2009 Volkswagen Routan: jerking or lurching

Filed Nov 13, 2018 · Engine, Transmission · 115,226 miles · MA

Tl* the contact owns a 2009 volkswagen routan. While driving between 30 to 65 MPH, the vehicle randomly jerked forward and backward as if it were skipping a gear. In addition, the check engine indicator illuminated afterwards several times. The contact spoke with two unknown dealers and then contacted an independent mechanic where it was diagnosed that the underdrive solenoid circuit of the transmission was malfunctioning. After conducting some research, the contact found that the manufacturer placed a chrysler engine and transmission into her volkswagen vehicle. The independent mechanic completed the repairs with another new chrysler transmission solenoid part. While the contact was driving on the highway, the vehicle lost complete acceleration and had to be pulled over to the shoulder of the road. The vehicle was towed back to the independent mechanic, but had not yet been diagnosed or repaired. The manufacturer provided case number: 181899879 and the federal safety agency's phone number to file a complaint. The failure mileage was 115,226. *tt

Filed May 17, 2017 · Brakes, Electrical · 59,000 miles · IL

Randomly stalls while driving- brought to mechanic, paid almost $1000 to try to get fixed, brought back when everything paid for didn't fix & was told to report ignition switch recall to vw to get fixed. Also lost power to rear dvd within days after purchase & never knew what to do. Brake pads are bad within 3-4,000 miles- windshield washer squirter unrepairable. Biggest issue is the ignition switch though, if that what is causing van to stall - while going steady speed, usually occurs over 25 MPH for more than 5 miles- van starts jerking like it's going to stall & when sitting at a stop light or sign, or parked, idling, stalls & takes multiple attempts to restart - this has been happening since I purchased my 2009 routan in 2014 when it had less than 60k miles. I have brought to mechanics that are friends & to multiple dealerships & shops to diagnose & fix & paid for everything out of pocket to get fixed or replaced & it has never fixed the problem for more than a week. For the brakes, I buy only the mid level or high level grade brakes & have had to switch both front & rear brakes, rotors & calipers out @ least 3-4 times per year since about 1 month after ownership. Every time, 1-2 brake pads were completely bad & gone while the others were about 50-70% . Another issue, that has never been able to get fixed is the A/C- after recharging, the A/C will blow cold on the drivers side front only & hot throughout the rest of the car. When heat is on, same problem, only blows heat in front & cool in back. How do I get all recalls for my minivan repaired through volkswagen? How does the process work? I have 5 small children & this is our only form of transportation. Will I be provided with a loaner that will seat my entire family while my vehicle is being repaired? Please advise as I have had this minivan for over 3 years with these issues and spent thousands of dollars

Filed Jul 17, 2015 · Electrical · 74,000 miles · SC

Tl* the contact owns a 2009 volkswagen routan. While driving approximately 15 MPH, the steering wheel jerked and the vehicle shut off. The vehicle was previously repaired under the federal safety agency campaign number: 15v194000 (electrical system), but the remedy failed to repair the vehicle. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

Filed May 19, 2015 · Engine, Transmission · 51,496 miles · AZ

The first incident with a "clunking" noise of the transmission began on 7/10/2014 at 51,496 miles. When shifting from reverse to drive car makes a "clunking" noise and jerks the car forward. It was noted by dealership after a test drive no faults found. On 3/19/15 at 58,611 miles car returned to dealership. Same clunking and grinding noises. Faults: p0868, p1790 & p0944. Pressure readings to low in TCM control wires. Transmission to be replaced per dealership. Findings: under drive clutches worn out, sungears and assembly damaged with metal metal fragments. On 4/30/2015 and 59,215 miles, car returned to dealership for same grinding and clunking noises. Dealership performed another "quick learn test." as of 5/19/2015 and 60,001 miles, transmission is still grinding and clunking on occasion during acceleration and/or transmission shift from reverse to drive. The vehicle also randomly "stalls" while at stoplights/stop-signs with no normal frequency. Even with a new transmission, same issues are still surrounding this car. Thanks.

Filed Aug 7, 2014 · Engine · 40,000 miles · CA

I was accelerating from a red light when the hose from the cooling system exploded. My van lurched forward and died. I had purchased an extended warranty but was told they would not cover it. I had to pay over $600 to get the hose fixed. This is just the beginning of many problems.