2012 Volkswagen Routan: fuel pump failure

Filed Jul 21, 2021 · Electrical · FL

The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the TIPM module needs to be replaced. I then started researching this problem with this vehicle only to find multiple forums full of people having the same exact issue or worse! As in, their car stalls on the highway randomly while driving!! Someone could die! This module fails and in my case causes the fuel pump to continue running even when the car is off which completely drains the battery overnight! Chrysler (same manufacturer of this TIPM) already lost a class action lawsuit and recalled this TIPM but the Volkswagens affected by this same issue were not included leaving those of us now experiencing the same problem in a scary position because we can’t afford to get this fixed as it is very expensive let alone get a new car! It baffles me how well known it is that this part is the same part that’s been recalled but it doesn’t apply to this vehicle. On top of that, I called 3 Chrysler dealerships to explain the problem and was told they don’t work on this vehicle! This is unacceptable! I don’t know how the federal safety agency has not done something about this! It seems several class action lawsuits need to filed! Hopefully before someone loses their life!

Filed Nov 2, 2019 · Fuel system · GA

My car will crank but not start. After several tries if you use the key fob you can get it to start. I have the car looked at by two technicians who advised that my vehicle was made by chrysler even though it's a volkswagen and that this is a known problem with chrysler dodge vans from 2011 and 2012 the problem they tell me is with the fuel pump relay that will need to be installed

Filed Oct 8, 2019 · Electrical · 77,000 miles · WA

My wife was driving with 2 children on the highway at 70 MPH while the engine dies due to the fuel pump stopping to work due to a tipm fuel pump relay failure. Chrysler and dodge did the right thing, step up vw.

Filed Dec 4, 2018 · Electrical · 75,000 miles · CT

My car began to lose lights, fuel, speaker capabilities, and starting ability. Once was on the highway, and twice in my driveway. Aaa came and replaced the battery after jumping the original battery was not effective, which did nothing. It was towed to the volkswagen dealership. They were unable to find out what was wrong for 2 days. While waiting to see what the dealership came up with, I did my own research. It turns out that chrysler made the car, and it includes the chrysler body and parts. Chrysler recalled a part called the total power integration module, that controls the fuel system, all electric, starting capabilities, basically any power has to be routed through this part. It can cause cars to stall in high speed operation, among other things. If undiscovered, it can kill your battery, fuel pump, etc, and mechanics will charge you and replace those without knowing what is the true issue. I knew the tpim was the problem. The dealership called me back, and gave me the news that I knew was inevitable. Volkswagen has declined to recall the part in their vehicles, knowing full well that someone could be killed. When I complained, they did not care and told me to complain here. I am now planning to sell my car, because of the irresponsible and negligent attitude of volkswagen toward its customers. It's a shame because I really loved my car until this happened.

Filed Dec 3, 2018 · Electrical, Fuel system · 116,063 miles · FL

I was in a parking lot van would not start. It would turn over an crank again and again when attempting to start, but the engine would not run. Tow truck driver was able to start it by removing push start and using key fob, but had trouble getting it started again unloading at vw dealership. The vw dealer fist said it was the fuel pump, then said that the fuel pump relay in the tipm was bad and was burning out the fuel pump. The fuel pump relay is integrated into the tipm and can't be replaced without replacing tipm. The tipm not covered under warranty. Currently waiting on vw dealer to find dodge/chrysler fuel relay bypass cable kit that fit my VIN. In the meantime, the vw dealer has installed a temporary jumper to power the fuel pump while the vehicle is turned on. I feel fortunate that relay/fuel pump failure did not occur while driving, but I feel that vw should have know about this issue and been proactive to resolve it given that dodge has already had recalls on the tipm that is used in the routan. I'm also concerned about the safety of the temporary fix the vw dealer has implemented to keep the vehicle drive-able while search for the right recall kit from dodge. If that can't find the kit, then I will have to live with a potentially unsafe workaround or pay $1000+ to replace the tipm, which clearly had a manufacturing defect that could have potentially caused the vehicle to stop running while driving on the road.

Filed Dec 5, 2017 · Electrical, Fuel system · LA

I file a complaint a fews months ago about have troubles starting my van or battery drainage. Took it to the dealership in shreveport, la. The had to replace the module (tipm)fuel pump.this cost my family 1700! This is a serve safty problem for many families. This should be a recall for all vw and chrysler vehicles. The vw dealership said this wasnt the first routan they had to fix with same isssue. This should be an issue vw should cover. Complaint #11061088