Volkswagen Routan engine failure problems

Filed Jul 31, 2023 · Electrical · 170,000 miles · ME

The contact owns a 2009 Volkswagen Routan. The contact received notification of the federal safety agency Campaign Number: 15V194000 (Electrical System) however, the parts to do the recall repair were not yet available. The contact stated while attempting to start the vehicle, the engine failed to turn over. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced; however, the dealer confirmed that parts were not available for the recall repair. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 170,000. Parts distribution disconnect.

Filed Oct 26, 2020 · Engine, Transmission · 45,000 miles · TX

Tl* the contact owns a 2012 volkswagen routan. The contact stated that while driving at various speeds, there was a ticking sound coming from the engine. The vehicle was taken to street volkswagen located at 8707 pilgrim dr, amarillo, tx 79119, who diagnosed that the engine fly-wheel was damaged and needed to be replaced. After replacing the fly-wheel, the failure continued. The dealer later replaced the engine head and fly-wheel however, the failure persisted. The vehicle was later taken back to the dealer who diagnosed that the engine was defective and needed to be replaced. The vehicle was no yet repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

Filed Jul 12, 2019 · Electrical · 129,631 miles · MO

Tl* the contact owns a 2009 volkswagen routan. The contact received notification of the federal safety agency campaign number: 15v194000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Volkswagen lee's summit (2225 ne independence ave, lee's summit, mo 64064, (816) 282-0022) was contacted and confirmed that the parts were not available for the recall remedy; however, an appointment was scheduled to have the vehicle diagnosed. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the vehicle seized and all the warning indicators illuminated. After several hours, the vehicle resumed normal operation when it was restarted. The vehicle was taken to an independent mechanic who diagnosed the vehicle and stated that the alternator needed to be replaced. The alternator was replaced for the second time by the independent mechanic. The failure mileage was approximately 129,631. Parts distribution disconnect.

Filed Apr 23, 2019 · Engine · 105,000 miles · TX

Tl* the contact owns a 2010 volkswagen routan. While driving 35-40 MPH on the highway, the vehicle stalled and the engine seized without warning. The contact had to immediately move the vehicle over to the shoulder. All the warning indicators illuminated on the instrument panel. The vehicle was taken to bobby becks volkswagen (893 s stemmons fwy, lewisville, tx 75067, (855) 315-4505) to be diagnosed, but the computer could not read the codes. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 105,000.

Filed Feb 5, 2018 · Brakes, Engine · 130,000 miles · TN

While taking my grandson to school this morning on a very curvy country road the engine died on my 2009 volkswagon routain. Having no brakes and no power steering made it very difficult to control vehicle. I turned on emergency flashers when car finally stoped turned to off position then restarted engine. This is not the first time this has happened to me and my wife. Problem cannot be diagnosed by dealer why can't chrysler fix this serious problem before someone gets injured or killed. I know as well as the federal safety agency that this has happened to many people. Previous recall fix for ignition switch at wv dealer to solve this problem did not work . Its a shame that many people have to injured or killed by a serious known problem like this before companies are forced to fix them.

Filed Nov 14, 2017 · Electrical · 90,900 miles · IL

Tl* the contact owns a 2009 volkswagen routan. While driving between 15-25 MPH, the steering wheel seized and the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to fox valley volkswagen schaumburg (1000 e golf rd, schaumburg, il 60173, (847) 839-8101) where it was repaired per the federal safety agency campaign number: 15v194000 (electrical system). The failure recurred at least 15 times within the past two weeks. The manufacturer was notified of the failure. The approximate failure mileage was 90,900.

Filed Sep 5, 2017 · Engine · 76,000 miles · GA

Tl* the contact owns a 2012 volkswagen routan. While driving approximately 75 MPH, the vehicle shook violently and stalled. The contact did not recall if a warning indicator was illuminated on the instrument panel. The contact coasted the vehicle to the side of the road. An independent mechanic diagnosed that a rod went through the engine and created a hole. As a result, the engine failed and needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was contacted and stated that the vehicle was out of warranty. No assistance was offered. The approximate failure mileage was 76,000.

Filed Nov 11, 2016 · Electrical · 83,000 miles · OH · crash

Intermittent engine failure. 2010 vw routan sel. 4.0 engine. Car turns completely off while driving. No engine codes or check engine light come on. Dealers cannot repair and be says this be is not on the recall for this specific problem. It has happened on the highway and recently just pulling down the street at low speed which caused an accident when all systems failed. The car will start right back up. We make sure there are no key chains on the fob but it makes no difference. Only advise I get from dealers is trade it in as it is a known problem. I cannot in good faith trade it in to another family to get killed in when it shuts down. This van is a death trap for families and is unacceptable vw knows if the issue but won't include it.

Filed Aug 25, 2016 · Engine, Steering · 78,000 miles · NJ

Tl* the contact owns a 2012 volkswagen routan. While driving various speeds, the vehicle stalled and the steering wheel seized without warning. The contact had to depress the brake pedal and turn the starter to restart the vehicle. The vehicle was taken to the dealer where the failure was unable to be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

Filed Jul 20, 2016 · Electrical · 9,500 miles · IL

Engine won't start when brake pedal is depressed while van is parked in driveway, garage, at gas station, at sore parking lot; alarm horn sounds for no reason when van is parked; doors lock when exiting vehicle yet no lock/fob has been pressed locking both elderly parents inside van when temps. Were -5 degrees outside; engine only starts when remote start button on key fob is used, then the alarm horn sounds until van is turned off and restarted. The issue is clearly the t.I.p.m. Module which has been an issue on several chrysler-based products (which this routan is.) vw has run diagnostic codes twice and nothing turns up because the van isn't running to trigger a code. Although I have an extended warranty, they say the t.I.p.m. Is not covered because no codes are triggered. Manufacturer communication no.: tb-15-11-04. The federal safety agency number: 10043276. The date listed below (01/06/2015) is the first instance of engine failure, it has been ongoing as of last week, 7/6/2016.