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Volkswagen Routan won't start problems

91 of the 784 owner complaints about the Volkswagen Routan describe won't start, most of them for the 2011 model year.

owner complaints
91
worst model year
2011
typical repair cost reported
$1,200
typical mileage
77,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed Jan 29, 2025 · Electrical · PA

On 01/24/25 around 9pm I was leaving a friend house headed home. I took the i76 route home because it's faster. As I'm getting off on my exit, coming up on the first stop sign I start pressing down on the break pedal and all of a sudden the car engine shuts off and comes to a sudden seizure like halt. I put on my hazards lights instantly, put the car in park and proceeded to to start the car again. After like 10 failed start attempts. I decided to give it a rest and that's when I realized that there key would not come out the ignition, I had to turn the ignition back and forth twice before it was released. After that I waited about 25 minutes, and have it another shot but this time I stepped on the gas while attempting to start the car and it came back on. I went home parked and since that day the car won't turn over but everything still comes on. There are no codes, showing, no damage to the car at all it's still pretty much new. Vw says there nothing they can do because my vin is not on the recall list but I'm literally experiencing the same mechanical issued that are listed on the recall for my exact model. Can someone please offer me a solution that doesn't involve me paying for an issue that is listed on recall for free repair!!!!!

Filed Jan 3, 2021 · Electrical · IN

I have volkswagen routan 2010 the car won't start I leave the car for 2 days and now I went to start the car the car don't want to start no crank no power I have to start the car with the jumper cables I have replaced the starter and I test the battery and I test the alternator which are all working fine I don't know what could be the problem I start the car again today and don't want to start now I'm going to change the battery and see what's happen. I am already tired of this car I recently bought it everything is fine with the car but won't start don't do me any good I don't know why I bought this kind of van many people was telling me don't buy volkswagen go with honda odyssey or toyota sienna with the volkswagen is my worst experience.never again.

Filed Nov 29, 2020 · Electrical, Engine · NC

The vehicle was in a parking lot and would not start after repeated tries. It would start as normal and immediately shut off. Had to take it to the dealership who advised the tipm is faulty. Faulty tipms in these vehicle with 55k-70k mileage seems to be a very common problem. There are many shops who will rebuilt these tipms as its a very known issue. This is also a serious problem as it would shut off the vehicle and how start, leaving passengers stranded

Filed Oct 22, 2020 · 125,000 miles · GA

My car stopped working. The lights would come on but the car wouldn't start. We test the battery and aultinator, fuse and starter. We could not find the problem. We researched and found that there is a recall on the van for the problem. I called the volkswagen company and gave them my VIN number and they had a dealership to handle the problem. After a few days they called me and stated that there is a $600.00 charge for the problem to be fix. I told that it was a recall on the van but he stated that my VIN number doesn't match. There is a recall on the volkswagen routan 2010 from october 2019 to june 2020. Mine is manufactured in april 2020 with the same ignition problem.

Filed Oct 17, 2020 · Electrical · NC

This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall the federal safety agency 14v‑530. I'm asking that it also be recalled for the 2011 vw routan since it's very dangerous that my car could stop at any moment. Vehicle will shut off when driving and will not start on many occasions.

Filed Sep 11, 2020 · Brakes, Electrical · 132,000 miles · IN

I was driving home from work approx. 30-35 miles per hour and my van died. I lost power steering and brakes. Luckily I wasn't seriously injured. There was no warning. No service engine light. Within a span of less than 2 years ive already replaced the fuel pump, the battery, and the alternator is still new and under warranty. The ignition/power windows fuse constantly needs adjusting so I can roll my window up or down. All the dash lights come on randomly as well. Sometimes the windshield wipers would come on. Never had a vehicle die on me while driving due to manufacturers issues. After reading other consumer complaints about the same issues im very confident its the tipm. Some complain that this costs people $1 000s on a chance that you can get a couple more years out of it. The van wants to turn over and continues cranking when key fob is in ignition but doesn't turn over. I cannot get it to start at all.

Filed Aug 8, 2020 · Driver assistance, Electrical · 71,000 miles · FL

This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall the federal safety agency 14v‑530. I'm asking that it also be recalled for the 2011 vw routan since it's very dangerous that my car could stop at any moment. I recently purchased my van from a used car dealer in new jersey who neglected to even inform me that this was a known issue even though I informed them that I'd be driving the car cross country. When I was in georgia the car started cranking, but wouldn't start and it has had this same intermittent issue since I arrived in fl. It took a while for us to figure out what was even wrong with it because when the auto shop ran a diagnostic, no codes were returned. However, when they finally got the issue to occur again, they found that tapping on the fuel relay module in the tipm would allow the car to start. They advised to take it to chrysler because it's actually a chrysler van under the hood. When I called chrysler, they turned me away because the VIN is for a vw. When I called vw, they said no recall existed for this van even though it's the same issue. So, I'm asking that a recall also be done on 2011 vw routan's since they are experiencing the exact same dangerous issue called out in the chrysler recall. Lastly, I experienced this issue both while the car was stationary and while it was on the highway.

Filed Jun 14, 2020 · Electrical · 140,000 miles · AL

My 2011 ve toutan minivan will randomly cut off while I'm driving down the road. There are times when it will not start at all. Vw routans are known for having ignition and tipm issues but vw will not take responsibility and fix the issues.

Filed Feb 25, 2020 · NY

The car starts when it wants to. It could be fine then go out to start it and it does not turn over. Battery has been replaced, starter replaced twice nobody can figure out what is going on. I see this is very common in the reviews. Has happened multiple times

Filed Feb 10, 2020 · Electrical · 109,000 miles · OH

Every once in a while the car does not start, everything works including the windows, lights but engine does not start. I have had battery, alternator, and starter replaced, and it is still doing it. Hard for repair shop to diagnose because it doesn't do it when it's there. Most of the time it finally starts after about 8 to ten times of periodically turning the key. The vehicle is stationary when this happens.

Related recalls

No recalls on record for this model year.

Questions about the Volkswagen Routan won't start

Which Volkswagen Routan years have won't start problems?

The model years with the most reports are 2011 (39 complaints), 2010 (26 complaints) and 2009 (20 complaints).

How much does it cost to fix won't start on the Volkswagen Routan?

Owners who mentioned a price put the repair at about $1,200 (median of 19 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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