2011 Volkswagen Routan: won't start

Filed Nov 29, 2020 · Electrical, Engine · NC

The vehicle was in a parking lot and would not start after repeated tries. It would start as normal and immediately shut off. Had to take it to the dealership who advised the tipm is faulty. Faulty tipms in these vehicle with 55k-70k mileage seems to be a very common problem. There are many shops who will rebuilt these tipms as its a very known issue. This is also a serious problem as it would shut off the vehicle and how start, leaving passengers stranded

Filed Oct 17, 2020 · Electrical · NC

This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall the federal safety agency 14v‑530. I'm asking that it also be recalled for the 2011 vw routan since it's very dangerous that my car could stop at any moment. Vehicle will shut off when driving and will not start on many occasions.

Filed Aug 8, 2020 · Driver assistance, Electrical · 71,000 miles · FL

This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall the federal safety agency 14v‑530. I'm asking that it also be recalled for the 2011 vw routan since it's very dangerous that my car could stop at any moment. I recently purchased my van from a used car dealer in new jersey who neglected to even inform me that this was a known issue even though I informed them that I'd be driving the car cross country. When I was in georgia the car started cranking, but wouldn't start and it has had this same intermittent issue since I arrived in fl. It took a while for us to figure out what was even wrong with it because when the auto shop ran a diagnostic, no codes were returned. However, when they finally got the issue to occur again, they found that tapping on the fuel relay module in the tipm would allow the car to start. They advised to take it to chrysler because it's actually a chrysler van under the hood. When I called chrysler, they turned me away because the VIN is for a vw. When I called vw, they said no recall existed for this van even though it's the same issue. So, I'm asking that a recall also be done on 2011 vw routan's since they are experiencing the exact same dangerous issue called out in the chrysler recall. Lastly, I experienced this issue both while the car was stationary and while it was on the highway.

Filed Jun 14, 2020 · Electrical · 140,000 miles · AL

My 2011 ve toutan minivan will randomly cut off while I'm driving down the road. There are times when it will not start at all. Vw routans are known for having ignition and tipm issues but vw will not take responsibility and fix the issues.

Filed Jan 6, 2020 · Electrical · 80,000 miles · NY

Stationary-will not start. The van will randomly not start. The lights come on but the engine doesn't start. We've had several parts replaced when vw guesses what it could be, and still have the problem. I've been stranded many times, had the car towed, and then volkswagen cannot find a problem to fix because there is no code. We had the entire tipm module replaced and still have issues with random nonstarts. We took it to 2 volkswagen dealers who cannot locate a problem, just guessing. We had our own mechanic replace some corroded wires, and still not fixed. Extremely frustrating. We have four children and to be stranded several times, needing a tow, is awful. Volkswagen is not helpful. We have taken videos of the nonstarts just to prove that this happens. The tow truck driver also tried to start the van. It may start again after trying five minutes later, or it may need to sit overnight. Winter, summer, hot and cold, it still happens. I've developed severe stress over this and we owe too much to just trade it in. I do not drive it unless I have to due to being scared it may not start. Please recall this VIN. It is a lemon!

Filed Aug 21, 2018 · Engine · 70,000 miles · IA

Tl* the contact owns a 2011 volkswagen routan. While driving 10 MPH, the vehicle stalled and completely shut off. All the instrument panel indicators were illuminated. The contact stated that the vehicle would not start; however, the lighting was operational. The vehicle was towed to lithia volkswagen of des moines (5200 merle hay rd, johnston, ia 50131, (515) 446-3579), but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

Filed Jul 28, 2018 · Driver assistance · 5 miles · FL

After the car is parked back lift gate opens suddenly, also automatic side doors suddenly opens. Lots of occasions the vehicle won't start. At one time my wife was driving and suddenly it just stops in the middle of the road and could not start. No sign of empty gas or engine lights warnings. After the being taken to the shop diagnose is sensors not working and lots of time sensors were replaced but the hard start keeps on doing it to this date. Sometime it starts sometimes it does not.

Filed Mar 1, 2018 · Electrical · VA

Issues with totally integrated power module (tipm), the van will not start. Replaced the car battery as the vw dealer instructed me (initially they said I had a defective battery - less than 1 year old - I disagreed but since the battery had 3-yr free replacement I had it replaced) and within a week, started having the same issue and it drained the brand new battery. I found out that this tipm is not covered by the warranty and even if you pay for the repair there is no guaranteed it will not happen again. The charge is $1,500.

Filed Jan 13, 2018 · Electrical · 43,000 miles · CA

Our van has just over 40k miles on it, and last week it wouldn't start. We jumped it and went out to run errands, but we had to get another jump from a stranger to get home. We charged the battery fully overnight, and it started again for a day, only to have the battery drained again. We bought this car for our growing family (twins on the way!) and I'm reading the horror stories about this year and model stalling while driving on the freeway. This is clearly related to the tipm module that everyone else is having to replace, and this is a safety issue for our family so we are having to fork out $1,200+ to get it repaired when chrysler has a major recall related to this specific issue (it's a chysler part). This should be recalled for 2011 volkswagen routans as well...volkswagen needs to take responsibility as this is a known, widespread issue.

Filed Nov 2, 2017 · Electrical, Engine · 103,000 miles · SC · crash · 4 injuries

My children and I were stationary at a light when the van started sputtering. When the light turned green I accelerated. Within 5 minutes the van cut off. I have a full tank of gas. This now happens often and I never know where or when it will cut off. Most days it will not start. I have had a vw mechanic take a look and they advised its the fuel pump relay same that was recalled on the dodge and jeep vehicles. Because this is the same one but in vw body

Filed Oct 9, 2017 · Electrical · 100,000 miles · OH

Van occasionally does not start. Have to let it sit and attempt over and over. Seems to be getting worse, but all major components that help the vehicle start are fine, I believe has something to do with the electrical system. Worried it's going to leave my wife and kids stranded somewhere. Feeling upsafe. Heard there has been some recalls for the chrysler version of this van, why not vw?

Filed Sep 20, 2017 · Acceleration, Electrical · 59,000 miles · NC

No acceleration up hills. Car cranked but didn't turn over engine, randomly. Almost stalled out on the highway during storm by using headlights, wipers, A/C all at once. I had to turn off headlights, wipers and A/C (that kept windshield from fogging) in order to keep from stalling out on the highway with three kids in the car. While driving in neighborhoods (5 MPH-25 MPH) the car would sputter and jerk forward. I was told the cars trouble could be just water in the gas and so we poured a solution that would clean the gas tank of impurities, if only it was that simple. While driving on the highway using cruise control, the cruise suddenly stopped working, cruise light stayed on but the car just physically slowed down. Our family is scared to get into our vehicle for safety reasons and right now it's our only means of transportation. The tire sensor also has been on constantly and fixed 3 times only to light up 20 minutes later after leaving the vw service department. The sliding passenger door window is having electrical problems and we only used it 5 times from 2011-2017. We paid to have the fuel pump and the tipm sensor replaced last week which cost us approx. $1800 and replaced front brake pads and rotors because our rotors had gouges in them. We replaced a car battery in 2016, while we were on vacation, the car would start and it locked the key in the ignition and wouldn't give it back.