Volvo XC60 fuel gauge problems

Filed Nov 1, 2026 · Electrical, Engine · AZ

On the night of XXX, my 2015 Volvo XC60 exhibited a cluster of electrical failures with a passenger aboard: the panoramic roof switch was unresponsive, the headlights cut out completely, the fuel gauge was inoperative, and the key fob was dead (no unlock, no hatch release; the vehicle sometimes would not start). The next morning, XXX, on [XXX] westbound at approximately 80 mph in heavy traffic, in darkness and a torrential downpour, I switched on the rear fog lights for visibility and the headlights went completely out; the vehicle's electronic systems failed at highway speed. My passenger ([XXX]) and I were not injured. I recorded 28 seconds of video of the instrument panel during the event: the display cycles (warnings present, then gone, then back), the gear indicator changes on its own, and the fuel gauge sits on empty throughout. The vehicle limped to a friend's house and is now parked and cannot be driven. A post-incident diagnostic scan (codes read, not cleared) shows 20 fault codes across 8 modules, centered on the Central Electronic Module — including DIM U042268 (invalid data received from the CEM), ECM codes for a shutdown-timer failure, lost communication with the immobilizer, and 'the engine cannot start,' plus a power-steering battery-voltage fault. The battery is a brand-new AGM battery and read 12.0 volts. The same morning I found the left front brake caliper leaking brake fluid (photographed). This vehicle also has an open safety complaint for a different failure — VOQ #XXX(airbags did not deploy and seatbelts did not lock in a XXX hit-and-run) — and the pre-existing SRS fault code from that complaint (XXX) is still present in this scan. I am filing the electrical failure separately so both problems are categorized accurately. Documentation (photographs, the in-event video, the complete scan) is in my possession and available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 29, 2026 · Electrical, Locks · 30,000 miles · AZ

The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster display screen independently reset and then displayed a blank screen. During the failure, the driver was unable to view the speedometer and the fuel gauge. There was no audible sound while activating the turn signal, and the doors failed to immediately lock and unlock while attempting to use the door switch. The vehicle was taken to the local dealer, but no cause for the failure was found. The contact stated that the failures recurred intermittently. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Filed Dec 29, 2025 · Electrical, Engine · CA

The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to be replaced under 50,000 miles. The rear seat seatbelts come loose and sag easily. They do not retract automatically. The rubber stripping, where the door jamb is, comes off. The handles to the air vent break off very easily, rendering the vents inoperable. **The software for the vehicle malfunctions constantly, displaying the incorrect readings for fuel economy, the gas gauge, and more. It is possibly affecting the catalytic converters and O2 sensors. **The vehicle turns itself on, in battery mode. **The blind spot indicators to not light up sometimes and do not make any noise indications of nearby cars.

Filed May 8, 2025 · Electrical · NC

I am submitting this report to formally document a significant safety issue involving the Driver Display Module (DIM) on my Volvo XC60. Prior to reaching 45,000 miles, the DIM began to intermittently glitch, displaying only a barcode-like screen. This eventually progressed to complete failure of the unit with complete lack of digital driver display without analog back-up. As a result of this malfunction, all critical vehicle information became inaccessible, including the speedometer, odometer, fuel level, gear selection, and dashboard warning indicators. This failure severely impairs the driver’s ability to safely operate the vehicle, as it removes access to essential operational data necessary for safe driving and decision-making. I reported this issue to Volvo Customer Support, but they were dismissive of the concern and offered no meaningful resolution. In researching the problem, I found multiple similar complaints documented in online automotive forums, suggesting that this is not an isolated incident but rather a recurring defect among Volvo XC60 vehicles. Given the safety-critical nature of the driver display and the fact that this failure occurred in a relatively low-mileage vehicle, I believe this issue warrants investigation by the federal safety agency. The frequency of these failures and the serious risk they pose to driver awareness and vehicle control support the need for a safety recall. Thank you for your attention to this matter.

Filed Dec 20, 2021 · Fuel system · MI

The fuel pump regulator failed causing the fuel pump to fail way to early (car has less than 60K miles). In addition, the floats in the fuel tank itself stick making the fuel gauge unreliable. We have had to replace the fuel pump regulator, fuel pump and also have an unreliable gas gauge now unfortunately. The car failed while we were driving through the canyon in southern CA which was terrifying and very dangerous. We are fortunate we were able to steer off the road and get out of the way.

Filed Oct 23, 2021 · Fuel system · AZ

The gas gauge no longer reports accurate level of fuel in tank. Thousands of people have reported this issue, yet no recall exists, though this endangers lives - especially in the deserts of the southwest. Volvo service quotes are aways ripoffs, quoting $3000 minimum.

Filed Dec 10, 2020 · Fuel system · 114,000 miles · NJ

The fuel gauge shows no fuel even when full or at times shows about 1/3 full even when full. And does not decrease - allowing for possible running out of gas- causing a road hazard

Filed Jun 24, 2019 · Fuel system · 35,000 miles · MA

The vehicle does not report the fuel level accurately. Over the past 6 months the vehicle has run out of gas 3 times, all when there were two bars of fuel on the gauge, and the remaining mileage has been between 80-90 miles. There clearly seems to be a problem. The second time the vehicle was towed to a volvo dealer and they said the vehicle was working fine. I'll take it back again and maybe they will fix it this time. The last time it ran out was yesterday on an off-ramp of an interstate highway at 10:00 pm. It was dark because there were no street lights and there was no shoulder to pull the car onto. There were numerous close call with vehicle not seeing the stopped vehicle until the last second. My two kids and I were left stranded in a very dangerous situation.

Filed Sep 15, 2014 · Fuel system · 3,000 miles · NY

My wife was operating a very brand new 2014 xc - owned for 6 weeks - when driving it on a highway it began to frighteningly slow down and sputter. She was able to get it off the highway, and it turned out the car had run out of gas. However: the computer fuel gauge still showed almost half a tank remaining. This was obviously a scary incident. The car was then taken to the dealer for repair, replacing the gauge did not work, and then they had to replace the gas tank in its entirety to repair the issue.

Filed May 27, 2014 · Fuel system · 6,210 miles · TX

While driving my 2014 volvo xc60. I could feel the car stopping. Luckily I was on a local road and was able to pull into a parking lot without incident. The volvo had run out of gas, but the fuel gauge was showing that my tank was more than half way full. This is the second time that I have had this problem with the car, and this is my second report. The confirmation number from my previous complaint was 10569092.