2009 Volkswagen Routan: engine failure

Filed Jul 31, 2023 · Electrical · 170,000 miles · ME

The contact owns a 2009 Volkswagen Routan. The contact received notification of the federal safety agency Campaign Number: 15V194000 (Electrical System) however, the parts to do the recall repair were not yet available. The contact stated while attempting to start the vehicle, the engine failed to turn over. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced; however, the dealer confirmed that parts were not available for the recall repair. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 170,000. Parts distribution disconnect.

Filed Jul 12, 2019 · Electrical · 129,631 miles · MO

Tl* the contact owns a 2009 volkswagen routan. The contact received notification of the federal safety agency campaign number: 15v194000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Volkswagen lee's summit (2225 ne independence ave, lee's summit, mo 64064, (816) 282-0022) was contacted and confirmed that the parts were not available for the recall remedy; however, an appointment was scheduled to have the vehicle diagnosed. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the vehicle seized and all the warning indicators illuminated. After several hours, the vehicle resumed normal operation when it was restarted. The vehicle was taken to an independent mechanic who diagnosed the vehicle and stated that the alternator needed to be replaced. The alternator was replaced for the second time by the independent mechanic. The failure mileage was approximately 129,631. Parts distribution disconnect.

Filed Feb 5, 2018 · Brakes, Engine · 130,000 miles · TN

While taking my grandson to school this morning on a very curvy country road the engine died on my 2009 volkswagon routain. Having no brakes and no power steering made it very difficult to control vehicle. I turned on emergency flashers when car finally stoped turned to off position then restarted engine. This is not the first time this has happened to me and my wife. Problem cannot be diagnosed by dealer why can't chrysler fix this serious problem before someone gets injured or killed. I know as well as the federal safety agency that this has happened to many people. Previous recall fix for ignition switch at wv dealer to solve this problem did not work . Its a shame that many people have to injured or killed by a serious known problem like this before companies are forced to fix them.

Filed Nov 14, 2017 · Electrical · 90,900 miles · IL

Tl* the contact owns a 2009 volkswagen routan. While driving between 15-25 MPH, the steering wheel seized and the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to fox valley volkswagen schaumburg (1000 e golf rd, schaumburg, il 60173, (847) 839-8101) where it was repaired per the federal safety agency campaign number: 15v194000 (electrical system). The failure recurred at least 15 times within the past two weeks. The manufacturer was notified of the failure. The approximate failure mileage was 90,900.

Filed Mar 20, 2015 · Brakes, Steering · 91,770 miles · NY

Tl* the contact owns a 2009 volkswagen routan. While driving approximately 40 MPH, the steering wheel seized without warning. In addition, the contact stated that the brakes failed to respond when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v396000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 91,770.

Filed Sep 27, 2014 · Brakes · 64,680 miles · AZ

While driving approx 30-35mph, my van began to smell hot and smoke began to rise from the right front wheel well. I had two of my three children with me. I frantically told my 14 yr old son who was in the front passenger seat to get to the back and help his four yr old sister out of her car seat (we were still moving) I pulled into a parking lot and had them quickly exit the left sliding door of the van. Later that evening I went back to retrieve the van alone and as soon as the van began to move it made the most horrible grinding noise I have ever heard. I immediately knew it was a seized brake caliper, (not because I am a mechanic. I am a speech therapist). I knew because approx 4 months prior the van made the exact same sound with no warning when the right rear caliper seized and both front and back brakes were replaced! =$780). I drove to the closest brake shop where it was repaired the next day. Cost=$733.68. I travel as a speech therapist. I was in jacksonville beach, fl during this fiasco. The prior brake repair was done in phoenix, az so I could not use the same company or question the warranty. It clearly isn't a warranty issue. Am I to believe it is normal to replace the entire brake system including rotors, drums, pads, discs, calipers, bushings, pin boots, etc,,, every 7,000 miles?? I think not. I didn't even know all those words until I purchased a routan. Something is wrong. These vans are dangerous. I will not drive my children long distances or on the interstate in the van, which I purchased because we don't all fit in the corolla. I am asking vw to reimburse me. We will see how that goes. Thank goodness all I have lost is money.

Filed Sep 5, 2014 · Engine · 87,000 miles · WI

While entering freeway loud noise then all indicator lights came on. Vehicle quit running in traffic. Coasted off roadway. Inspected engine and spacer between engine block and oil pan was cracked. Engine seized and internal parts cracked block. Engine had new piston rings and valve seals installed at 68000 miles by dealer for oil consumption issues. Oil consumption issue was never resolved.

Filed Jul 2, 2013 · Electrical, Steering · 376,500 miles · MN

I was driving approx 65 MPH on a highway. Without a warning (no check engine light, no battery light, etc) my engine turned off while still cruising at 65 MPH. The vehicle still had momentum, but no power steering to safely pull the vehicle over. I had to wait for the road to turn, so I can position the vehicle to stop on the shoulder of the vehicle. I almost crashed into other vehicles, because I had no control of the car other than braking in the middle lane of a highway. Towed vehicle dealer found a blown engine fuse. They replaced the engine fuse. Two hours later, same scenario and same issue came back. Towed back to the dealer, and they believe its a grounding wire. Please investigate this issue. Could potentially translate into major accident or death.