Volkswagen Jetta power steering loss problems

Filed Aug 5, 2026 · Suspension · IL

VW 2019 Jetta R-line had rear coil spring failure (cracked) at 55,000mi. VW did have a NTSB recall on 2019 Jettas, however the VIN was not included. At 107,000mi the rear coil spring on the other side failed (cracked). VW dealer indicated replacements are on back-order and they don't know when they will be available. These failed coil springs put the driver/passengers at risk of loss of steering control. The problem was confirmed by dealer. The component was not inspected by the manufacturer, police or insurance representatives. No warning lamps or messages, etc., dealer identified issue during oil change inspection.

Filed Mar 16, 2026 · Steering, Suspension · PA

While driving at approximately 20mph, the front passenger-side steering knuckle suffered a catastrophic structural failure, snapping completely in two. This resulted in an immediate loss of steering and suspension control. Inspection of the fractured part by a mechanic revealed significant orange oxidation (rust) inside the metal cross-section of the break. This internal corrosion on a 2-year-old vehicle indicates a manufacturing defect (casting porosity or inclusion) that allowed the part to weaken and fail prematurely under normal road stress.

Filed Sep 2, 2024 · Electrical, Steering · IN

I drove over a commercial-grade water hose unraveled in the middle of the lane. It had metal couplings on it and my oil pan was damaged due to the low riding body of the VW to the road. The vehicle was drivable for 5 minutes afterward & the low engine pressure light turned on, but I was in a dangerous area with traffic during rush hour in the evening. It was congested with multiple avenues of transportation via buses, scooters, and pedestrian crosswalks. I started to lose power steering and the gas pedal would not accelerate the car, but the brakes still worked. I was able to coast the car to a stop & nearby a Midas car shop. Midas replaced the damaged oil pan and did not have any other damage reported. Midas informed me that my vehicle would not start, but failed to mention that the safety of my vehicle was compromised with rolled down windows. I inspected my car on 8.20.24, the battery was still working & powered the lights but the window power and engine would not operate. On 8.22.24 I paid for the work & noticed the windows were now rolled up & Midas said an employee used the power from the battery to override the window system but the car still would not start and needed to go to a dealership to access the engine codes for this hybrid vehicle. Towed the vehicle to VW, who said that Midas was not accurate in their description, as there were no access codes needed for the vehicle & it should have started once the oil pan was replaced. The VW diagnostic results showed a “bad” battery and the transmission failed/ stopped engaging and needed a replacement of the transmission along with the battery which would total $11K! The VW agent recommended that I contact other car repair companies to rebuild it for a more affordable solution. Midas and VW were the only car repair companies to evaluate my car and it is currently at VW where it can be inspected if needed. The safety recall code: 34J6, of 2015 VW Jetta Hybrids somehow exclude some VINs until owners had issues.

Filed Aug 10, 2024 · Electrical · TX

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality, and the electrical system shut down and the vehicle stalled. The message "Ignition Switch Off - Safely Stop the Vehicle" and "Starter System Faulty - Please Service Vehicle" were displayed. The contact was unable to pull the side of the road. The contact was able to restart the vehicle; however, the vehicle shut off again within 5-15 seconds of driving. The message "Starter System Faulty - Please Service Vehicle" was The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality, and the electrical system shut down and the vehicle stalled. The message "Ignition Switch Off - Safely Stop the Vehicle" and "Starter System Faulty - Please Service Vehicle" were displayed. The contact was unable to pull the side of the road. The contact was able to restart the vehicle; however, the vehicle shut off again within 5-15 seconds of driving. The message "Starter System Faulty - Please Service Vehicle" was displayed.

Filed Aug 7, 2024 · Electrical · 89,000 miles · TX

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality, and the electrical system shut down and the vehicle stalled. The message "Ignition Switch Off - Safely Stop the Vehicle" and "Starter System Faulty - Please Service Vehicle" were displayed. The contact was unable to pull the side of the road. The contact was able to restart the vehicle; however, the vehicle shut off again within 5-15 seconds of driving. The message "Starter System Faulty - Please Service Vehicle" was displayed. The contact stated that the failure recurred intermittently. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 23V604000 (Electrical System), which the contact related to the failure. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 89,000.

Filed Jul 23, 2024 · Steering · SC

The power steering on my vehicle malfunctioned, never giving me a warning as stated in the owner manual with a yellow steering light. As I was coming down a hill, the red steering light came on accompanied with a loud beep, and I lost power steering, nearly causing an accident. I had a mechanic look at it and the DTC codes he received were B200FF0 and B200F2 The dealership and independent service center I was recommended are unable to service the car for another 3 weeks. The only inspection done on my vehicle has been by a private mechanic There were no warning lights prior to the failure. The owner manual states a yellow steering wheel will illuminate to warn of an issue, then turn red if it's not addressed. This never happened. It went directly to red, and I lost steering during transit.

Filed Jan 30, 2023 · Acceleration, Airbags · TX

Component Failure: Airbag Light is On, No steering wheel electronic controls work including cruise control. Safety: I'm uncertain if the Airbag will deploy in the event of a crash. Dealer Confirmed: Dealer states the Steering Wheel Clock Spring requires replacement, but that it is not a part of the VW recall issued August 2015. Inspected: Hiley VW Dealership inspected the vehicle Warning Lamps: Airbag Light is currently on. Uncertain when it started since I'm the 2nd owner of the vehicle.

Filed Mar 3, 2020 · Airbags, Lights · 23,000 miles · NJ

I just bought a used 2017 volkswagen jetta gli a month ago, and the airbag light just illuminated this past friday, along with no steering wheel controls working, and no horn. I called the place where I purchased it from, and they pretty much said oh well. This is a safety concern, as it affects the airbag. Is there anything I can do?

Filed Oct 30, 2019 · Acceleration, Driver assistance · 140 miles · IN

The ABS module faulting is a known and common problem for these vehicles. Vw has a recall for the ABS software-recall #16v913. If your module doesn't crash when the dealer performs the update, which it likely won't, then they do not replace the module. We feel this is a workaround to cover them to not have to replace them. Ours went out this month while I was driving. This was extremely dangerous as I lost steering control and the vehicle kept downshifting below 30 MPH on a highway that I should have been traveling 60 MPH on. The epc and ABS lights came on. When we called the dealer, they agreed to look at it to see if it was the ABS module and if it would be eligible for replacement under the recall. It was not covered because they were "unable to perform the software update". This is because of the specific wording on the vw recall. I have read that several other customers have been turned away because of the same thing and left with expensive repairs. They should issue a recall to cover the faulty ABS modules all together and not exclude them due to the "software update." the recall is a play on words to cover them from not being required to replace them. It is strategic and misleading. We called vw and was told it would not be covered also. Here is a web link of other people logging the same experiences. There are others online. People can get killed driving these when they go out. Now we have to pay to a lot of money to get ours replaced by the dealer. Https://urldefense.proofpoint.com/v2/url?u=https-3a__www.carcomplaints.com_volkswagen_jetta_2009_brakes_abs-5fmodule-5ffailure.shtml&d=dwifag&c=jeeqba34pbypuh24nmkpeqmar10xrxvb2bkb2zkzota&r=6dyybkqc3i6oeecbuj9bho9grwogbouqqqo65ae7heevedcofg9ckup5aboy62za&m=l-ph22lrzgljo213rvzvwe4r7p4rdookk5ygsejd82m&s=w3hxti9g3h4xc4hmqb_qsqtgust8ab15ahwhmoydfce&e=

Filed Aug 14, 2019 · Steering · 58,675 miles · NJ

While driving on a public roadway, the power steering assist began to diminish causing a need for increased physical effort to steer the vehicle while an unusual noise (hissing) was detected from the engine compartment area. Examination at an authorized vw service facility revealed a power steering fluid leak from the left side steering rack bellows requiring a total steering rack replacement at a cost of $1,886.89. Vehicle odo was 58,734 miles at the time of this repair.