2013 Volkswagen Passat: doors won't lock, open or latch

Filed Dec 28, 2024 · Electrical · ID

The drives side door lock will not disengage. This condition will not allow the driver to exit the car. In the event of a medical emergency, accident, or fire the driver can not extricate themselves and first responders would be delayed in extricating the driver which could lead to serious injury or death.

Filed Jan 21, 2024 · Electrical · MD

Like many other VW owners, one of the doors of my car would not close and the car was unsafe to operate. Some people reporting having been locked in the car (driver's side door will not open), requiring them to exit the passenger's side door. The problem relates to a design flaw in the door lock actuator. In the winter, if it rains for several days and then freezes, the physical workings of the actuator freeze. The fix in a plastic protective cover, however, it may cost up to $500 to repair this safety issue if the door failed in a locked state adn the door card has to be removed with the door closed. This issue started in the B4 platform and is still a problem in the B7 models. See this TSB [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 1, 2023 · Electrical, Fuel system · MS

Day of purchase (Feb2020)Nox sensor went out on way home. Check engine light came on took back to VW dealership they fixed for free. Next component to go bad or become faulty was and still is the fuel door actuator when raining or washing off the car will get wet and fuel door will not open. Reported it to VW dealer after the issue arose at which time I was told it was not covered under the emissions warranty even though it’s listed. Next issue was clock spring broke and had to have VW repair the clock spring. This they did free of charge. Then issues arose with first blinkers bulbs blowing and randomly ceasing to work. It has progressed from blinkers ,to back up lights and tag lights. Recently the OBD displayed a Adblu Error 200 miles to no engine restart. Then it dropped to 50 miles. Then zero at which time the OBD flashed red and car would not start. Filled adblu waited few hours car started up no codes showing on dash. Get on interstate and with little time it flashes the same messages Adblu Error 200 miles to no engine restart. Then to 50 miles down to 10 miles turning red at 0 miles No engine Start. As of 6 days ago I have recently learned of a recall made by VW regarding the Approved Emissions Modification being faulty leading to the exact symptoms the car displays regarding the adblu(DEF system). VW dealer refuses to acknowledge that the recall fix needs fixing since they reported to have fixed it already. All of the issues that we have had with the NOx sensor, clock spring, exterior lighting , fuel door actuator, and the def system corrected approved modification, has been part of a recall that was supposedly already performed prior to the purchase. Now the def system is not working properly due to the malfunctioning of the AEM software. Def injector have clogged due to crystallization of adblu , a affect of inadequate injection from the faulty AEM. Emission mod decals under hood are not in proper locations nor properly filled.

Filed Dec 19, 2022 · Body · GA

The drivers door lock will stop working, in freezing temperatures and keep the interior door handle from unlocking the door. This morning I had to get out my passenger door, and that could be a problem in an emergency situation. The car/latch assembly is available for inspection. The problem has been reproduced and TSB# 57-14-01 documents it. No warning lamps, indicators, noises, etc that the latch will not happen. You pull the handle, and the door does not open.

Filed Jan 15, 2020 · Body · 60,000 miles · MI

The driver door will not open from the outside or inside. There are many reports that his occurs in cold climates due to water getting into the lock actuator mechanism. If you cannot open a door to exit the vehicle, that is a significant safety concern.

Filed Dec 19, 2019 · Body · 83,000 miles · GA

I attempted to enter my vehicle, but the driver side door would not open. The car was stationary. The temperature was below 30f. After finally getting in the car, I was not able to exit the car through the driver side door because it was still stuck. The car had been driven around 40 miles before getting to my destination. The car was stationary and not running while trying to get out. I could have become trapped in this vehicle in an emergency. I am not extremely mobile and had a lot of issues exiting the car.

Filed Dec 16, 2019 · Electrical · 66,500 miles · NY

The front driver side door will not lock. It will not lock with the fab, or using the manual key lock.

Filed May 29, 2019 · Body · 77,200 miles · TN

We have had to replace the actuators on three of the four door locks over the last two years. The locks ceased to function leaving us with a car we could not lock. When driving the actuators would constantly click trying to lock. The last one was repaired at our expense on 14 may 2019 ( we paid for all three repairs )

Filed Mar 9, 2019 · Body · 102,000 miles · SC

On march 7, 2019 problem began with all door locks clicking. All locks making noise when starting out driving or turning. Driver's door would not lock. Reset all doors with key, except driver's side door, which was not optional. Driver's door still would not lock. Also driver's door would not close latch unless hit lock butter. On march 8, 2019 driving to work, with car in motion on city street, drove over railroad tracks and driver's door flew open. After coming to stop and closing door, the door would not latch even when hitting lock button. Had to tie bungee cord from driver's door to passenger door to drive home from work. Travel to and from work requires long miles on interstate. Has placed me in extremely dangerous situation. Driver door still will not lock and will not close and latch. Will not be able to drive the car safely until door latch and locks are fixed. We request a recall review and repairs by volkswagen are made.

Filed Jan 10, 2019 · 84,000 miles · MD

The driver's door intermittently will not unlock and open. The driver has to enter through the passenger door and climb across to the driver's seat. This problem began in november 2018. I scheduled a service appointment at hanover volkswagen service department (pa) on 12/28/18. The problem was diagnosed and scanned finding fault for implausible signal from left front door latch. The recommendation is to replace the door latch and latch cover. The part was not available so I scheduled service for 1/2/19. I was then notified the part is on nation back order. The door has not unlocked 3 days since 1/2/19. I find this a safety issue since I cannot exit the car either through the driver's door when it does not unlock.

Filed Oct 25, 2018 · Airbags, Body · 53,000 miles · NY

While slightly turning the steering wheel when backing out of a parking space, air bag light came. There is no communication from the steering wheel controls leaving the horn in-operational.garvey volkswagon assessed vehicle and concluded it is due to the clock spring failing internally. When temperature drops below freezing, locks will not unlatch. The door handle will not move and the doors can not be opened until the latches unfreeze.

Filed Jan 17, 2018 · Body · 76,000 miles · KY

Driver door handle sticks in cold weather and won't open from the outside. When crawling across from passenger side to open driver door from the inside, something broke very easily. I was able to open the door, but now my drivers door won'tlock in place to stay shut. Very dangerous to try driving with the door swinging open at every curve.