2011 Volkswagen Routan: engine stalls while driving

Filed Oct 8, 2020 · Engine · 110,000 miles · GA

Tl* the contact owns a 2011 volkswagen routan. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle loss power steering and brakes during the failure. The contact stated that the fuel pump relay failed. The contact stated that the relay continued to run after the vehicle stalled and drained the battery. The failure recurred numerous times. The contact called volkswagen of marietta (1860 cobb pkwy se, marietta, ga 30060) and informed the dealer of the failure. The contact called three other unknown dealers but was not provided any assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

Filed Nov 19, 2019 · Electrical, Fuel system · TX

Tl* the contact owns a 2011 volkswagen routan. While the contact's son was attempting to pull the vehicle into the driveway, it suddenly stalled. The vehicle was towed to a certified mechanic who diagnosed that there was an electrical shortage on the fuel pump. The vehicle was repaired. While driving approximately 35 MPH and approaching a stop, the vehicle stalled and failed to accelerate. The vehicle was taken back to the certified mechanic who diagnosed the same failure. The vehicle was currently being repaired. The manufacturer and dealer were not contacted. The failure mileage was unknown.

Filed Nov 13, 2019 · Brakes, Engine · 98,000 miles · PA

We purchased this vehicle used in august 2018. The first long distance trip the transmission quit working on pa I-76. My family could have been killed as the van shifted eradically, stalled while in motion, and stopped shifting all together. We took the vehicle back to where we purchased it. They sent it to the transmission place that originally did the transmission work. They replaced a defective part. Ever since the repair the van shifts hard and at odd times. Three weeks ago it began leaking transmission fluid and began to shift erratically again. No indicator lights illuminated. We had it towed to the transmission shop again they said it was our breaks, we had it towed to our mechanic, it's not the breaks. It is again at the transmission shop. This has cost us time, money and our safety. What will it take for vw to issue a recall on this van- who has to die for anything to be resolved.

Filed Oct 21, 2019 · Electrical, Engine · 147,000 miles · MD

Tl* the contact owns a 2011 volkswagen routan. While driving 65 MPH, the vehicle lost power, decelerated to 25 MPH, and stalled. The failure occurred without warning. The contact was able to restart the vehicle after approximately thirty minutes. Additionally, the contact stated that the vehicle experienced intermittent starting failure. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. A local dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 147,000. *dt*jb

Filed Apr 22, 2019 · Electrical · 100,000 miles · CA

Tl* the contact owns a 2011 volkswagen routan. While driving various speeds the vehicle stalled. There were no warning indicators illuminated. The vehicle was taken to ventura volkswagen (3270 perkin ave, ventura, ca 93003, (833) 214-7714) where it was diagnosed that the fuse box and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not covered under a warranty; therefore, no assistance was provided. The failure mileage was 100,000.

Filed Mar 4, 2019 · Fuel system · 30,000 miles · IL

Tl* the contact owns a 2011 volkswagen routan. While driving at an unknown speed, the vehicle stalled in the middle of the street. The contact could not guide the vehicle to the side of the road and had to activate the hazard lights. The contact was able to restart the vehicle and drive home after waiting fifteen minutes. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay failed. The contact spoke with an unknown volkswagen dealer and was informed that there were no recalls for the failure and this model vehicle was currently made from chrysler. The contact was waiting to hear back from the independent mechanic. The manufacturer had not been contacted. The failure mileage was 30,000.

Filed Feb 9, 2019 · Electrical · 105,000 miles · WI

The ignition turns off while driving on the highway. I had to coast to a stop in traffic to restart the car. It has happened multiple times. All items removed from the fob and the problem still exists.

Filed Dec 14, 2018 · Electrical · 84,000 miles · OH

Tl* the contact owns a 2011 volkswagen routan. The contact stated that the vehicle failed to start and the instrument panel indicators illuminated. Also, while driving uphill, the vehicle stalled and was able to restart. The vehicle was towed to brunswick volkswagen (1420 industrial pkwy s, brunswick, oh 44212, (855) 646-8229) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 84,000. *dt the consumer stated the tipm was replaced in december but the vehicle shut off once again.

Filed Oct 16, 2018 · Electrical · 80,000 miles · MD

Tipm to be replaced. Vehicle would time to time stall, completely stop while driving it. After a while the vehicle would not even start. One would first think of a battery issue, a fuel pump or a crank sensor whereas the issue is actually the tipm.

Filed Aug 21, 2018 · Engine · 70,000 miles · IA

Tl* the contact owns a 2011 volkswagen routan. While driving 10 MPH, the vehicle stalled and completely shut off. All the instrument panel indicators were illuminated. The contact stated that the vehicle would not start; however, the lighting was operational. The vehicle was towed to lithia volkswagen of des moines (5200 merle hay rd, johnston, ia 50131, (515) 446-3579), but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

Filed Jul 3, 2018 · Electrical · 77,000 miles · CA

Tipm has failed again; hard starting, stalling, unsafe. This is the 2nd tipm failure we have had so am familiar with symptoms and resolution; which is to replace entire board or disassemble and identify and replace bad component. Does the federal safety agency really want consumers to do this? Ultimately a failure in design... Needs a recall.

Filed Jan 13, 2018 · Electrical · 43,000 miles · CA

Our van has just over 40k miles on it, and last week it wouldn't start. We jumped it and went out to run errands, but we had to get another jump from a stranger to get home. We charged the battery fully overnight, and it started again for a day, only to have the battery drained again. We bought this car for our growing family (twins on the way!) and I'm reading the horror stories about this year and model stalling while driving on the freeway. This is clearly related to the tipm module that everyone else is having to replace, and this is a safety issue for our family so we are having to fork out $1,200+ to get it repaired when chrysler has a major recall related to this specific issue (it's a chysler part). This should be recalled for 2011 volkswagen routans as well...volkswagen needs to take responsibility as this is a known, widespread issue.