The high pressure fuel pump has failed within 40,000 miles and now again at 110,000 miles. It causes the vehicle to randomly turn in drive and while idle. It has had oil consumption issues and oil leak issues that constantly occur. The dealer has replaced the high pressure fuel pump under warranty 40,000 miles and has now detected it needs to be replaced again at 110,000 miles. I paid for oil leak repair which was over 5,000 dollars and now I have another oil leak issues with the oil separator.
Volkswagen Tiguan fuel pump problems
39 of the 2,354 owner complaints about the Volkswagen Tiguan describe fuel pump failure, most of them for the 2012 model year.
- owner complaints
- 39
- worst model year
- 2012
- typical repair cost reported
- $4,500
- typical mileage
- 40,000
By model year
Often reported together
Stalling 14Check engine light 6Loss of power 5Won't start 3Won't shift 2Jerking 2Engine failure 2Overheating 1
What owners say
when was driven i lost power and got the ECU light and check engine light when scan for codes got fuel system and also car went into limp mode and had low fuel reading from live feeding and since have replaced the high pressure fuel pump and live reading are good now it still won’t start and won’t come out of limp mode
The contact owns a 2016 Volkswagen Tiguan. The contact stated that while driving at unknown speeds, the entertainment, cruise control, and TPMS turned on and off without application. The horn was inoperable. The seat belt, air bag, and tire warning lights were illuminated. A tree fell on the vehicle, and the sunroof was leaking. The contact stated that there was an abnormal amount of fuel outside of the vehicle. The contact and her dog were exposed to fuel, and medical attention was provided. The vehicle was taken to an independent mechanic, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed that the spring clock needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, Royal Volkswagen, 3010 Columbiana Rd B, Vestavia Hills, AL 35216, where it was diagnosed that the water pump and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 55,000.
â The contact owns a 2011 Volkswagen Tiguan. The contact stated that while driving at 45 MPH, the engine stalled. After several attempts, the vehicle started however the vehicle drove slowly. The contact was able to pull to the side of the road. The vehicle was towed to the contact's residence and then towed to an independent mechanic where it was diagnosed that the engine failed. The manufacturer was notified of the failure. The contact was informed that the fuel pump was previously repaired. The vehicle was towed back to the residence and was not repaired. The contact mentioned that the horn and the instrument panel failed to function. The failure mileage was unknown. 137,000.
I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.
The car will suddenly shut off while slowing down or coming to a stop. The “start/stop” error message is displayed and the car displays to “manually restart car”. At first this happened only sporadically, but now this is happening while on the highway in traffic or while turning in an intersection. Today it has happened 5 times. Our car only has 10,000 miles and has had problems from the beginning. The fuel pump had to be replaced after sitting at the dealership for a MONTH while they tried to fix and unknown “EPC” error that displayed and completely shut our car off while driving on the highway—not coming to a stop.
The contact owns a 2016 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, an abnormal fuel odor was detected. The vehicle was taken to the dealer where it was diagnosed with a fuel line leak. The dealer informed the contact that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
After I turn the car off, the fuel hose connected to the high pressure fuel pumps doesn't pops off and gasoline leaks all over my engine. This started happens repeatedly now. When I get into my car, it is filled with the smell of the gasoline that is leaking because the hose doesn't stay on the fuel pump. I have to pop open my hood and slide the hose onto the fuel pump before I start driving. I've tried using different brackets to keep the hose tight on the fuel pump, however, the hose keeps on falling off. I'm not sure what else I can do, and I can't imagine how dangerous it is that there are pools of gasoline sitting around my engine.
I bought this cpo vehicle july 2018 with approx. 32,000 miles. Drove perfectly without any maintenance outside of typical oil change, tire swaps, rotations, alignments, etc. Mid-november 2019 I leave home around lunch time, back out of garage and pull up to turn on to the road, the battery light comes on and I can't accelerate the vehicle. Try jumping it, still won't start. Tow it to a local mechanic who works on vw/audis turns out it is a fuel pump module failure. Gets replaced and everything seems to be in order. End of january 2020, try to leave for work, battery and epc light come on. Try to jump the battery,nothing. Get the battery tested and it tested good. Towed it to vw dealership, again, fuel pump module. This tiguan is a cpo but the fuel pump module was not covered under warranty due to maintenance outside of vw dealership. Get the tiguan back, everything seems to again be in order but took extra precautions driving and the locations I drive to due to living in alaska (aka a very remote place) because I did not want to be stranded somewhere without cell service, which occurs frequently. Not even two weeks later, leaving work to go home and as I back out, the vehicle battery light again comes on and I can't move the vehicle. Try jumping the battery, nothing. Towed it to vw dealership yet again (closest vw dealership is approx. 50 miles, so towing becomes pricey third time around) and is currently being fixed for the fuel pump within the fuel tank which is apparently separate from the fuel pump module. I am nearing a potential $2,000 in maintenance (two fuel pumps and labor + potential maintenance and labor for fuel pump in fuel tank if not covered under cpo warranty). This vehicle quickly became unreliable and have had to alter my lifestyle for my own peace of mind/safety driving this vehicle.
Related recalls
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 24AV/2W.
Recall number 14V441000 · Recall details
Questions about the Volkswagen Tiguan fuel pump
Which Volkswagen Tiguan years have fuel pump failure problems?
The model years with the most reports are 2012 (10 complaints), 2011 (8 complaints) and 2013 (5 complaints).
How much does it cost to fix fuel pump failure on the Volkswagen Tiguan?
Owners who mentioned a price put the repair at about $4,500 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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