Volkswagen Routan fuel pump problems

Filed Sep 8, 2022 · Electrical, Fuel system · NC

Car has issues starting as if fuel pump isnt coming on... also vehicle shut down in middle of driving down highway would not restart

Filed Mar 20, 2022 · Brakes, Engine · VA

While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for VW) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this VW model. These vans are being financed and bought by families, and like us driven daily with children in them. The issue is widespread, very well known, but as in our case, not disclosed by dealerships as no official action has ever been taken, and no official record exists. We have learned all about it through trial and error, and are having to pay for possibly fatal errors committed on the part of the manufacturer - who, to state again, has in fact already recalled the vehicles due to it being such a wide spread and dangerous issue with a primarily family vehicle. Again, for clarity, the VW Routan is no longer in production, but when it was it was manufactured by Chrysler for VW, and is part for part a Dodge Grand Caravan/Chrysler Town and Country. Why is this critical recall in existence for only a portion of the vehicles? This has become a major issue as we have to continue reducing this van until we can sell or trade it.

Filed Jul 21, 2021 · Electrical · FL

The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the TIPM module needs to be replaced. I then started researching this problem with this vehicle only to find multiple forums full of people having the same exact issue or worse! As in, their car stalls on the highway randomly while driving!! Someone could die! This module fails and in my case causes the fuel pump to continue running even when the car is off which completely drains the battery overnight! Chrysler (same manufacturer of this TIPM) already lost a class action lawsuit and recalled this TIPM but the Volkswagens affected by this same issue were not included leaving those of us now experiencing the same problem in a scary position because we can’t afford to get this fixed as it is very expensive let alone get a new car! It baffles me how well known it is that this part is the same part that’s been recalled but it doesn’t apply to this vehicle. On top of that, I called 3 Chrysler dealerships to explain the problem and was told they don’t work on this vehicle! This is unacceptable! I don’t know how the federal safety agency has not done something about this! It seems several class action lawsuits need to filed! Hopefully before someone loses their life!

Filed Nov 30, 2020 · PA

Intermittent starting - from what I understand this vehicle is basically a chrysler town & country. Chyrsler issued a recall on the faulty tmpi fuel pump relay but vw refuses. Is this allowed??? It is the same vehicle. It is not fair that I have to pay to fix a part that is known to be faulty from the start.

Filed Oct 17, 2020 · Electrical · NC

This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall the federal safety agency 14v‑530. I'm asking that it also be recalled for the 2011 vw routan since it's very dangerous that my car could stop at any moment. Vehicle will shut off when driving and will not start on many occasions.

Filed Oct 8, 2020 · Engine · 110,000 miles · GA

Tl* the contact owns a 2011 volkswagen routan. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle loss power steering and brakes during the failure. The contact stated that the fuel pump relay failed. The contact stated that the relay continued to run after the vehicle stalled and drained the battery. The failure recurred numerous times. The contact called volkswagen of marietta (1860 cobb pkwy se, marietta, ga 30060) and informed the dealer of the failure. The contact called three other unknown dealers but was not provided any assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

Filed Sep 11, 2020 · Brakes, Electrical · 132,000 miles · IN

I was driving home from work approx. 30-35 miles per hour and my van died. I lost power steering and brakes. Luckily I wasn't seriously injured. There was no warning. No service engine light. Within a span of less than 2 years ive already replaced the fuel pump, the battery, and the alternator is still new and under warranty. The ignition/power windows fuse constantly needs adjusting so I can roll my window up or down. All the dash lights come on randomly as well. Sometimes the windshield wipers would come on. Never had a vehicle die on me while driving due to manufacturers issues. After reading other consumer complaints about the same issues im very confident its the tipm. Some complain that this costs people $1 000s on a chance that you can get a couple more years out of it. The van wants to turn over and continues cranking when key fob is in ignition but doesn't turn over. I cannot get it to start at all.

Filed Aug 8, 2020 · Driver assistance, Electrical · 71,000 miles · FL

This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall the federal safety agency 14v‑530. I'm asking that it also be recalled for the 2011 vw routan since it's very dangerous that my car could stop at any moment. I recently purchased my van from a used car dealer in new jersey who neglected to even inform me that this was a known issue even though I informed them that I'd be driving the car cross country. When I was in georgia the car started cranking, but wouldn't start and it has had this same intermittent issue since I arrived in fl. It took a while for us to figure out what was even wrong with it because when the auto shop ran a diagnostic, no codes were returned. However, when they finally got the issue to occur again, they found that tapping on the fuel relay module in the tipm would allow the car to start. They advised to take it to chrysler because it's actually a chrysler van under the hood. When I called chrysler, they turned me away because the VIN is for a vw. When I called vw, they said no recall existed for this van even though it's the same issue. So, I'm asking that a recall also be done on 2011 vw routan's since they are experiencing the exact same dangerous issue called out in the chrysler recall. Lastly, I experienced this issue both while the car was stationary and while it was on the highway.

Filed Jul 19, 2020 · Electrical, Fuel system · 200,000 miles · WV

Hard start caused by fuel pump not engaging. Engine shutdown at stoplights. Issue with fuel pump relay. Fuel pump relay is fully integrated and is costly to replace. Volkswagen does not support the vehicle and chrylstler who made the vehicle does not have the firmware to correct the issue.

Filed Jan 2, 2020 · Electrical, Engine · 90,000 miles · FL

Tl* the contact owns a 2011 volkswagen routan. The contact stated that the vehicle experienced difficulty starting consistently and would sputter. The contact had the fuel pump replaced by an independent mechanic, but the failure recurred. The contact took the vehicle back to the mechanic and they recommended that the tipm relay also needed to be replaced. The contact researched the failure and found that the manufacturer issued a recall; however, the VIN was not included. Capital volkswagen (3963 w tennessee st, tallahassee, fl 32304, (850) 692-5609) stated there were no recalls. The contact planned to have the vehicle repaired by an independent mechanic. The manufacturer was not contacted. The failure mileage was 90,000.