Volkswagen Tiguan coil spring problems

Filed Oct 20, 2026 · Electrical, Engine · OH

Engine light on at around 50K - dealership said it was just an "issue with the warning lights" don't worry unless it blinks. At 74K I found out the turbo boost was the reason for this and I should have been told when the car was still under warranty. Realized in December of 2020 the car was soaking wet inside. Front and Back carpet was soaked like a sponge. Thought it was from driving in slush - turns out it's the moonroof drains. Repaired by VW dealership - all carpet and padding was ripped out and had to dry and then be reinstalled. Dealership ripped the interior moonroof headline while installing and didn't tell me. Huge fight with insurance - finally got fixed. Was told Cam cover leaking, and needed manifolds cleaned because of direct injection engine. Car has no power anymore. Car towed multiple times for jerking and flashing engine light. 2 engine coils replaced within 6 months. Even with moonroof drains cleaned yearly - car still gets wet inside and visible moisture on dashboard. Both back coil springs broke Aug 2026. Didn't realize until I saw the 2nd one laying in the driveway. $800 to repair those. Known recall issue with 2015 coil springs breaking by VW. But did include 2013 models. Dangerous to drive not knowing they have broken. No light indicator. Engine light always on because of Turbo boost. Now constantly needing coolant. Washer fluid, tire air pressure lights & gas cap light always on even when full of fluid. Broken tether to gas cap. Not even 90K miles and this car is constantly being towed to the shop. ABS brakes slightly jumpy at very low speed. Knocking sound in engine. Constant fear when driving this vehicle

Filed Oct 14, 2026 · Suspension · MA

I am writing because of a premature rear axle coil spring fracture , which could have caused immediate risk of tire puncture and loss of vehicle control. An engine light had come on in our vehicle, and we brought it in to the dealer to find out why. They could not find any reason that the light had come on, and said everything was fine, but that they did find that the rear spring was broken. We are aware that in 2019, Volkswagon had a recall on some of its models, and I believe that there is a design flaw that made this happen in our vehicle. The technician sent us a video of the situation. Unfortunately, the file of this video is too large to attach.

Filed Aug 26, 2026 · Suspension · MA

While I was driving down a flat road this past week, the front left coil spring on my 2018 VW Tiguan S spontaneously broke, causing a large chunk of the coil spring to bounce around in the wheel well of the car and ultimately flying out into oncoming traffic as well as the left front end of my car to dip forward due to the shortening of the leftover coil spring. After going to the repair shop, I learned that this is a very common issue among VW products of these years. I also came to find out that my front control arms bearings are in need of replacement due to loose bushings, which is an already recalled issue on certain 2018 VW Tiguan vehicles, but of course, my vehicle is not listed under the recall. I am extremely upset and disappointed that my vehicle is being affected by all of these known recalled issues, yet when I run my VIN number, my car is never "affected". Suspension issues can be extremely dangerous, and I feel as if the issues that I have been having are known issues; I should have the right to get them repaired under recall rather than having to pay out of pocket once the part ultimately fails, putting me and others at risk for injury.

Filed Jun 22, 2026 · Suspension · GA

I am submitting this complaint regarding a safety defect on my 2019 Volkswagen Tiguan (VIN: [XXX]) consistent with the federal safety agency Safety Recall No. 19V188 (VW Recall Code 42J5) - premature fracture of rear axle coil springs. The vehicle exhibits uneven rear ride height indicative of coil spring fracture. The installed rear coil spring bears a manufacturer production label dated November 2018, which falls within the recalled production period (March 2017 – November 2018) identified in the recall documentation for 2018–2019 Volkswagen Tiguan vehicles. My VIN falls outside the published recall range. However, the recall documentation expressly acknowledges that affected VINs are non-sequential, as the defect originated in specific sub-supplier production batches. Springs from the same defective batch may have been installed in vehicles outside the published range. The failure mode - premature spring fracture due to substandard material or incorrect manufacturing process parameters - is identical to the defect in Recall 19V188, presenting the same safety risk: rear tire damage, loss of vehicle control, and potential crash. I request that the federal safety agency investigate whether Recall 19V188 adequately encompasses all affected vehicles and direct Volkswagen to review sub-supplier batch records to determine whether additional VINs warrant inclusion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 22, 2026 · Suspension · MA

There has been a safety recall for CERTAIN 2019 VW Tiguan's due to improper materials or incorrect process parameters during manufacture of the rear coil springs, which are weaker than intended (Volkswagen's recall number is 42J5). While parked in my driveway on May 17, 2026, my family members heard an exceptionally loud bang from the house and from the street. The coil spring had fractured, and caused damage to the rest of the rear suspension. This was confirmed by my independent mechanic, who has since repaired the problem, despite initial difficulty in getting the necessary parts. They had been told by the dealership that there was an "indefinite backorder" for the coil springs. When I called the dealership back to inquire further, I was informed that there were not many of these parts available, and there are no after-market parts available. A shortage of a non-electronic part is often due to an increased demand, suggesting the problem is more widespread than acknowledged by Volkswagen. I contend that the 42J4 recall should be further investigated, and likely extended to included additional vehicles, particularly those with the exact make, model, and year of manufacture as already covered under the recall, especially since this part is crucial to vechicle safety/handing and is generally expected to "often last the life of the vehicle". Had I been driving on the highway when this occurred, significant property damage, and potential bodily injury could have been a likely result. Reference: (the federal safety agency campaign 19V‑188) for 2018–2019 models due to rear coil springs

Filed Apr 2, 2026 · Suspension · MN

Front coil spring fractured at 84,554 miles. I am the original owner with full dealer-maintained service history. VW issued Safety Recall 42J5 for premature rear coil spring fracture on 2018–2019 Tiguans due to material specification and manufacturing process defects at the spring supplier. The front springs on this vehicle came from the same supply chain and production window. VW dealer in [XXX] noted that spring failures are common in this area on these vehicles. VW Customer CARE declined goodwill assistance. Requesting investigation into expanding Recall 42J5 to include front axle coil springs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 27, 2025 · Airbags, Electrical · AK

Clock spring broken when my wife turned her steering wheel leaving a parking lot. Airbags no longer work, along with anything electronic within steering wheel.

Filed Jan 3, 2024 · Suspension · VT

I am writing a complaint in reference to Safety Code Recall : 42J5 April 10, 2019. I bought my vehicle at Shearer VW in South Burlington VT on June 1, 2019. When I bought my vehicle I wasn't informed of any Recalls. I took my vehicle to Montpelier Volkswagen to get an oil change on Dec. 22, 2023 and was informed that I had a broken rear axle coil spring and bushings that needed to be replaced . I was given an estimate and appointment for Jan. 12, 2024. In talking with my local mechanic to try to get an earlier repair (both him and Montpelier VW tell me that my car is a safety hazard with these problems.) my local mechanic found this safety recall and advised me to see if my vehicle was ever checked for defects. My vehicle year, make and model are listed in this recall. I have talked to VW Customer Care and Shearer VW where I bought my car and neither can answer my questions. Shearer VW did not know such a recall ever existed. My questions are: Where was my vehicle when this recall came out? Was my car on the list for repair because of the problem stated in the recall 42J5? Was my car checked for this safety recall? If it was checked, did parts get replaced or not? I think this was a serious recall and for VW to have no knowledge of this recall really bothers me. How can I get questions answered? My coil spring has broken and it does make me wonder if it had anything to do with a defect in materials or problems in the spring production process? Maybe not but I want answers. I have owned many vehicles and never had coil springs and bushings go like this . I do have 82,00 miles on my car now but other vehicles lasted through 100,000 miles + without any problems with this. I have now spoken to numerous individuals who have had the same kind of issues with their VW's. VW is offering me nothing but a big bill for repairs. And I am driving a very UNSAFE vehicle. Can you please help me get answers ? I think all VW dealerships should know about recall

Filed Sep 28, 2022 · Airbags, Electrical · NC

Unable to complete vehicle inspection . Horn does not work, some electronics malfunction, airbags light is on. Cannot use dashboard related functions i.e. adjust tire pressure settings, gas tank door lock malfunctions, hands free communication malfunction. This is the 2nd time in a year that the clock spring failed. The manufacturer is not being able to provide the parts due to conflict area manufacturing, perhaps its time to relocate manufacturing. It's been 3 1/2 month and still no ETA on parts. Perhaps it's a poorly designed part. Maybe back to the drawing board. I understand the malfunction can set off airbag without a collision.

Filed Sep 10, 2022 · Airbags · MA

The clock spring failed in my steering wheel. There is no active horn or airbag for the drivers side. None of the steering wheel system works. The steering wheel was making a clicking sound for a week and then one night the airbag error light came on and has stayed on. The vehicle was taken to VW they said it is the clockspring that needs to be replaced but they are on back order for months.