Driving vehicle on highway, vehicle lost engine power, no acceleration possible. Attempt to restart vehicle resulted in no start. Subsequent evaluation of fault revealed high pressure fuel pump failure.
Volkswagen Jetta fuel pump problems
596 of the 9,926 owner complaints about the Volkswagen Jetta describe fuel pump failure, most of them for the 2009 model year.
- owner complaints
- 596
- worst model year
- 2009
- typical repair cost reported
- $6,800
- typical mileage
- 54,000
Is there a fix? There are 10 recalls for this area of the car. See below
By model year
Often reported together
Stalling 192Loss of power 150Check engine light 109Won't start 68Engine failure 37Won't shift 20Fuel leak 13Fuel smell 12
Trouble codes mentioned
P0087 10P0191 4P2293 1P2127 1P2004 1P1007 1P0651 1P0387 1P0322 1P0302 1
What owners say
VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shuts down endangering both myself and my passengers who are often my [XXX] and [XXX] grandchildren . No warning lamps. the car both stumbles and stops while driving and at stop signs and traffic lights. I repeatedly have taken it to my dealer (Elgin IL VW) they have been unable to determine the fault and fix it. This has been going on since June 2026 and progressively worsened. The most recent incident was on the afternoon of 19 June 2026. The “fixes’ so far have included bith replacing the fuel taknk fuel pump and today a part of the fuel feed system. It’s still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall for 260,000 vehicles around 2024, having something to do with a seal related to some sort of a fuel pump, which included 2017 model vehicles. I contacted two vw dealerships expecting them to check the problem and handle this serious hazard. Both dealerships decline to check the vehicle other than for cash. They confirmed my vehicle was not subject to a recall. I took my problem to the Volkswagen company today. I was told that there was no fuel related recall for my vin number and they would not accommodate my request. But I was advised that I should not drive the vehicle going forward, but have it towed. This dangerous condition was exhibited by 2 separate jettas I owned. The likelihood of this condition being found in 2 separate vehicles is mere coincidence and not indicative of a dangerous problem created in the manufacturing process is beyond a plausible explanation. Please follow up ASAP as I am being effectively deprived of the use of this vehicle. My phone number is [XXX] . Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Why driving at 55mph the high pressure fuel pump grenaded sending metal shrapnel through the engine causing an immediate engine shut off while still driving. Entire fuel system has shut down as result
I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.
The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at 30 MPH on a rainy day, the windows were foggy and the contact was not able to view the roadway. The contact attempted to veer to the left when the vehicle slid until it impacted a concrete barrier. The driver's front side and the front and back bumper were impacted, and the tire was torn. No warning lights illuminated. The contact called 911, and a police officer was dispatched to prevent other vehicles from hitting the contact. The police officer helped the contact push the vehicle. No injuries were sustained. A police report was not filed. The vehicle was taken to the dealer, where it was diagnosed and an alignment was performed, the axle was repaired, a new windshield was placed, and a tire was replaced. The vehicle was repaired. The air bags did not deploy. The vehicle was not destroyed. The vehicle continued to experience failures with the windshield, and the fuel pump was also experiencing a failure. The manufacturer was not made aware of the failure, and a report was submitted. The failure mileage was 17,000.
My car has 80,000 miles on it. The high pressure fuel pump sent metal shavings all through the entire system. Dealer quoted $9,000 to fix. This should have never happened. They said that the extended warranty from the diesel gate situation has expired and there’s nothing they can do. With the car only having 80,000 miles on it they should honor the warranty.
I had a recall on a fuel pump in the previous years. After that, if I was trying with about half a tank of gas and let’s say speeding up to get on the highway, the car EPC light would come on and say can’t go over 4000 rpm . Then my car would speed would be so slow. I told the dealership about this before. Heard nothing. It is dangerous because I can’t speed up going onto the highway. Now this it happens when the gas is a lil more than half a tank. My car will slow down when speeding up . Almost feels like a jerk back and sounds like it. Sounds like something is gonna break and drop out of my car. I try to keep my gas up to avoid this but mostly I can’t. Ever since the pump got repair and covered by warranty/recall.. this is what happens. I slowly have to accelerate and speed up my car . Now I have a canister purge leak from a hose crack and I have read recalls but it doesn’t have my affected. I believe all of this goes together and the dealership should be paying for this. Also, the EPC light does turn off once I stop somewhere and turn the car off and I turn it back on without even refueling the tank
2013 Jetta TDI with 92k miles. I am the third owner of this car which has been regularly maintained since new with all service records, including a 2019 emissions modification per VW recall. I bought this vehicle less than a year ago. My son was driving to work when the car shut off without warning. He was able to restart it and park safely and had it towed home. After replacing the battery and a fuse, the car continued to show a code for the ECM Power Relay Load Circuit . We took it to the mechanic to have it inspected, and learned that the high pressure fuel pump had imploded and metal shavings were found throughout the entire fuel system. This is evidently a common and very costly issue that VW has an obligation to fix. They knowingly continue to use a defective part that is essentially a ticking time bomb without regard to the owners safety and the financial ramifications of the repair. All VW vehicles with this defect should be covered by VW, not just selected model years and models. This causes catastrophic damage and VW is completely negligent by not doing what is right by the customer. The VW dealer quoted a $9,000. repair and VW North America declined any assistance with the vehicle. The car is not worth that, and it would be absurd to pay out of pocket for the repair; especially since VW continues to use a defective designed HPFP that can eventually fail again. VW was selective in the model years that they recalled, but only after the parts failed. They should have applied the recall and repairs to ALL vehicles proactively. I now have a 2013 paperweight in my driveway. The reason I purchased this specific car was for the longevity that diesels are known for. What a shame that VW does not rectify the situation in lieu of the previous diesel scandal. I'll be going back to Volvo or Subaru, two companies that I have had great experiences with, both in safety and reliability. VW should do the right thing, but I guess that's of no importance anymore.
I was driving on the road going up a hill and my fuel was just alittle low about 120 miles my car sputtered and died and didn't start back up stuck on the road with barley any gaurd rail so I'm partially in the lane and I got it looked at and my high pressure fuel pump failed and sent metal scrapes all throughout my fuel system so it's estimated around 10k to replace I got told it's because the pump barley lost fuel and it uses that to lubricate itself so somthing as simple as one of the pumps going out and this problem can occur or a slight short im just reporting because many others have had this issue with the pump and mine shouldn't have even had nothing going on at 120 miles 1/4 of a tank and I did look in my tank and confirmed I had fuel that I filled up at my local gas station in the middle of the city so it's not bad diesel I own a 2012 volkswagen jetta 2.0l tdi cjaa
Related recalls
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V‑647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V‑647.
Recall number 24V110000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
- Risk
- A fuel leak increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 24Gi.
Recall number 20V648000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
- Risk
- A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 15F7.
Recall number 16V403000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
- Risk
- A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V‑809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Recall number 15V028000 · Recall details
Fuel system, diesel
- What is wrong
- Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and RPM conditions. This resonance creates additional stress in the fuel line.
- Risk
- Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.
- Remedy
- Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1‑800‑822‑8987.
Recall number 11V490000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Volkswagen is recalling certain model year 2006-2010 jetta, new beetle, new beetle convertible, model year 2009 jetta sportwagen and model year 2007-2009 rabbit vehicles equipped with 2.5l engines. The jetta, jetta sportwagen, and rabbit vehicles may have a small plastic tab located on the windshield washer fluid reservoir that may chafe against an underhood fuel supply line. The new beetle and the new beetle convertible vehicles may have a fastening clamp on a hydraulic hose of the power steering system that may be located in an improper position which could cause chafing against an underhood fuel supply line.
- Risk
- If chafing occurs, there is the potential for a fuel leak to develop. Fuel leakage, in the presence of an ignition source, could result in a fire.
- Remedy
- Dealers will inspect and if necessary replace the underhood fuel line. Additionally, depending on the vehicle model, dealers will either remove the plastic tab from the windshield washer fluid reservoir, or inspect the position of the fastening clamp and adjust the related fastening clamp into the correct position. This service will be performed free of charge. The safety recall is expected to begin on or before january 31, 2011. Owners may contact volkswagen at 1‑800‑822‑8987.
Recall number 10V621000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- On certain passenger vehicles equipped with a 2.5l gasoline engine, a fuel supply line clamp located in the engine compartment may not be positioned properly and could cause a fuel leak.
- Risk
- Fuel leakage, in the presence of an ignition source, could result in a fire.
- Remedy
- Dealers will inspect the position of the engine compartment fuel supply line clamp and, if necessary, replace the clamp. The recall began on july 11, 2005. Owners may contact vw at 1‑800‑822‑8987.
Recall number 05V305000 · Recall details
Fuel system, diesel
- What is wrong
- On certain passenger vehicles, the high pressure diesel pumps were produced with an improper fastener, which could allow diesel fuel to escape from the pump.
- Risk
- Fuel leakage in the presence of an ignition source may lead to a fire.
- Remedy
- Dealers will replace the diesel pump. The recall began on february 8, 2005. Owners should contact volkswagen at 1‑800‑822‑8987.
Recall number 04V586000 · Recall details
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
- What is wrong
- On some passenger vehicles, the fuel tank filler neck can suffer abrasion damage if the rear tire goes flat and the vehicle is driven until the tire disintegrates.
- Risk
- Fuel leakage can occur increasing the risk of a fire.
- Remedy
- Dealers will fit passat vehicles with a new wheel house liner that will better protect the car's filler neck. Jetta vehicles will be fitted with a different metal shield designed to enhance abrasion protection in the event of tire disintegration. Owner notification began june 13, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1‑800‑822‑8987.
Recall number 02V026000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- The fuel hose attached to the fuel distribution rail on the engine may shrink beyond the clamp force of the fuel hose clamps, allowing fuel to leak.
- Risk
- Fuel leakage in the engine compartment can cause an underhood fire if the fuel comes in contact with a source of ignition.
- Remedy
- Replace the fuel hose attached to the fuel rail and install a new spring type self-tightening clamp.
Recall number 92V058000 · Recall details
Questions about the Volkswagen Jetta fuel pump
Which Volkswagen Jetta years have fuel pump failure problems?
The model years with the most reports are 2009 (178 complaints), 2010 (167 complaints) and 2011 (84 complaints).
How much does it cost to fix fuel pump failure on the Volkswagen Jetta?
Owners who mentioned a price put the repair at about $6,800 (median of 107 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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