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2004 Volkswagen Jetta: fuel pump failure

26 of the 231 complaints about the 2004 Volkswagen Jetta describe fuel pump failure.

owner complaints
26
of this car's complaints
11%
typical repair cost reported
$800
typical mileage
88,500
recalls
1
Is there a fix? There is 1 recall for this area of the car. See below

Fuel pump failure by model year

What owners say

Filed Mar 5, 2018 · Electrical, Engine · 115,000 miles · GA · fire

While driving down road early in morning approx 2 miles from house I just left from my 2004 jetta shuts down total loss of all power I pulled car over in a church parking lot I smelled smoke and could see smoke coming from fire wall I raised hood and pulled battery cable off I could see smpoke filling inside of my car walked around to driver door to get my phone and I seen fuse box on fire.another vehicle stopped to help me and he approached my car and then called police ,full flames were coming from my car within 5 min so I stood back and watched my car burn .fire dept showed up and put fire out my car is a total loss. Ive had issues with alternator,fuel pump,air bag light, headlights are really dim even on bright.nothing but issues with this car since I got it. 115.000 miles only on this car .so many isues I can see why its low milage

Filed Nov 16, 2017 · Fuel system · 145,000 miles · OH

The car randomly stalls while driving whether at highway speeds or in town. This causes a loss of power steering and power brakes which is inherently dangerous in certain situations. It has been doing this regularly with the previous owner for the last 3 or 4 years and has done it 4 times while under my ownership since september 2017 it usually happens while there is less than 1/4 tank of fuel. When it happens there is no check engine light nor does the ecu store any codes from the problem. Previous owner made several repairs including a fuel pump and filter, engine speed sensor and alternator wiring harness in an attempt to fix the issues with no success. This issues also comes up regularly on several vw forums and no one seems to have an answer. This is a known and regular issue with no consistent repair and needs to be remedied.

Filed Aug 1, 2017 · Fuel system · 165,000 miles · UT

Randomly stalls on the freeway when down to 1/4 tank of gas. After pulling over and turning off the key and turning the key back on, it will start and run great. This happens about every other time the car gets down to about 1/4 tank. No shop can duplicate the problem or correct it. I have tried the ignition coil, grounds, fuel pump... No fix. There are countless threads on various vw forums about this same problem. It is very dangerous to stall on the freeway. Something needs to be done to correct this.

Filed Jul 1, 2013 · Fuel system · 100,000 miles · AZ

A little under 3 years ago (oct. 2010) I started noticing a faint gas smell coming from my car. Over a 2 week period the smell gradually got stronger and my mpg slowly decreased. After taking my car into a shop it was determined there was a crack near the fuel pump gasket and the fuel pump needed to be replaced. Now 2 weeks ago (may 2013) the exact same symptoms started up again and after taking my car back to the shop they told me the exact same thing. There was a small crack near the gasket on my fuel pump and it needed to be replaced. There is an obvious design flaw to cause me to replace 2 fuel pumps in a 3 year span.

Filed Jun 3, 2013 · Fuel system · 145,000 miles · TX

Tl* the contact owns a 2004 volkswagen jetta. The contact stated that while driving at unknown speeds, he noticed a strong fuel odor. Upon inspection, it was found that the fuel pump had failed. The manufacturer advised that the VIN was not included in the federal safety agency campaign number 04v586000 (fuel system, diesel). The vehicle was not repaired. The failure mileage was 145,000 and the current mileage was 146,177.

Filed Apr 23, 2013 · Engine, Fuel system · 26,000 miles · IL

We are the original owners of a 2004 jetta with 2.0 engine with 98k as of apr 2013. Without any warning or clues from vw dealer or auto shop, the car would not start; car would turn over the engine but no fuel pressure. Depending on season (winter) and location (middle of no where) this can cause a hazard for the driver and passenger. The car would start after leaving it alone for 2-3 hrs and try restarting. The warning seems to be when the interior light does not come on which means the switch is acting up; the fuel system is at a low pressure will cause a no start. Under vw new car and independent shops can not duplicate; many on-line owners has have pointed the finger at a door latch/priming circuit board that controls the fuel pump prime when the driver door is opened. Good pics on the circuit board failed/cracked solder joint. This door latch priming is used on many vw group cars; we own a cayenne and I can hear the priming. Please consider a recall of this vw part or telling vw to stop placing the fuel pump priming circuit in the driver door latch. The ignition key seem to be what other car makers use.

Filed Jan 8, 2013 · Fuel system · 172,000 miles · NC

Tl* the contact owns a 2004 volkswagen jetta. The contact stated that a fuel odor was being emitted from the vehicle. Upon inspection, it was found that fuel was leaking around the area of the engine. The vehicle was taken to the dealer and informed the contact that the diesel fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure and although the part number for the failed component was the same as in the recall, the vehicle was not included in the federal safety agency campaign id number: 04v586000 (fuel system, diesel). The failure and current mileages were 172,000.

Filed Aug 30, 2012 · Fuel system · 110,000 miles · FL

Tl* the contact owns a 2004 volkswagen jetta. The contact stated that the vehicle emitted a strong fuel odor, the contact inspected the vehicle and found that the supply line cracked and as a result, the fuel neck to spill over top of the tank and ground. The manufacturer was made aware of the failure and advised that the vehicle was not included in (the federal safety agency campaign id number: 05v154000 fuel system, gasoline: delivery: fuel pump) the vehicle was not repaired. The failure and the current mileage was 110,000.

Filed Jan 30, 2012 · Electrical · 48,000 miles · AL

I have a 2004 vw jetta. It has about 48,000 miles on it. A little over a year ago, it developed an electrical problem. It progresses from the dashboard lights flickering initially & the trip mileage going away, to beeping 3 times, and eventually to stalling when I stop. It's progressive, the longer it happens the more frequently it happens. This makes the car unreliable and dangerous. I've taken the car to the dealership 4 times. The first 2 times, they said it was a short. I was charged for the service. The next time they said it was the ignition switch. I paid for the part but not the labor. The last time, they said it was the fuel pump relay switch. I wasn't charged. I got the car back thursday. The problem reoccurred saturday. I spoke to vw corp. Prior to the third & fourth times I took it to the dealer. The fourth time, I asked for other options, but all they would do is tell me to take it in for repairs. I spoke to them again today. They said to take it in to the dealer once more. I pointed out that I had just done that last week. They still insisted I return it to the dealer. They said eventually, they might give me credit for the car towards a new car. They wouldn't specify how many more times I'll have to take it in to be considered for the credit. They didn't say how much credit they would offer. I don't want another vw. I asked that, as the car was unreliable & they couldn't fix it, that they buy it back from me at the blue book price. They said that would never happen. Do you have reports of similar problems with 2004 vw jettas? Do you have any suggestions as to what my rights are relative to this situation?

Filed Jun 3, 2011 · Fuel system · 90,500 miles · VA

Tl* the contact owns a 2004 volkswagen jetta. The contact stated that the fuel pump was leaking and causing the vehicle to become resistant to starting. The contact referenced the federal safety agency campaign id number: 04v586000 (fuel system, diesel). The contact called the dealer regarding the recall and the dealer informed the contact that the vehicle was not included in the recall. The contact was concerned that the vehicle could potentially cause a fire. The failure mileage was 90,500. Updated 06/24/11 *bf the consumer disputed the dealers response since he beleived his VIN fell in the published VIN range of the recall described in vw's documentation provided to the federal safety agency. Updated 06/30/11

Filed Apr 28, 2011 · Electrical, Engine · 66,000 miles · IL

My 2004 vw jetta 1.8 turbo which I purchased new is having transmission problems. My cat has only 66,000 miles in it and has been well maintained. In the past two years I have replaced the fuel pump, battery, catalytic converter, numerous vacuum leaks ect...but a transmission???? Volkswagen needs to issue a recall as this is way to common!! Please help!

Filed Jun 5, 2010 · Fuel system · FL

On march 25, 2007, I woke up to a strong fuel leakage odor, seeking for air, almost finding it impossible to breathe properly, forcing me to evacuate my house at late hours of the night the gas smell was coming from my car in the garage. I called dealer, explained matter. Dealer told me my car was no longer under warranty for this kind of service/or repair. The car had 49,419 miles and was 4 years old but volkswagen warranty is covered for 50,000 miles or 5 years whichever occurs first. I called volkswagen but they only confirmed the dealer's statement. Took car to local shop, they replaced fuel tank and fuel pump on march 26, 2007, cost $754.11. Three months after the strong gas smell came back only difference the engine light came on and smell was not as strong. I took car to a different shop on may 22, 2008 they repaired gas tank and fuel pump seal costing me $316.20. This april received a letter from volkswagen for faulty catalytic converter, researched connection to potential gas leak and found in disbelief the gas leak recall on 2005, which I was not notified in 2005 or 2007.

Related recalls

Fuel system, dieselReported December 15, 2004 · 19,284 vehicles affected
What is wrong
On certain passenger vehicles, the high pressure diesel pumps were produced with an improper fastener, which could allow diesel fuel to escape from the pump.
Risk
Fuel leakage in the presence of an ignition source may lead to a fire.
Remedy
Dealers will replace the diesel pump. The recall began on february 8, 2005. Owners should contact volkswagen at 1‑800‑822‑8987.

Recall number 04V586000 · Recall details

Questions about the 2004 Volkswagen Jetta fuel pump

Is fuel pump failure a common problem on the 2004 Volkswagen Jetta?

26 of 231 owner complaints about the 2004 Volkswagen Jetta (11%) mention fuel pump failure. The model year with the most reports is 2009.

How much does it cost to fix fuel pump failure on the 2004 Volkswagen Jetta?

Owners who mentioned a price put the repair at about $800 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2004 Volkswagen Jetta?

There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2004 Volkswagen Jetta

Fire or smoke 21Stalling 20Check engine light 12Overheating 11No deployment 10Loss of power 9Headlights 8Won't start 8Fuel leak 7Fuel smell 6Engine failure 5Jerking 5

All model years of the Volkswagen Jetta

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