2017 Volkswagen Passat: adaptive cruise control problems

Filed Dec 3, 2025 · OR

while in cruise control and going up a incline or a hill The EPC light will come on and the car will start lugging down very badly and have no power, they've said vehicle has done this for a year now and we have not been able to get any kind of acknowledgment of it from another dealership or the actual company I've said make and model of vehicle Volkswagen Passat

Filed Jul 25, 2024 · Acceleration, Airbags · MI

Clock spring on vehicle has failed. This is a known issue with many VW vehicles, but I have been told my vehicle is not on the extended warranty program. 2017 VW Passat - approximately 150,000 miles. This eliminates all steering wheel controls, horn, cruise control, and air bags.

Filed Apr 21, 2024 · Airbags, Electrical · NM

Our 2017 VW Passat had the clockspring replaced last year under warranty number [XXX] at Barnes Crossing Volkswagen in Tupelo, MS. The airbag stopped working and safety features such as adaptive cruise control were also not available. Not realizing the airbag would NOT deploy in the event of an accident, Volkswagen asked us to drive an hour to have it repaired which was considerably dangerous. As of today the clockspring they replaced once again failed with the same associated problems. I am submitting a report due to how dangerous this problem is considering they supposedly fixed the issue however it seems multiple people have reported the issue coming back. The fact the airbag could stop working at anytime due to a defective clockspring is very troublesome and make me worry in the event of an accident if the clockspring will fail thus not allowing the airbag to deploy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 18, 2023 · Airbags, Brakes · FL

The following warning lights will randomly turn on & off while driving: Air Bag Malfunction, ABS Brakes, ESC, Adaptive Cruise Control, Front collision, tire pressure, power steering, blind spot detection, low Key Battery detected, and indicate they are not functional. It is a random and items will go back to work while normally driving. Key fob battery has been replaced multiple times...

Filed Oct 3, 2022 · Airbags · DE

Volkswagen has had a history of failed clock springs in which they have not resolved. 2017 Passat with the following items not working due to failed clock spring. Airbag, Horn, cruise control, and all steering wheel controls which impacts vehicle safety.

Filed Apr 27, 2022 · Acceleration, Seat belts · FL

My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well

Filed Mar 5, 2022 · Airbags · OH

The airbag light is on. It is an orangish color. The controls on front of the steering wheel do not work. That means the horn, cruise control, radio controls, voice controls do not work.

Filed Sep 24, 2021 · Airbags · IL

Initially heard clicking sound while turning the vehicle followed by airbag warning light. Then noticed driver assistant system not available warning, loss of horn, cruise control, automatic braking, and lane departure warning. Service center has inspected and informed me that the clock spring has failed(common problem with VW).

Filed Aug 25, 2021 · Airbags · VA

Turned right after a traffic light while driving. Heard clicking noise from steering column and noticed that the airbag warning light came on. Further investigated and realized that the horn, front crash avoidance, vehicle voice control, cruise control, and all controls on the steering column were not working. No horn. No front crash avoidance. No airbag. After a short period of online research, I recognize that this is neither an isolated issue nor the first time VW has had this problem. Prior safety recalls have required repair of broken clock springs that render multiple pieces of safety equipment useless. This is a manufacturing error or part malfunction that should be repaired by VW at their expense.

Filed Jul 24, 2018 · Brakes, Steering · 6,100 miles · NY

Since I have this car having problems vibrations I took the car on vw dealer few times I explain to them my car is vibrating when I apply the brakes also when I cruise over 55mph. They told me always car is performing to manufacture specifications so now I have 6500 miles on my car I took my car to different dealership they found out my tires ar cupping. And my roots are out of round and alignment was correct tire balancing they did few time tire roatation so now I have 6500 miles on the car less then 1 year old car. And vw of USA we cannot cover under warranty I replace the tires on my own and the car still vibrates idk what to do any further very disappointed also having issues with front assist with adaptive cruise control and lane assist no response