicle was not in park or turned off. The contact received notification of the federal safety agency campaign number: 19v615000 (electrical system, steering). The contact called bozzani volkswagen at 626‑967‑6325 (located at 528 s citrus ave, covina, ca 91723) and was confirmed that the parts were not available. The manufacturer was not made aware of the issue. The vehicle was not repaired. Additionally, in 2017, while driving approximately 40 MPH, the contact's vehicle rear ended another vehicle that stopped abruptly. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The contact sustained a concussion and struck her chest on the steering wheel. The contact also sustained neck and back injuries. Medical attention was received. The vehicle was damaged, but not totaled. The vehicle was towed to a tow yard. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The contact was provided a case number. The cause of the failure was not determined. The failure mileage was approximately 50,000. Vin tool confirms parts not available.

Filed Mar 24, 2017 · Airbags · 79,000 miles · UT · crash · 1 injury

Tl* the contact owns a 2011 volkswagen jetta. While driving approximately 30 MPH, another vehicle crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained whiplash, shoulder, back, and left knee injuries that required medical attention. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.

Filed Dec 6, 2016 · Airbags, Transmission · 63,000 miles · AL · crash

Tl* the contact owned a 2011 volkswagen jetta. While the vehicle was stationary, it rolled back down a hill and crashed into a tree. The contact stated that the key was not in the ignition and there were no occupants in the vehicle. The air bags did not deploy. The vehicle was towed. A police report was not filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 63,000. Updated 02/15/2017*ct updated 7/16/18*jb

Filed Jul 11, 2016 · Airbags · 100,000 miles · FL · crash

Tl* the contact owned a 2011 volkswagen jetta. While driving approximately 25 MPH, the contact crashed into the preceding vehicle. The frontal air bags did not deploy. There were no injuries and a police report was filed. The vehicle was destroyed and had to be towed to an impound lot. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

Filed Apr 28, 2016 · Airbags · CA · crash · 1 injury

In a accident where I was stopped and hit in the rear and pushed into the car in front of me. Heavy front and rear dmg and the airbags did not deploy, just some smoke came out from under the dash like it was on fire

Filed Jun 5, 2013 · Airbags · 29,000 miles · CA · crash · 1 injury

Tl* the contact owns a 2011 volkswagen jetta. The contact stated that while driving at 5 MPH, another vehicle crashed into the contact. Upon impact, the air bags failed to deploy. The vehicle was struck on the front end and was completely destroyed. The contact sustained a laceration to the forehead. The vehicle was not inspected for a cause of failure. The failure was reported to the manufacturer. The failure and current mileage was 29,000. Updated 07/02/13

Filed Oct 27, 2011 · Airbags · CA · crash

Tl* the contact owns a 2011 volkswagen jetta. The contact was traveling 25 MPH when the contact crashed into a wall and the air bags did not deploy. The vehicle was towed to an authorized dealer to be inspected. The contact was told by the manufacturer that the air bags did not deploy in a frontal crash, only if the vehicle was struck from the side or the rear. The failure and the current mileage was unknown.

Filed Aug 28, 2011 · Airbags · 107,000 miles · VT

Driving on the interstate I came to the end of some scarified pavement. When I went across the end of the scarified pavement, the right side airbags went off. The dealer inspects under the car and finds a small scratch on the trailing arm mount and says the car was bottomed. Only problem is the scratch is not on the bottom of the mount and is even above the parking brake cable which routes beneath the mount. The parking brake cable does not have any damage or scratches on it. Also, why wouldn?t the front airbags go off instead of the side? If the car had bottomed on the pavement or on the lip of the pavement where the scarified pavement ended, the mark on the trailing arm mount would have damage from the initial point of contact and scrape along the leading edge of the mount until whatever hit it had cleared under the mount and it would have looked a lot worse. Anyway the dealer wants $4000 to fix the airbags, not including a new seat cover since they don?t manufacture it anymore. If you want a picture of the impact mark let me know. It?s very miniscule. Also, after the airbag deployment, there were not any tire, rim, or alignment problems. In comparison, in my 1997 golf, my son hit a bad pothole last spring that popped the tire, bent the alloy rim, and whacked the alignment but the airbag did not go off. If you need any other information feel free to contact me.