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2014 Volkswagen Jetta: airbags did not deploy in a crash

7 of the 388 complaints about the 2014 Volkswagen Jetta describe airbags did not deploy in a crash.

owner complaints
7
of this car's complaints
2%
recalls
1
Is there a fix? There is 1 recall and 15 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Dec 3, 2025 · Airbags, Steering · IA · crash

On October 17, 2025, I was driving my 2014 Volkswagen Jetta at approximately 25–30 mph on the bypass in Muscatine, Iowa. Another vehicle cut into my lane and struck the front driver-side of my car. My vehicle suffered significant front-end impact, including wheel/tire damage, bumper and fender damage, and visible suspension impact. During the crash, the driver-side airbag did NOT deploy, even though the impact was directly to the front driver-side area where the crash sensors are located. The airbag warning light did not come on before or after the crash. Because the force of the impact was strong enough to damage the front wheel, suspension components, and bumper structure, I believe the airbag system (airbag module, front crash sensor, or related wiring) failed to detect the crash properly. A collision at this speed and angle should have triggered airbag deployment. This failure put me at risk of serious injury. I am reporting this because the airbag system did not function as intended in a front-end collision, and I am concerned there is a defect affecting the airbag deployment sensors or modules in this model.

Filed Aug 23, 2021 · Airbags · MI · crash · 2 injuries

Air bags failed to deploy on my 2014 volkswagen jetta. I hit a Guardrail head on at 50-60 mph pushing it 8 feet back. I sustained a large laceration on my forehead eventually needing 6 staples and 6 stitches to close it up. My passenger got abbrastions to her head from hitting the window. Which is now cracked and broken throughout. The air bag light came on my dashboard but no air bags were ever deployed. Having just bought this vehicle 6 months ago from a dealership and them verifying that everything was in working order has me wondering what to do about this? $18,000 for a trip to the E.R that night. Needless to say I'm pretty disappointed and know that if the airbags would have properly went off it would have made things Alot easier!!

Filed Mar 16, 2020 · Airbags · 25,000 miles · FL · crash · 2 injuries

I was in a car accident that caused significant damage but the air bags did not deploy. My estimation is the driver who hit me was going 40-45 MPH.

Filed Jan 24, 2019 · Airbags · CA · crash · 1 injury

Tl* the contact owns a 2014 volkswagen jetta. While driving 70 MPH, the contact's vehicle crashed into the rear of another vehicle. The air bags failed to deploy. A police report was not filed. The contact sustained a concussion, whiplash, and head injury that required medical attention. The driver of the other vehicle was not injured. The vehicle was towed to the contact's residence and then to a body shop. Volkswagen of murrietta (located at 41300 date st, murrieta, ca 92562, (951) 249-7072) was made aware of the failure. The manufacturer was not notified of the failure. The cause of the failure was not determined. The failure mileage was unknown.

Filed Jun 10, 2017 · Airbags · 32,043 miles · PA · crash

The vehicle was in a front-end collision and the airbags did not deploy. This year/make/model was not recalled and maybe should be??? Vehicle was in motion, rear-ended the car in front of it. The entire front end is smashed in. No airbags activated - neither driver nor passengers side.

Filed Jun 9, 2017 · Airbags · 37,988 miles · NY · crash · 2 injuries

My car was involved in a front end collision and my air bags did not deploy. My vehicle was totaled. My car was moving at a slow speed to make a left turn when another vehicle hit my vehicle at a fast speed

Filed Apr 14, 2015 · Airbags · 5,798 miles · VA · crash · 1 injury

Tl* the contact owned a 2014 volkswagen jetta. While driving approximately 40 MPH, the vehicle slid on ice and crashed into the rear of a pickup truck. The air bags failed to deploy. The contact sustained a concussion and injuries to the nose and lip that required medical attention. The contact had to be transported in an ambulance. A police report was filed. The vehicle was towed to a body shop and deemed destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,798.

Service bulletins that may apply

Related recalls

Air bags: frontalReported August 4, 2015 · 415,825 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1‑800‑822‑8987.

Recall number 15V483000 · Recall details

Questions about the 2014 Volkswagen Jetta no deployment

Is airbags did not deploy in a crash a common problem on the 2014 Volkswagen Jetta?

7 of 388 owner complaints about the 2014 Volkswagen Jetta (2%) mention airbags did not deploy in a crash. The model year with the most reports is 1999.

Is there a recall or service bulletin for this on the 2014 Volkswagen Jetta?

There is 1 recall and 15 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Volkswagen Jetta

Stalling 40Check engine light 34Headlights 23Loss of power 21Airbag light 15Fuel pump 14Won't start 13ABS 11Engine failure 10Hesitation 10Jerking 9Oil consumption 9Transmission failure 8Sunroof shattered 5Warning lights 5

All model years of the Volkswagen Jetta

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