While driving my family around, the car lost engine power and came to a stop on a busy roadway leaving us stranded until a tow truck could arrive. There were no warnings or indications that anything was wrong. One minute, it was driving fine and out of nowhere, the engine shut off in the middle of the road leaving us blocking a lane and creating a dangerous situation. The dealership is claiming that the high pressure fuel pump suffered a catastrophic failure and that the entire fuel system needs to be replaced, which is going to cost more than $13,000.
Volkswagen Touareg fuel pump problems
51 of the 646 owner complaints about the Volkswagen Touareg describe fuel pump failure, most of them for the 2004 model year.
- owner complaints
- 51
- worst model year
- 2004
- typical repair cost reported
- $5,000
- typical mileage
- 85,000
By model year
Often reported together
Loss of power 13Stalling 10Fuel leak 10Fuel smell 9Check engine light 5Engine failure 2Won't start 1
What owners say
I was driving to lunch one day when my 2016 Volkswagen Touareg TDI stalled in the middle of the road and was not able to be restarted due to a failed CP4 HPFP (High Pressure Fuel Pump) this repair was major and everything that the diesel fuel touches was replaced such as fuel pump, lift pump, all fuel lines, fuel filter canister, injectors, fuel rails, etc…
The issue explained in Recall Notice 20Ai has reappeared after being 'fixed'. Issue Summary: On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Date of Recall Repair: 02/25/2019 Date of noticed failure: 08/07/2023 It has not been communicated that this part will continue to be a hazard, and I have now discovered that even when noted that this recall action has been completed, my vehicle has gasoline leaking into the passenger compartment via the same avenue as Recall 20Ai notes. This is highly concerning as all impacted VW Touaregs that were 'recalled' may still be at risk of vehicle fire or ignition.
The car at half tank will read as being empty. Fuel pump flange? The car will have gas and then randomly show fuel error and drop to empty. The car is drivable and then while drive will switch to empty back to half full mode. Less of the worry the adaptive cruise control and fwd collision warning freeze/not working
A fuel smell is detected in my vehicle, as noted in Repair Available for Safety Recall 20Z4 – Fuel Pump FlangeCertain 2007-2010 MY Volkswagen Touareg / the federal safety agency Campaign Number: 17V151000.
The contact owns a 2004 Volkswagen Touareg. The vehicle had previously been serviced at the dealer under the federal safety agency Campaign Number: 17V583000 (Fuel System, Gasoline) however, the fuel pump failed after the recall repair was performed. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,000.
On december 28, 2020 I detected the distinct odor of gasoline outside of the driver's side of our 2008 vw touareg while it was stationary, not running. Later while driving the pungent odor was also discernable within the vehicle. A picture of the tank reflects wetness on the driver's side. This morning during a call to donaldson's vw service, they responded that there are no open recalls for this vehicle regarding a fuel leak, for which a history of recalls exist. Is it possible that a prior recall service requires incremental remediation? What recourse is available to have a vw dealer resolve this manufacturer defect at volkswagen's expense? A brief internet search reveals precedent for vw touareg fuel leaks affecting production years 2004 through 2013 (and possibly beyond the scope of my search). Safety recall 20ai (the federal safety agency: 17v583) - fuel filter flange leak certain 2004-2007 volkswagen touareg safety recall 20z4 (the federal safety agency: 17v151000) - fuel pump flange may crack causing fuel leakage 2007 - 2010 volkswagen touareg safety recall 24bk (the federal safety agency: 15v019000) - fuel leakage affecting various audi and vw models spanning 2011 - 2013 thank you for your indulgence and potential assistance!
Driving on the interstate a fault light started flashing "engine fault service now" along with the glow plug light. I put the transmission into neutral and moved into the slow lane. The engine immediately stopped. I put on my hazard lights and was able to allow it to roll it a safe place to pull over. The dealership said the high pressure fuel pump failed (hpfp) which caused the engine to immediately stop. Luckily I was in an area where I could roll to a safe place and wasn't pulling a trailer like we often do. I was also lucky I was in an area with cell reception. I had spent most of the day driving in a remote area that wouldn't have had reception.
This has happened multiple times, at low speeds, car goes into limp home mode randomly and creaks along at 8 miles an hour, most recently lost braking power and message comes up "hybrid error, pull over in a safe location." then when you turn it off and on again it works fine. This is not helpful as there is no information for the mechanic to go by to solve the problem. We have replaced the catalytic converter, both fuel pumps and pre-fuel pump mechanisms and still the odd error message lack of car running. I am thinking about using it as a planter in my yard, currently is it living with the mechanic waiting to behave badly again, so he can try and the problem, but not driveable by an ordinary citizen. It has happened, while slowing down, while turning, all at low speeds, but that doesn't really help much. I still can't drive it. It has 138k on a hybrid engine. It was rear-ended and repaired about 3 years ago, but it ran fine after that for a couple of years. This is a mystery problem.
Passenger airbag warning light on dash shows airbag will not deploy in a crash. Water comes from behind dashboard onto drivers and passenger side floor board when turning while driving likely cause by clogged AC drains behind wheel wells. Fuel pump premature failure, after refueling. Headliner falling from ceiling on to driver and passengers while driving on highway, weather was hot and humid.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the fuel filter flange for cracks, replacing the flange if cracks are found. If no cracks are found, a protective cover will be installed onto the filter flange. These repairs will be performed free of charge. The recall began March 9, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 20Ai.
Recall number 17V583000 · Recall details
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America Inc. (Volkswagen) is recalling certain 2007-2010 Touareg vehicles. The fuel filter flange may crack and allow fuel to leak out.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will inspect and replace the fuel filter flange if cracks are found. A protective cover will be applied to the fuel filter to prevent oxidization cracks from forming. These repairs will be made free of charge. The recall began August 3, 2017. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for the recall is 20Z4.
Recall number 17V151000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- On certain passenger vehicles, a fuel supply line was changed during production which could lead to insufficient sealing of the fuel supply line connector.
- Risk
- This condition could lead to a fuel leak. Fuel leakage in the presence of an ignition source could result in a fire.
- Remedy
- Dealers will inspect and replace the fuel supply line, if necessary. The recall is expected to begin during february 2008. Owners may contact vwoa at 1‑800‑822‑8987.
Recall number 08V035000 · Recall details
Questions about the Volkswagen Touareg fuel pump
Which Volkswagen Touareg years have fuel pump failure problems?
The model years with the most reports are 2004 (9 complaints), 2010 (9 complaints) and 2008 (7 complaints).
How much does it cost to fix fuel pump failure on the Volkswagen Touareg?
Owners who mentioned a price put the repair at about $5,000 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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