Vehicle stalls randomly while idling and has happened twice will driving at low speeds, which causes loss of power steering. The car also drives rough before, and the stalling happens sometimes 3-4 times a day and other times not at all.
2012 Volkswagen Jetta: loss of power steering
5 of the 500 complaints about the 2012 Volkswagen Jetta describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 0
Loss of power steering by model year
What owners say
While driving at any unknown moment the car will start to misfire in 1 or more cylinders (seems like usually when there is moisture in the air) but you still never know when it will happen. This causes the vehicle to suddenly go into engine power control and will sometimes cut off the steering and brakes. I've gotten caught in the middle of an intersection with no brakes and no steering. I had to use my parking brake and shut the engine off. Most of the time the steering goes out is when I'm trying to make a u turn. And most of the time the engine starts to misfire and/or shut off is when I'm trying accelerate either after being stopped at a red light or significant increase like merging on a freeway
No warning or drips in the driveway. Steering rack needed to be replaced. While driving, started making noise when turning. Took to the dealer that night. Required steering rack replacement. No power steering fluid was found. See attached.
2013-07-19 - driving at 25mph, engine becomes unresponsive, error light comes on, engine stops completely, loss of steering and brake power, was able to coast to side street. Vehicle would not restart. Had to call a tow truck. Vw service team manager asserts metal shavings in fuel injector indicate contamination of fuel system. Does not indicate what driver behavior could prevent this, nor does he disclose publicized tdi high pressure fuel pump problems. Most recent fueling 2013-07-17. Fuel receipt reads: 12.99 gallon diesel 2 pump #10 with two days of uneventful driving prior to fuel pump failure, suggests misfueling not responsible.
I was driving at about 45 miles an hour and the vehicle suddenly lost power steering and all power. Without power steering it was difficult to get all the way over to the side of the road. The vehicle was towed by roadside assistance and to the nearest vw dealership who evaluated the problem. The dealership indicated that the main fuse had melted and blown out the entire fuse box and the alternator cable had melted. The repair invoice indicates: "found alternator cable at fuse box melted, replaced fuse panel, alternator cable and fuse on front of fuse panel. Replaced wiring harness. Tested battery and charging system and road tested car. " I believe this is a fire hazard.
Service bulletins that may apply
- This Document was revised
- Mandatory fastener.
- This Document informs dealers the warranty extension for the steering column lock housing has been revised...
- The fault code in
- Horn and ancillary steering wheel controls diagnosis.
- This Document was revised on page 2. The verbiage was changed from the cusomter's perspective to the...
- This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
- Updated to include model year 2017 applicability
Related recalls
No recalls on record for this model year.
Questions about the 2012 Volkswagen Jetta power steering loss
Is loss of power steering a common problem on the 2012 Volkswagen Jetta?
5 of 500 owner complaints about the 2012 Volkswagen Jetta (1%) mention loss of power steering. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2012 Volkswagen Jetta?
There are 0 recalls and 30 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Volkswagen Jetta
Stalling 47Fuel pump 43Check engine light 32Loss of power 28Won't start 20Wipers 19Airbag light 17Headlights 14Fire or smoke 12ABS 11Door locks 8Hesitation 8Won't shift 8Adaptive cruise 7No deployment 6Grinding brakes 6Engine failure 6Jerking 6Misfire 6Brake failure 5Fuel leak 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Volkswagen Jetta?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history