Previous recall in 2017 regarding fuel filter housing cracks and seals has failed. In 2017 it was approved to allow VW to use cellophane sticky tape to cover the fuel filter crack in plastic housing. It has failed. The car has 43,000 miles, the cabin has strong odor smell. The left rear wheel arch has extremely strong gasoline smell. How was VW able to get approval to fix a serious fuel leak with sticky tape?
2010 Volkswagen Touareg: fuel leak
5 of the 25 complaints about the 2010 Volkswagen Touareg describe fuel leak.
- owner complaints
- 5
- of this car's complaints
- 20%
- recalls
- 1
Is there a fix? There is 1 recall for this area of the car. See below
Fuel leak by model year
What owners say
I have a 2010 VW Touarge V6, recently it started leaking fuel out, after taking the car to VW dealership, they told me the fuel was leaking out from the fuel filter flange. VW had a recall on (2007-2010 VW Touarge) fuel filter flange back in 2017 (see below) They acknowledges that there was a flaw in the fuel filter flange that the plastic part could crack and leak out fuel after some years. Back in 2017, I took the car to VW dealership and the recall repair they did on my car was to install a protective film on the flange (since they deemed that the flange was not broken when examined during the recall repair at the time). Now 4 years later, the flange is cracking and leaking fuel out, obviously the recall fix (protective film) did not stop the flange from cracking or fuel from leaking out. I have contacted VW customer care and stated that they failed to fix the fuel leaking hazard as the protective film was ineffective in stopping fuel to leak out from a now broken flange. I hoped they could cover the fix of the broken flange. VW customer service refused to fix the problem for me under the recall and asked me to be fully responsible for the fix, as they claimed that the "recall was done", despite that I showed they the recall details, and mentioned that the problematic flange was not replaced, and questions the effectiveness of the recall repair done in 2017. I feel I have to question whether the original recall fix was proper (that for un-cracking flange at the time, only a protective film was installed instead of replacing the problematic fuel filter flange, that had big leaking problems) So please help to investigate the case, and let VW know that they should always put customer's safety first. Looks to me, they used a cheap method (a plastic film) to avoid replacing an already inexpensive flange part, and in exchange, customer had to face such safety hazard and big car repair bill...
Safety recall 20z4 fuel pump flange vw had a safety recall about the fuel pump flange. But they did not replace the flange for me. Instead they only put a protective film there which did not work. Now my vehicle is leaking fuel but vw refused to cover it. The problem is still there and their recall simply do not fix the problem. The vehicle was stationary. It has been leaking fuel for a few days.
Tl* the contact owns a 2010 volkswagen touareg. The contact stated that the vehicle experienced a fuel leak. The dealer replaced the fuel flange, but the failure recurred. The vehicle was taken back to the dealer for further diagnostic testing. The manufacturer was notified. The VIN was not included in the federal safety agency campaign number: 17v151000 (fuel system, gasoline). The failure mileage was not available.
There is a very strong fuel smell from inside the car as well as from the outside. After warmng up the car, there is visible fuel leaking from underneath. This happens whether is car is in motion or stationary. It leaks more and smells stronger when the weather is warm. This is a huge fire hazard as well as damaging to your health by breathing the fumes from the leaking fuel. It is progressively getting worse.
Related recalls
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America Inc. (Volkswagen) is recalling certain 2007-2010 Touareg vehicles. The fuel filter flange may crack and allow fuel to leak out.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will inspect and replace the fuel filter flange if cracks are found. A protective cover will be applied to the fuel filter to prevent oxidization cracks from forming. These repairs will be made free of charge. The recall began August 3, 2017. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for the recall is 20Z4.
Recall number 17V151000 · Recall details
Questions about the 2010 Volkswagen Touareg fuel leak
Is fuel leak a common problem on the 2010 Volkswagen Touareg?
5 of 25 owner complaints about the 2010 Volkswagen Touareg (20%) mention fuel leak. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2010 Volkswagen Touareg?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Volkswagen Touareg
VIN decoder
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