Around 108000 miles, my 2010 routan automatic transmission started jerking into gears 2, 3, 4. Sometimes it shifts smoothly but more often it's hard enough to jerk all passengers while driving. I have tried eco mode with same results. Driving normal it seems to be worse than when speeding up quickly. 3rd gear is the worst and is hard enough to throw you forward causing you to swerve sometimes. It's the same results in town, on highway, and in stop and go traffic. Now has 129000 miles and getting worse. There are other times it feels like it didn't want to shift up and would over rev before shifting up.
Volkswagen Routan jerking problems
22 of the 784 owner complaints about the Volkswagen Routan describe jerking or lurching, most of them for the 2011 model year.
- owner complaints
- 22
- worst model year
- 2011
- typical mileage
- 65,000
By model year
Often reported together
Stalling 7Won't start 3Grinding brakes 2Wipers 1Transmission failure 1
Trouble codes mentioned
P1790 1P0944 1P0868 1
What owners say
Was driving vehicle in illinois and was pushing the gas but the car would not move. Finally it kind of jolted forward and starting moving but in a jerky kind of way. Brought it for a diagnostic test they said it was a warrant issue take it the the dealer. Did that they said it was not under warrant and I paid 1000 bucks to get it fixed so I thought. Happened again and went back and they said it will not do it so it is fine. Drove to arizona to move here and after a week of being here happened again. Husband drove it to the dealership 3 times, the first time they said they could not fix it. 2nd time said it was a known recall they could not get the code from corporate, 3rd time same excuse. And now trying again and they keep saying they can not get the code from corporate. It is a PCM software recall.
Tl* the contact owns a 2009 volkswagen routan. While driving between 30 to 65 MPH, the vehicle randomly jerked forward and backward as if it were skipping a gear. In addition, the check engine indicator illuminated afterwards several times. The contact spoke with two unknown dealers and then contacted an independent mechanic where it was diagnosed that the underdrive solenoid circuit of the transmission was malfunctioning. After conducting some research, the contact found that the manufacturer placed a chrysler engine and transmission into her volkswagen vehicle. The independent mechanic completed the repairs with another new chrysler transmission solenoid part. While the contact was driving on the highway, the vehicle lost complete acceleration and had to be pulled over to the shoulder of the road. The vehicle was towed back to the independent mechanic, but had not yet been diagnosed or repaired. The manufacturer provided case number: 181899879 and the federal safety agency's phone number to file a complaint. The failure mileage was 115,226. *tt
Faulty transmission: the speed changes while driving for no apparent reason. The car has only 57000 miles mostly on city streets. Jerks are felt while driving.
No acceleration up hills. Car cranked but didn't turn over engine, randomly. Almost stalled out on the highway during storm by using headlights, wipers, A/C all at once. I had to turn off headlights, wipers and A/C (that kept windshield from fogging) in order to keep from stalling out on the highway with three kids in the car. While driving in neighborhoods (5 MPH-25 MPH) the car would sputter and jerk forward. I was told the cars trouble could be just water in the gas and so we poured a solution that would clean the gas tank of impurities, if only it was that simple. While driving on the highway using cruise control, the cruise suddenly stopped working, cruise light stayed on but the car just physically slowed down. Our family is scared to get into our vehicle for safety reasons and right now it's our only means of transportation. The tire sensor also has been on constantly and fixed 3 times only to light up 20 minutes later after leaving the vw service department. The sliding passenger door window is having electrical problems and we only used it 5 times from 2011-2017. We paid to have the fuel pump and the tipm sensor replaced last week which cost us approx. $1800 and replaced front brake pads and rotors because our rotors had gouges in them. We replaced a car battery in 2016, while we were on vacation, the car would start and it locked the key in the ignition and wouldn't give it back.
Automatic transmission change of gears jerks the vehicle during 1-3 gears. In eco mode same jerking of transmission. Vw states it is a town and country problem that a chrysler dealership must re-code the transmission.
Tl* the contact owns a 2011 volkswagen routan. The contact stated that while driving at various speeds, the vehicle would suddenly begin to jerk and decelerate before stalling. The failure had occurred on multiple occasions. The vehicle was taken to gene langan vw located in raspberry, connecticut who diagnosed that the power control module was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 77,700.
Driver air bag has failed twice resulting in high dollar repairs. Brakes go bad extremely fast. Already replaced 2 full sets of brakes and rotors in 2 years; less than 10,000 miles on each set. Vehicle violently jerks when in reverse on a hill. Abnormal amount of popping in steering. Dealer unable to pinpoint problem with jerking or popping.
Tl* the contact owns a 2013 volkswagen routan. While driving unknown speeds, the vehicle shook, jerked, and misfired while the accelerator pedal was applied. The vehicle was taken to a local dealer (hawk volkswagen located at 2861 w jefferson st joliet, il 60435 815‑741‑1100) where it was diagnosed that the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was 74,000.
Ignition switch recall. While I am driving my car I have experienced a sudden jerking in the car feeling as if my vehicle is trying to stall out. My car will suddenly shut off completely while I am driving or it just won't start at all. I have to use jumper cables to get it started again and it takes several minutes before it actually starts up. I also experienced not being able to remove the key from the ignition when the car has stopped suddenly or when I try to start it up and it won't. Also when I push the button to close and open the back passenger doors, one of them will half close then open back up half way then stop and close have way again all on its own.
Related recalls
No recalls on record for this model year.
Questions about the Volkswagen Routan jerking
Which Volkswagen Routan years have jerking or lurching problems?
The model years with the most reports are 2011 (8 complaints), 2010 (7 complaints) and 2009 (5 complaints).
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