2002 Volkswagen Passat: doors won't lock, open or latch

Filed Sep 17, 2015 · Body, Electrical · 122,000 miles · CO

While driving at 75mph or in city traffic I get an alarm warning that my driver's door is open. To shut the loud warning off, I must open and close the door while going 75mph or in traffic. Either I open the door while driving or pull over on the side of the highway with traffic, I find this very dangerous!!! This happens daily this is my second vw passat that the door latch has failed and was told this a common problem with volkswagens this should be a recall because of the dangers of having to open the door to reset the latch electrical switches that are defective!!!

Filed Aug 8, 2008 · Lights · 61,000 miles · NY

Rear tail light on 2002 volkswagen passat 4 motion remained on even when car was shut off or locked. Dealership replaced comfort control model for $500.00. Since the replacement, interior lights come on periodically causing the battery to drain and the passenger doors will not unlock with the key fob.

Filed Oct 6, 2006 · Body · NC

Following a heavy rain, entire floorboard wet with no evidence of overhead or side panel wetness. Water drained directly into car but not through door seals or windows. Drain plugs in undercarriage removed and water streamed out for approx. 10 minutes. Initial assessment by dealer indicates water damaged comfort module (controlling all powered components like windows, door locks, sunroof, cruise, seats, etc.) and transmission module and connectors. Over $4500 estimate (not finished to date). Source of leak not yet found by dealer.

Filed Jul 9, 2006 · Brakes, Electrical · 85,000 miles · MA

Bought the car new and have had to deal with defective tires, defective ignition coils causing two major breakdowns at highway speeds with children in the car. The last two ignition coils were recalled. The car will not run if it is wet from heavy rain and has to be completely dried before the breaks work properly. Oil pump was replaced 14 months ago, another major breakdown on highway with children. It has broken down yet again...the dealership says it needs another oil pump because of sludge, about $2000, not under warranty because it is past the 12 month, 12,000mile mark. Two other private mechanics told me, replacing the oil pump would only disguise, temporarily the real issue....the engine is junk. It now sits in my driveway because it is not under warranty because I am missing some oil change receipts. Also the blinkers don't work, the rear door won't open, auto locks work intermittently and headlights have been replaced twice and are out again. This was the first new car I ever bought. I bought the car after a divorce because I wanted a dependable car to commute to work and transport my children safely. The car has 85,00 mi.

Filed Mar 23, 2006 · Electrical · 62,500 miles · OH

Numerous spontaneous electrical failures within 24 hours. A week ago today) the gas gauge on my 2002 passat w8 went dead, both the analogue gauge and the computer readout; then the AC went dead, windows, horn, door locks and lock remote and lights suddenly stopped working. The radio stop working, then came back on, but the reception was very bad, a lot of static, and the radio did not shut off when the car was turned off and the key removed. I had to manually turn it off. While driving the speedometer & odometer went dead, all of the warning lights came on but the engine displayed no problems. I got a call from the dealer the next day, the car will not even start now. The comfort control module needed to be replaced, he stated that"it stopped communicating". $500.00 for that. It's a week later today. My w8 is still at the dealer. It took them 6 days to get the comfort control module. They installed it and the car still will not start. My bill is at $630, and they want me to authorize more time so they can start tearing apart the wiring and the wiring harnesses. There are hundreds of postings on many websites from owners with the identical issues. The wiring is corroded going to/from the ccm.

Filed Nov 30, 2004 · Acceleration, Body · SC

There were numerous problems with this vehicle. The filter and carpet on the back passenger side was replaced. The mlp light had come on and the dealer installed a new vacuum hose. The radio did not work, standing water was found in the back right side of the vehicle under the front seat, the pollen filter was clogged and the air pollen filter was cracked due to the factory, the back door locks refused to open and could not be opened from the inside or out, a bumping noise was heard coming from under the vehicle, the engine revved, the vehicle lurched forward and accelerated at rapid speed all while the brakes were pumped with no response. The vehicle hit a curb doing over 50 MPH all while pumping the brakes until it finally stopped 20-30 yards into a field damaging tires, rims and the bumper. *sc

Filed Nov 23, 2004 · Acceleration, Electrical · SC · crash

Numberous problems with vehicle. After bumping noise, engine revved, car lurched forward and accelerated to a rapid speed. *bf the mlp light cam on several times. The radio did not work. The radio was repaired and broke again then was replaced. The consumer stated that she found standing water in the car on the back right side under the front seat. The air pollen filter was cracked . Filter and carpet was replaced. The back door locks refused to unlock therefore the consumer could not open either back door from inside or out. The vehicle accelerated out of control of the driver and hit a curb at 50 miles an hour. The consumer continued to pump the brakes finally getting the vehicle to stop. The vehicle had 4 flat tires as a result of hitting the curb head on with rims bent as well. The bumper came off.