2012 Volkswagen Routan: check engine light

Filed Feb 14, 2022 · Transmission · CA

On Thursday January 6, 2022, I took my car Volkswagen Routan 2012 to the service center because the check engine light went on and the engine revving. The service center took a week for diagnostic it, then they informed me on January 13, after charging me $180 that it needs a new transmission because it stuck in limp mode (see attached report). I asked the customer service to contact Volkswagen representative because this problem seems to be a manufacture problem, especially the car run less than 85000 miles and all maintenance service done on time with Volkswagen dealership. This mileages are considered very low to have a transmission problem with well maintained car. They took another three weeks to report me by phone that Volkswagen refused completely to take care or to share responsibility for this problem and they rejected my claim. Because the claim runs by the dealership “service center” on behalf of me, I asked their customer service representative to email me what is Volkswagen final decision and why? Three days later, the customer service told me by phone “it’s confidential” and they can not email me.

Filed Nov 2, 2021 · Airbags, Brakes · IL

The ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which then depowers various key safety systems including, but not limited to, air bags, power steering, and power braking. This has happened to me several times including while driving on the interstate and in traffic. I was able to pull over but it is very difficult when power steering and power breaking goes out. I had children in the vehicle several times when this has happened. Per Volkswagon website, I removed all keychains or anything that would cause the key fob to be weighed down. When I contacted them, they said my van is not under recall even though it is the same exact issue previous models had been recalled for. The only symptom prior was the check engine light was on.

Filed Sep 21, 2020 · Electrical, Engine · 175,000 miles · OH

Vehicle has experienced stalling, engine shutdown, and difficulty starting multiple times. Engine has now stalled more frequently at both low speeds and while driving on highway. Each time, RPM's have gone to zero and it's completely lost power to steering. I've had try and coast/navigate safely to side of road, berm, etc., stop, and restart the van. At times the dash lights will flash, other times there is no indication that a failure had occurred, just no power/rpms. No check engine light remains, no codes displayed, nothing. The local volkswagen dealer will not even address the issue as they deem it a "chrysler problem". We now take it to an independent mechanic and replaced the crankshaft & camshaft position sensors, key fobs, battery, and have done all preventative maintenance. The problem still remains. There are similar complaints (vw, chrysler, & dodge) for this exact engine & symptoms that may be related to the tipm, the main control module. This is a very serious safety issue as it random and causes a complete shutdown of vehicle while in motion and loss of operator control.

Filed Jun 2, 2019 · Engine · CA

The car will just shut down while driving. No warning, no lights, no check engine, no power steering or power breaks (I have to put all I got into trying to steer the car to just pull over!). I have to bring the car to a complete stop and restart it. It has happened about 3 times. Took it to 3 garages and they could not figure out the problem because the car never gave any computer codes when it would shut down. There are similar complaints and I'm wonder how vw knows of this issue and has failed to inform the owners of these vehicles. If my van shuts off on the freeway, this could be very serious!

Filed Apr 29, 2019 · Acceleration, Engine · 93,500 miles · OH

Driving at low speed van raced forward then stopped almost hit another vehicle. Now won't run and check engine light on. I was in a parking lot of a target when happened

Filed Jan 31, 2019 · Electrical, Engine · 95,000 miles · CA

I've been experiencing major safety problems with my 2012 vw routan lately. On several occasions, while driving, my van has completely shut down. The dashboard, engine, power steering, everything completely turns off and I am unable to do anything until the vehicle comes to a complete stop and I start the engine again. The first time it shut down, I was driving in the city driving at 35 MPH. Out of no where, the engine shut down, simultaneously the dashboard turned off and I lost all control of my vehicle until it came to a complete stop and I was able to turn it back on. But the last time this happened, I was on the freeway, driving in the rain, at 60 miles/hr. The scariest part is not having control of the wheel and have the ability to safely pull over to the shoulder before restarting the engine again. The mechanic I contacted was not been able to figure out what the problem is. The check engine light does not turn on, I don't get any type of warning and no "codes" come up. I am terrified of driving my van anymore. I have two small children and do not feel safe driving it. I did some research online and have found a recall for the exact problem, but for older models (up to 2011). I have reached out to the local vw dealer and have been told they cannot honor the recall for the 2012 models. I don't understand, why the dealer refuses to fix the problem under the 2011 vw routan reacall if it is for the exact same safety defect. How many people have to get hurt or worse before the issue gets addressed?

Filed Jan 15, 2019 · Electrical · 109,000 miles · MO

Tl* the contact owns a 2012 volkswagen routan. The contact stated that the vehicle cranked, but failed to start and the check engine indicator illuminated. The vehicle was taken to volkswagen lee's summit (2225 ne independence ave, lee's summit, mo 64064, (816) 600-4224) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 109,000.

Filed Nov 13, 2017 · Fuel system · PA

Have had the coils replaced and the spark plugs and other work done and the car still shakes on idling. Very frustrating and this is causing the check engine light to stay on? When is the recall happening, there are tons of issues to other routans!