2010 Volkswagen Touareg: fuel pump failure

Filed Jul 16, 2019 · Fuel system · 84,000 miles · SC

Safety recall 20z4 fuel pump flange vw had a safety recall about the fuel pump flange. But they did not replace the flange for me. Instead they only put a protective film there which did not work. Now my vehicle is leaking fuel but vw refused to cover it. The problem is still there and their recall simply do not fix the problem. The vehicle was stationary. It has been leaking fuel for a few days.

Filed May 24, 2019 · Fuel system · 135,000 miles · CA

High pressure fuel pump failed causing our vehicle to stall with no power in the middle of a very busy off ramp from the highway. I had my son, wife and dog in the car. I could not move the 5000lb vehicle off the road, so I removed my family to side of the road while directed traffic. Vw dealer then came for us while I waited for the tow truck. Very dangerous. Now at dealer and vw is claiming many many very expensive issues with it due to this failure that they will not pay for, we were 837 miles from our home. Had to stay 2 nights in a hotel and rent a car to drive home. They still cannot fix our car. It's currently still at the dealer with no clue to what is wrong. There was no check engine light or any other sign of something wrong with the vehicle prior to the stall. It just lost power and died. I could not restart it.

Filed Feb 19, 2015 · Fuel system · 87,775 miles · NH

Traveling 65mph southbound on rt93 in massachussetts when the check engine now and a yellow coil light came on and within seconds I lost power and steering of the vehicle. I rolled without power to snow filled side of the road. Cars were traveling in the breakdown lane since it was rush hour. Called aaa, a flat bed truck brought my vehicle to the nearest vw dealership. The service representative diagnosed the failure as contaminated fuel which lead to the high pressure fuel pump failure.

Filed Oct 28, 2014 · Engine, Fuel system · 51,397 miles · IL

I was driving home and my vehicle suddenly stopped at 30mph entering a intersection with train tracks. No warning at all other than a quick light on the dash and engine completely shut off and would not restart. Driver behind me luckily did not hit me and I somehow was able to coast my vehicle into a driveway lot of a gas station on the corner. After coasting into the lot I was unable to start my vehicle at that point I became stranded, luckily with no accident. After the fact I did further research and discovered that on volkswagen diesel engines numerous consumers have had the same failure with the high pressure fuel pump that also would cut out while driving for no reason and leaving vehicle inoperative on the road.

Filed Oct 8, 2014 · Engine, Fuel system · 65,000 miles · CA

While traveling approximately 55 MPH on a highway the vehicle suddenly lost power/turned off. There were no warning lights, no noises, no vibrations, no signs of anything. Vehicle stalled at freeway speed and it had to be towed to vw dealer where I was informed that the high pressure fuel pump (hpfp) had failed. There was no sign of mis-fueling (no gas in tank when tested), contaminants are unknown. It seems that the hpfp is not designed to perform within the tolerances necessary to operate safely and reliably on 'pump fuel' available to consumers; it is mechanically defective and clear and present danger to highway safety. Request engineering analysis.

Filed Aug 1, 2014 · Fuel system · 59,800 miles · IL

At highway speed the vehicle stalled in the passing lane. Vehicle failed to restart and was lucky traffic allowed me to pull to side of road although semi truck was on my side when it died. Vehicle towed to find catastrophic failure of fuel system. Repair replaced whole fuel system ($10,000 value). Dealer advised this is due to bio diesel purchased in illinois. Fuel pump destructs and vehicle fails. Vw acknowledged the fuel issue but never said this when we purchased vehicle new. Very unsafe and vehicle is only used for local use until we can sell or trade in. We were lucky.... Vw tech told me to file with ntsb as he has seen many of these.

Filed Jul 28, 2014 · Engine, Fuel system · 51,000 miles · FL

I purchased this vehicle 3 days prior as a "certified pre-owned" from lakeland vw of florida. I was approaching an intersection and preparing to stop. As I rolled up and went to turn right, the vehicle suddenly lost power. Several attempts to restart were unsuccessful. We had to push the vehicle across a busy street, at which point I called roadside for a tow. The vw dealer told me today that it is my high pressure fuel pump, which seems to be a common failure for this vehicle.

Filed Feb 27, 2014 · Engine, Fuel system · 155,721 miles · AZ

High pressure fuel pump ("hpfp") failure resulted in an engine stall incident, at highway speeds in traffic with no restart, contributing to an accident.

Filed Nov 12, 2013 · Engine, Fuel system · 55,000 miles · FL

While traveling approximately 75 MPH on an interstate the vehicle suddenly lost power/turned off. There were no warning lights, no noises, no vibrations, no signs of anything. Vehicle had to be towed to vw dealer where I was informed that the high pressure fuel pump had failed allegedly due to substandard/contaminated diesel fuel. There was no sign of mis-fueling (no gas in tank when tested), contaminants are unknown. It seems that the hpfp is not designed to perform within the tolerances necessary to operate safely and reliably on 'pump fuel' available to consumers.