2002 Volkswagen Passat: fuel pump failure

Filed Feb 14, 2019 · Body, Engine · 200,000 miles · WA

When it rains the car gets flooded causing the whole wiring system through the car to get damage. The car will suddenly lose power and die as your driving. Seems to happen. When on highway most. The car will not start or crank. I've had to vacuum the floor boards and trunk, search for damaged wires, change relays as well as camshaft position sensor, and fuel pump.as well as sensors. Trying to get it running again. Also the transmission jerks very hard when trying to go into reverse and most of the time in slips out of gear within1or 2 seconds.

Filed Aug 28, 2018 · Fuel system, Lights · 174,000 miles · SC

Headlight pigtails have melted ,fuel pump has gone ,and the plastic reservoir peice from my coolant pump has melted off driver side wiper arm bar has malfunctioned

Filed Sep 13, 2010 · Fuel system · HI

I own a 2002 volkswagen passat. It has stalled while driving and unable to start right away. It sometimes fails to start when I get in, then starts again later. The fuel pump/fuel line failure has left me stranded in the middle of the road on several occasions and I have also been stranded, while waiting for my car to start again. I believe there is a recall for this problem and I would like to know what I can do about it in order to remedy this issue w/ my 2002 passat.

Filed Feb 10, 2010 · Fuel system · 155,000 miles · VA

While driving home last night, my 2002 vw passat began to lose power and cut off. I was able to let it coast to the side of the road but in the lane of an exit ramp for traffic exiting the highway. I engaged my flashers and called 911 and a tow truck. I tried starting the car again and it would not crank. Once the police came, he pushed my car into safety and awaited the tow truck. My car was towed to the vw dealer. This morning, I received a call from the dealer who said the fuel flow to the engine was interrupted and caused by a inoperative fuel pump. My complaint is when I checked online for recalls, I found a recall that was posted in sept 2002 for the same issue I am having with my car. My car was purchased in feb 2002 and the recall is for 2003 models. I called vw of america and explained the issue with them and the only offer they gave me was $1000 towards a new vw. Unbelievable! Because the recall was for 2003 models, they could not assist me because my vehicle is a 2002. Even though I am having the same issues with my vehicle as the 2003 recall. The dealer quoted $589 for the repair. This stall could have been worse than it was due to the inclement weather, night time and the exit ramp. This should be included in a safety recall because there is no warning before the vehicle cuts off which causes a potential for a crash, which is what I was faced with last night. I am not asking to be singled out, but to look into this 6-month gap of the recall in sept 2002 and the purchase date of my vehicle feb 2002. I was also told at vw of america that they could only assist me with my issue if my VIN number matched the recalls. So my question, what if the stall of my vehicle caused an accident and serious injuries or fatalities were involved, would vw look into the 2002 recall then or just tell the families, sorry, you didn't have a 2003.

Filed Jul 3, 2007 · Fuel system · 66,082 miles · IL

The 2002 volkswagen passat glx 4 motion with just over 66,000 miles had just been refueled with a full tank of gas and driven into our garage when my wife smelled strong gasoline fumes and noticed puddles underneath the vehicle. I brought it to volkswagen dealership, and was charged $70 for the diagnosis , and then a total of $302.77 to replace the gasket for the fuel pump. They did not fill the tank to confirm that the problem no longer existed, but said that the problem was fixed. A week later the same situation, gasoline fumes and puddles under vehicle. Returned to dealership, and they kept car for 4 days to diagnose. Bottom line ,they informed me that "the vehicle may need a new fuel tank , $1,622. And /or new fuel lines, $922.25. They will need to lower the fuel tank to completely diagnose" at a cost of $700 because of 5 hours. Labor. We had already spent over $300 for repairs that apparently wasn't necessary because it did not fix the problem. They did not refund our $300. Also , my wife called volkswagen of america, and we were told that the car was out of warranty, so they would offer no help. I purchased this car brand new. It was top of the line I expect better performance and service as I have had a number of volkswagens and none had given me grief until this one. A gasoline tank and fuel lines were safety issues and if they fail in such a short time they would have to be either defective or poorly designed, and the responsibility to correct them should lie with the manufacturer. Any reasonable person would think that the $300 repair bill would be acceptable but not anywhere between $2000 and $3000. Why should the customer pay for a poor design that involved $700 just to diagnose? From the look of some of the other complaints found on this site they would already know and gladly extend some good will to the owners of these vehicles.

Filed Jan 31, 2007 · Fuel system · 82,996 miles · MA

Volkswagen 2002 passat 1.8l turbo. Engine stalled completely going 60 MPH on freeway. Coasted to side of road. Was able to restart. Very dangerous. Issue sounds identical to fuel pump issue with 2003 passat which causes dangerous stalling without warning.

Filed Aug 30, 2006 · Fuel system · 50,000 miles · VA

2002 vw passat, v6 4motion just turned over 50,000 miles (warranty expired) and noticed that when I filled the gas tank, for several days until the gas level went down, there was a very strong gas odor in the car and around the car. Took it to the dealer, who first pointed out that it was time for me to pay the passat driver privilege tax, a.k.a., $650 for standard maintenance work. Regarding the gas smell, after the mechanics allegedly checked the car, the service advisor speculated that it was a leak in one of the fuel pump seals, which are located under the back seat (where the strongest smell was coming from). He said that he had seen other passats at around my same mileage with the same problem. The tank was only full though, and the smell was not present, so he asked me to bring the car back on another day, with a full gas tank, so that the mechanics could smell it. When I suggested that it might be more difficult (and dangerous) to examine a full gas tank, he agreed and when I brought the car back a week later for the mechanics check it out, that's when the service advisor told me that the gas tank was 'cracked' (near the top) ' and that it would cost $2,000+ to fix it. This is obviously not caused by 'wear and tear'- nor is it a problem that I could have caused absent some sort of impact. I called vw america to ask them to pay for the repair, and after they investigated my claim, they told me that the dealership offered to pay 1/2 the cost of the repair, ($1,000). When I next spoke with the service advisor at the dealership, he told me that vw had offered to pay 1/2 the cost of the repair, or would give me a $1,000 credit toward a new car. My investigations have LED me to the conclusion that this is either a defect of the vw fuel tanks or the crack is due to corrosion, which should be 100% covered under the 12 year corrosion warranty. Either way, vw should be held accountable.

Filed Aug 2, 2006 · Fuel system · 60,015 miles · NJ

2002 volkswagen passat failed to start suddenly, with no warning signs. It had to be towed to the mechanic, with no answer immediately for its failure to start. The fuel pump was the reason for the breakdown, and volkswagen recalled the 2002 passat for faulty fuel pumps, but not all 2002's qualified for the recall, like mine. There was a waiting list of 3 months just to get a pump from the dealer. The fuel pump had to be replaced at a charge of $615.87, and it should have been included in a recall if this problem affects all 2002 models.

Filed Sep 14, 2004 · Electrical, Engine · PA

While driving at 40 MPH, the vehicle vibrated uncontrollably. Without warning then the vehicle stalled. The driver tried to restart the vehicle but was unable to do so. The vehicle was towed to the dealer for inspection. The mechanic informed the driver that the engine needed to be replaced. *la the dealer replaced the mass air flow sensor and cleaned the fuel pump relay to resolve the stalling problem. The radio was inoperative due to a short in the wiring. *nm