Re. R10320 Volvo sent a recall notice regarding the rearview camera being unavailable when vehicle is placed in reverse. This is an issue that affects me/my car almost daily. The notice is dated June 27, 2025 and was told an Over The Air update would be available. I do not live nearby a Volvo dealer so rely on the ability to update the software remotely. However the OTA option is not recognized by my vehicle. When I called Volvo they told me there is no date by which the OTA update will be available and advised me to visit a dealer. Please encourage Volvo to make this important update available via OTA. Thank you.
2023 Volvo C40BEV: backup camera failure
5 of the 25 complaints about the 2023 Volvo C40BEV describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 20%
- recalls
- 1
Backup camera failure by model year
- 20235
- 20225
What owners say
After having our car repaired per the federal safety agency recall 25V‑282 we are still having issues with malfunctions of the backup camera system including warning messages that the camera is unavailable during attempts to drive in reverse.
There are frequent errors with the infotainment. Often times, when backing up—the screen will say “back up camera not available.” Recently, I experienced a problem where the blinkers were not working until I reset the software on the car.
Three issues: 1) in One Pedal Drive mode car when fully stopped on level ground and in Drive (at traffic signal) will accelerate rapidly without any driver contact with accelerator pedal. This happens once to several times a month. In the first incident the car entered the intersection before I stopped the car with the brake pedal. In another incident the car did this when a pedestrian was in the crosswalk. If I had not intervened the car may have hit the pedestrian. 2) the lane keep assist function will steer the car TOWARD large vehicles in adjacent lanes. This happens most often on curved sections of highways with large slab sided vehicles such as passenger buses and semi trailers. Collision avoidance requires driver intervention to steer the car away from the adjacent vehicle. 3) the rear view camera display in the vehicle center screen has stability issues. The display either does not start upon placing car in Reverse or lags or crashes during reverse movement.
There is a software issue in this car which causes the following: 1) Rear backup camera completely turns off multiple times DURING backing up 2) A fault which presents as a "propulsion" failure, which causes the car to stop unexpectedly, start jerking, and then limits top speed to 20 mph. I've taken the car into the dealership for evaluation and was told "there's a software issue, we don't know what date that will be released" Overall, Volvo software is incredibly feeble with multiple errors and slow performance. However, this is my first experience with a software issue that caused the car to malfunction while driving.
Service bulletins that may apply
- This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery...
- This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following...
- This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a...
- This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a...
- Electrical system
- This is a Technical Journal: SPA/CMA
- This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure
Related recalls
Electrical system
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
- Risk
- The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
- Remedy
- Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1‑800‑458‑1552. Volvo Car's number for this recall is R10225.
Recall number 23V188000 · Recall details
Questions about the 2023 Volvo C40BEV backup camera
Is backup camera failure a common problem on the 2023 Volvo C40BEV?
5 of 25 owner complaints about the 2023 Volvo C40BEV (20%) mention backup camera failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2023 Volvo C40BEV?
There is 1 recall and 37 service bulletins for the same area of the car. Check them below with your VIN.
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