2004 Volkswagen Touareg: fuel pump failure

Filed Jun 14, 2022 · Fuel system · 130,000 miles · CO

The contact owns a 2004 Volkswagen Touareg. The vehicle had previously been serviced at the dealer under the federal safety agency Campaign Number: 17V583000 (Fuel System, Gasoline) however, the fuel pump failed after the recall repair was performed. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,000.

Filed Dec 4, 2019 · Fuel system · 85,000 miles · CA

There is a strong smell of gasoline outside of the car after the car has been driven (or while it's driving, but it's not often I'm outside of the car while it's running). This is due to the plastic housing on the fuel pump that has developed a crack, and is leaking gasoline. This is similar to another recall, 17v583000, which is for the fuel filter flange, but vw is saying they will not cover it under that because this is the housing, not the flange. But it's the same result...

Filed Jul 8, 2019 · Driver assistance, Engine · 103,000 miles · MT

I was driving on the highway @ 70mpr when all of a sudden without warning the car starts acting sluggish for a min then back to normal, and randomly for the next hour or so does(I had a ways to go) this a few more times. I got to my destination and let her rest for the night. The next morning it was doing fine except now the emission control light came on and stayed on. By this time it was time for the 100,000 mile maintenance to be done and it did great until about 6 months later I was driving @ 35mpr when it started loosing power, tho I only lost a little bit of power steering was forced to come to a stop, which just happen to be a one way bridge, baby in the car and had to push myself the rest of the way across it. Once off the bridge I turned the car off (it stayed on til I did this) let it rest a minute and it started up fine and let me go a few blocks still sluggish and then lost power again. I repeated this process for about 5 miles or so when I was forced to park it cuz I didn't want to risk crossing the highway again. Had it towed to dealership where they did the flange recall, that didnt' fix the problem so had to replace both fuel pumps and that was roughly @ 103,000. 8 months later it happens again this time around 107,000. Dealership took 4 hours to diagnose only to tell me I need the fuel tank replaced because somehow all the wires, connectors, and caps that have to do with the fuel lines/tank/pumps are either missing, cracked, or damaged so I need a wiring harness as well. They are quoting a me $5000 fix!!!

Filed Jun 3, 2018 · Fuel system · 93,000 miles · HI

I received a letter from volkswagen of america, in march of 2018, stating that there is a safety recall 20ai-fuel pump flange for my make and model of vehicle. I had already had that repair done, due to a severe leak in my fuel pump (gas was pouring out of the bottom of the vehicle as as fast as I was pumping the gas in on one occasion). I had to have my vehicle towed to a repair facility and couldn't drive it until it was repaired. Then, 3 years later, I recieved a recall announcement from volkswagen for the exact repair that I had done for the faulty fuel pump flange. I completed the reimbursement form and submitted it to volkswagen. My reimbursement was rejected because my repair was made prior to the recall being issued. I was told by volkswagen representatives that the federal safety agency limits recall repairs and reimbursements, and it's the responsibility of the federal safety agency because they set the timeline.

Filed Dec 12, 2017 · Fuel system · CA

This is a complaint regarding the way that volkswagen is handling the safety recall 20z4 (fuel pump flange). My car smelled like gasoline and I had received the safety recall letter in the mail, so took my car into volkswagen immediately as directed. They told me that they do not yet have the replacement part, but that they could "patch" the problem by replacing the flange with a new flange. However, I would have to pay for the flange replacement ($590), and then once the recall is "validated" and the replacement part comes in, they would repair the car and then I could send in my receipt for vw to re-reimburse me. They said that if I did not pay for the temporary repair that I would be driving my car at my own risk. I do not have an extra $590 lying around to pay for this repair, even if at some point in the future I might be reimbursed.

Filed Nov 21, 2017 · Fuel system · 169,000 miles · MN

I smell gas inside the car and yesterday I got mail from volkswagen about a recall because of a cracked fuel pump flange.

Filed Oct 24, 2017 · Fuel system · 140,000 miles · IL

Takata recall vehicle starts leaking a lot of gas when I gas attempted to drive back home after work I had to call a town truck because I was scared it could it explode while driving vw should put more attention this mistakes could end up in fatality. For example I use to sit my 5 years old child on top of this fuel pump right behind the driver side what if it xplode ?? Who's going to take that

Filed Jul 9, 2012 · Fuel system · 101,000 miles · AZ

In previous weeks, several intermittent mil lights for loose gas cap came on and off. Checked codes, found "large evap leak" in the memory which confirmed the gas cap suspicion. I found several small cracks in the seal and was planning on replacing the cap. Faint gasoline odor could be detected after shutdown and while stored in garage overnight. Today, immediately following a fill-up to the auto shutoff level, a large amount of gasoline began dripping from the mid-left underside of the car in very close proximity to hot exhaust parts. (ignition off but still very hot). I estimate at least 2-3 cups of fuel was spilled. No mil light at the time. I inspected the left fuel pump area and found a severe fuel leak (source not determined) on the exposed top of the pump, submerging an electrical connector in fuel. What is most concerning is the rather benign "gascap" warning and then the major fuel leak. The manual states if the mil flashes at any time, to immediately take the car in for service. At no time did the mil flash. In fact, it went out by itself at least 3 times and was not on at the time of the incident.

Filed Feb 21, 2011 · Electrical, Fuel system · 91,000 miles · IL

Constant repair of 2004 vw touareg: this vehicle has been certified in all states of the union as being a certified lemon. When I purchased the vehicle I had no idea of this. I have had to replace a fan sensor which is a certified vw defect, but I had to pay for the cost, repair and labor in the amount of $550 and further, the vehicle left me stranded because the faulty sensor allowed a fan to keep blowing thereby draining my battery completely. Rear windshield wiper disintegrated during heavy rain and cost 65 to repair although the piece looks like something a child put together. Front windshield wiper flew off of car while raining, causing me to pull over and be stranded once again. I got stranded again because the vw engine coils burnt out without notice leaving me stranded in blizzard conditions in chicago. I had to get a new battery but was charged $250 for the battery and installation because vw chose to put the battery under the front driver's seat. Not three weeks have passed and I haven't even driven the vehicle but both fuel pumps and the flange module have gone out. I had to pay $1500 for labor, parts, shop and repairs. Vehicle has 91,000 and brakes and rotors have gone out again for the 3rd time. Right door opens when driving although the vehicle is locked, which is another certified defect. Vehicle lunges forward from a stopped position and then hesitates when trying to speed up on the highway.