2019 Volkswagen Jetta: engine stalls while driving

Filed Nov 5, 2026 · Engine, Steering · 90,000 miles · OH

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving 25 MPH, the vehicle stalled. Additionally, the EPS, steering, and engine warning lights were illuminated. The vehicle was towed to the dealer, where it was scheduled to be diagnosed and repaired. The failure mileage was approximately 90,000.

Filed Jul 21, 2026 · Electrical, Engine · NY

I bought a VW 2019 Jetta used in 2023 from a Volkswagen dealer in Bayside, Queens with about 20k miles on it. There was a recall on the car for a faulty ignition switch and prior to getting my car inspected recently, it needed to be taken care of to pass inspection as well as an oil sensor contributing to a check engine light. Both were taken care of by VW Platinum Service in Hicksville and the car passed inspection with a mileage now with about 62k miles. Since then, my car on two extremely hot days has shut off on me completely while driving. The first time it happened, they inspected the car again and assured me after several tests there were no issues with the car. I had the car back for about 2 weeks and then this past Friday 7/17, the car shut off on me again and I towed it to the same service center. They keep claiming it has nothing to do with the recall and provide me with service reports that say "no codes found" after their inspection. They want to charge me for additional tests and "mechanical diagnostics" as per the owner of the center. There is ample evidence online that suggests the symptoms I am experiencing with my car are exactly attributed to the recall they claim to have fixed. There was never an issue prior to getting the recall taken care of and the inspection at this service center. They do not care about my safety concerns and I am legitimately afraid to drive the car around. The only reason why I am not injured yet is because it thankfully has died while driving at lower speeds leaving work in a parking lot.

Filed Jul 21, 2026 · Electrical · 80,000 miles · OH

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the message "Starter System Failure" was displayed and the vehicle stalled. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not yet repaired. The contact associated the failure with the federal safety agency Campaign Number: 23V604000 (Electrical System); however, the VIN was not included. The manufacturer was aware of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 80,000.

Filed Jul 21, 2026 · Electrical, Engine · UT

The vehicle experiences a sudden engine stall shortly after starting, accompanied by an immediate dashboard error message stating: "Starter system faulty, please service vehicle." An OBD-II diagnostic scan confirms active fault code P253200 (Ignition Switch Run Position Circuit High). This failure mirrors Volkswagen Safety Recall 28H7 / the federal safety agency Campaign 23V604 exactly, but my specific VIN is currently excluded from the recall database. The sudden stalling presents an immediate traffic safety and crash hazard.

Filed Jun 8, 2026 · Electrical, Engine · TX

The vehicle is a 2019 Volkswagen Jetta (VIN [XXX]). The primary malfunction appears to involve the vehicle's electrical and starting system. The vehicle intermittently displays a "Starter System Faulty" warning message and has shut off unexpectedly while driving, particularly during periods of hot weather. The exact failed component has not been definitively identified, but the symptoms are consistent with an ignition switch or electrical system defect. The vehicle is available for inspection upon request. This defect creates a serious safety risk because the vehicle can lose power and stall while in motion. The unexpected shutdown places the driver, passengers, and surrounding motorists at risk of a crash, especially when driving at higher speeds or in traffic. The problem has occurred multiple times and has persisted despite repair attempts. More than $1,000 has been spent on repairs related to this issue, but the problem has not been resolved. The vehicle has been inspected and repaired by service technicians; however, the underlying cause has not been successfully corrected. The vehicle has not been involved in a crash as a result of the defect, but the recurring stalling and loss of power present an ongoing safety concern. Volkswagen has been contacted regarding the issue, but assistance has not resolved the problem. Prior to the vehicle shutting off, warning messages including "Starter System Faulty" appeared on the dashboard. The issue is more likely to occur during hot weather conditions. These warning messages began appearing before the stalling events and continue to occur despite repair efforts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 16, 2026 · Electrical, Engine · NV

I have had my vehicle for 2 years. Every summer or when temperatures are high, my car shuts off while driving. I get the “starter system faulty. Please service vehicle” message on the dashboard. I’ve called VW about the previous recall and they’ve said my vehicle is not car of it. I have a traditional key and these issues have happened more than a handful of times especially recently where I’ll drive and my car shuts off completely.

Filed May 9, 2026 · Electrical · TX

While driving in hot environments the entire electrical interface would turn off. Some times the engine would stall as well. Nothing electrical works in the car and the motor would cut off while driving.

Filed Mar 18, 2026 · Engine · NJ

The vehicle is sluggish while driving as if trying to pick up speed as if it is not shifting into the next gear. The other day while making a hard left turn, the vehicle stalled and when picking up speed continued to stall and struggled to gain power. When looking under the hood when it was safe to stop, there was smoke. Thank you.

Filed Aug 19, 2025 · Engine · AL

engine stalling and cutting off while driving. unsafe while in heavy traffic.

Filed Jul 29, 2025 · Engine · TX

Faulty started. Per your website, Volkswagen issued a recall for certain 2019 and 2020 Jetta models with traditional ignition keys(not push-button start) due to a faulty ignition switch that can cause the electrical system to shut down and the engine to stall, increasing crash risk. This recall, identified as Recall 23V‑604 by the federal safety agency. My vehicle needs to be included in this recall.

Filed Jul 25, 2025 · Electrical · 160,000 miles · AZ

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at an undisclosed speed in extremely hot weather, the message "Starter System Fault - Please Service Vehicle" and another message “Pull Over and Exit Vehicle” were displayed. The contact was able to continue driving to the residence nearby; however, the electrical system became inoperable. The failure recurred and progressively became worse. While attempting to make a turn from a complete stop, the vehicle stalled and failed to restart within two minutes. The message "Starter System Fault - Please Service Vehicle" was displayed. The weather was hot and the contact's [XXX] son was also occupying the vehicle at the time of the failure. The contact stated that the A/C was inoperable, and the doors were locked. The failure was a recurring failure while the weather was extremely hot. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 27, 2025 · Electrical · 100,000 miles · LA

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at approximately 55 MPH, several unknown warning lights on the instrument cluster started blinking. The contact stated that the vehicle stalled. The contact stated that the brake pedal was difficult to depress, and the steering wheel was also difficult to turn. The contact stated that the Sheriff's Department towed the vehicle to an impound lot. The contact had researched online and related the failure to the federal safety agency Campaign Number: 23V604000 (Electrical System). The contact stated that the recall was associated with the VIN. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.