2011 Volkswagen Routan: jerking or lurching

Filed Jan 8, 2020 · 65,000 miles · AZ

Was driving vehicle in illinois and was pushing the gas but the car would not move. Finally it kind of jolted forward and starting moving but in a jerky kind of way. Brought it for a diagnostic test they said it was a warrant issue take it the the dealer. Did that they said it was not under warrant and I paid 1000 bucks to get it fixed so I thought. Happened again and went back and they said it will not do it so it is fine. Drove to arizona to move here and after a week of being here happened again. Husband drove it to the dealership 3 times, the first time they said they could not fix it. 2nd time said it was a known recall they could not get the code from corporate, 3rd time same excuse. And now trying again and they keep saying they can not get the code from corporate. It is a PCM software recall.

Filed Sep 26, 2018 · Engine, Transmission · 5 miles · CA

Faulty transmission: the speed changes while driving for no apparent reason. The car has only 57000 miles mostly on city streets. Jerks are felt while driving.

Filed Sep 20, 2017 · Acceleration, Electrical · 59,000 miles · NC

No acceleration up hills. Car cranked but didn't turn over engine, randomly. Almost stalled out on the highway during storm by using headlights, wipers, A/C all at once. I had to turn off headlights, wipers and A/C (that kept windshield from fogging) in order to keep from stalling out on the highway with three kids in the car. While driving in neighborhoods (5 MPH-25 MPH) the car would sputter and jerk forward. I was told the cars trouble could be just water in the gas and so we poured a solution that would clean the gas tank of impurities, if only it was that simple. While driving on the highway using cruise control, the cruise suddenly stopped working, cruise light stayed on but the car just physically slowed down. Our family is scared to get into our vehicle for safety reasons and right now it's our only means of transportation. The tire sensor also has been on constantly and fixed 3 times only to light up 20 minutes later after leaving the vw service department. The sliding passenger door window is having electrical problems and we only used it 5 times from 2011-2017. We paid to have the fuel pump and the tipm sensor replaced last week which cost us approx. $1800 and replaced front brake pads and rotors because our rotors had gouges in them. We replaced a car battery in 2016, while we were on vacation, the car would start and it locked the key in the ignition and wouldn't give it back.

Filed Aug 30, 2017 · Electrical, Transmission · 77,700 miles · CT

Tl* the contact owns a 2011 volkswagen routan. The contact stated that while driving at various speeds, the vehicle would suddenly begin to jerk and decelerate before stalling. The failure had occurred on multiple occasions. The vehicle was taken to gene langan vw located in raspberry, connecticut who diagnosed that the power control module was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 77,700.

Filed Jun 26, 2017 · Airbags, Brakes · 68,483 miles · VA

Driver air bag has failed twice resulting in high dollar repairs. Brakes go bad extremely fast. Already replaced 2 full sets of brakes and rotors in 2 years; less than 10,000 miles on each set. Vehicle violently jerks when in reverse on a hill. Abnormal amount of popping in steering. Dealer unable to pinpoint problem with jerking or popping.

Filed Oct 25, 2016 · Transmission · 3,723 miles · CA · 15 injuries

The transmission would cause the vehicle to abruptly lunge forward when the gear was shifted from reverse to drive. I am the driver of the van and my head,neck, upper shoulders, upper/mid/lower back hurts. It started hurting because of abrupt jerking of my head and neck caused by the van when I shifted the gear from "r" to "d". This would also happen to my 2 small children (now 4 and 6 years of age) while they sit in the back. The head of the passengers in the van would also jerk and lunge forward or backwards. I have almost hit pedestrians on 3-4 different occasions that decided to walk really close to the front of my van in the parking lot while I moved the shifter from "r" to "d" I have taken the van into dealer 2 times already and called them every year to check if there is a recall. The dealership only did an electronic reset. I am really frustrated and fed up so today, oct 25, 2016, I called and scheduled another appt with the dealer because this issue is getting out of hand. I also checked and currently, there is no recall on this matter.

Filed May 9, 2016 · 77,000 miles · CA

Takata recall.I bought a vw routan in march of this year with 77,000 miles on it. The first week I had it I went out to start it and it would not turn over. I tried it again and it started. Next day it did the same thing. Now its gotten so bad it takes 20 trys before it starts. Now my trans. Is jerking when I put it n gear.im taking it in tomorrow so I will let you know what happens.

Filed Apr 30, 2012 · Engine, Locks · 2,000 miles · IA

Tl* the contact owns a 2011 volkswagen routan. The contact stated that the vehicle emitted a squeaking noise when stopping. The vehicle also jerked intermittently. In addition, the front passenger door opened on its own and would not lock automatically. The vehicle was taken to the dealer several times for the failures. The dealer performed a diagnostic test and was unable to diagnose the failure. The dealer stated that the vehicle was performing to specifications. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 2,000 and the current mileage was 7,465.