On the night of XXX, my 2015 Volvo XC60 exhibited a cluster of electrical failures with a passenger aboard: the panoramic roof switch was unresponsive, the headlights cut out completely, the fuel gauge was inoperative, and the key fob was dead (no unlock, no hatch release; the vehicle sometimes would not start). The next morning, XXX, on [XXX] westbound at approximately 80 mph in heavy traffic, in darkness and a torrential downpour, I switched on the rear fog lights for visibility and the headlights went completely out; the vehicle's electronic systems failed at highway speed. My passenger ([XXX]) and I were not injured. I recorded 28 seconds of video of the instrument panel during the event: the display cycles (warnings present, then gone, then back), the gear indicator changes on its own, and the fuel gauge sits on empty throughout. The vehicle limped to a friend's house and is now parked and cannot be driven. A post-incident diagnostic scan (codes read, not cleared) shows 20 fault codes across 8 modules, centered on the Central Electronic Module — including DIM U042268 (invalid data received from the CEM), ECM codes for a shutdown-timer failure, lost communication with the immobilizer, and 'the engine cannot start,' plus a power-steering battery-voltage fault. The battery is a brand-new AGM battery and read 12.0 volts. The same morning I found the left front brake caliper leaking brake fluid (photographed). This vehicle also has an open safety complaint for a different failure — VOQ #XXX(airbags did not deploy and seatbelts did not lock in a XXX hit-and-run) — and the pre-existing SRS fault code from that complaint (XXX) is still present in this scan. I am filing the electrical failure separately so both problems are categorized accurately. Documentation (photographs, the in-event video, the complete scan) is in my possession and available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volvo XC60 airbag light comes on
17 of the 663 owner complaints about the Volvo XC60 describe airbag warning light, most of them for the 2010 model year.
- owner complaints
- 17
- worst model year
- 2010
By model year
- 20241
- 20231
- 20221
- 20211
- 20201
- 20181
- 20171
- 20162
- 20152
- 20132
- 20121
- 20103
Often reported together
Won't start 2Water leak 1Seat belt 1Oil consumption 1Key fob 1Headlights 1Fuel gauge 1
What owners say
Supplemental Restraining System (SRS) - - Airbags keeps producing yellow caution lights and red caution lights on dash, while displaying warnings - - " Drive to workshop SRS airbag Service urgent" and request "OK" acknowledgment. This happend onec in 2023 and atleast 4 different occurrences between January and now. With atleast two repair attempts by authorized Volvo dealership with assistance of Volvo technical support engineers.
The vehicle's Supplemental Restraint System (SRS) safety network experienced a total electrical blackout, resulting in complete airbag non-deployment during a severe unibody-deforming hit-and-run collision. The vehicle was stationary when a high-speed car rammed the passenger side and front profile. Kinetic forces split the cast aluminum steering rack housing completely in half, fractured front CV axle joint cages, and shifted the engine subframe mounts (creating physical gaps and shiny mechanical abrasions beneath the rust layer). Despite catastrophic structural distortion—which twisted the greenhouse safety cage and cracked the windshield directly beneath the laser cluster—zero front, side, or curtain airbags deployed. No dashboard SRS warning lights illuminated prior to or after the crash.A post-crash scan by a Master Mechanic confirms high-speed CAN-bus fragmentation, storing module timeouts U016700, U042268, and steering column resistance deployment inhibitors B1C0224, B1CO424, B1C0524. Additional codes include P134600, P134613, P261086, P0A0F68, C006468, B109B15, B116415, and B108467.Teardown reveals extensive, pre-existing saltwater intrusion residue inside passenger footwell fuse blocks (Centers B/C) and the under-hood relay box, plus green cupric carbonate oxidation on chassis grounds. This induced extreme electrical resistance, blinding the SRS module's ability to read the crash pulse. Occupant safety was heavily compromised; the driver sustained a severe concussion, whiplash, and active neurological time-loss blackouts after being struck by flying cabin cargo during the pulse. Both front seatbelt receiver buckles permanently bound and locked. The vehicle was inspected by local police under an active criminal hit-and-run report. Diagnostic logs are preserved and available for federal review.
Back to my Initial seat belt on the same car. The car went in for service. The seat belt data showed it was fine. Again the belt pulled so aggressively it tore off my insulin pump patch by sliding upward aggressive as possible. After I took the car to Volvo they had some guy from corporate come look at computer data about the vehicle and test drive it and deemed it safe. I get the car back and zero work was done to the seat belt. The seat belt is harder to pull than it was before it went in. Multiple people in the service department agreed it’s much harder to pull. And literally said there’s nothing we can do cause the data did not show a srs notification. It’s my only car, I’m pretty sure the seat belt shot off or partially did and because their computer data says it’s ok they did nothing to actually investigate it. Allowing me their customer to drive around with a broken seat belt. the belt has a permanent, severe mechanical resistance to being pulled out that occurred simultaneously with the unprovoked tightening event. the vehicle manufacturer is refusing to repair a structurally compromised, physically stiffened safety restraint due to a lack of digital software codes. Glitches in software data on cars can easily happen and Volvo is entirely relying on computer data rather then physical investigation. The worst part is that people in service agreed the belt does not pull right but will do zero to look at it.
The contact owns a 2016 Volvo XC60. The contact stated that while driving at 30 MPH, the low oil warning light illuminated. The contact pulled into a gas station, exited the vehicle, raised the hood of the vehicle, and added engine oil to the engine. The contact stated that while buckling the seat belt, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The contact associated the failure with Technical Service Bulletin: TJ 35526 (Engine Oil Consumption Test); however, the vehicle was not included. The manufacturer was notified of the failure, but no assistance was provided, and the contact was informed that the TSB had expired. The approximate failure mileage was 62,800.
SRS warning light is on
2016 volvo xc60 t5 has “srs airbag service urgent”. The message came without having any kind of an accident. The dealer says it’s due to electrical wiring or front seat movement.
Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SRS Airbag light came on three times in a month but did not stay on. Took it to Volvo dealership to see what the issue was. According to dealership- there was loose pin tension in the left front door harness. They checked for codes and received SRS B11A081 left side pressure sensor message failures. Followed VIDa fault tracing and found the loose tension in SRS pins in the driver door harness. They had to replace the SRS terminal pins and splice wiring. The dealership did mention that this has happened with 3 or 4 different Volvo models already this year. It sounds like it's a defect in the manufacturing of the SRS system within the doors. However, Volvo warranty will not cover this repair. My primary concern was that the airbag was deactivated this entire time, even when the light was off. Again, the warning only came on for three trips in an entire month. I had assumed it was a software glitch, since when my software needs updating electrical things start to happen (i.e. spacial sensors going off when nothing is around me and I'm parked).
It was explained to me that since the Back rear seat in the Volvo XC60 seatbelt had a fault that it alerted the SRS airbag system. In event of a crash the airbags in my car would not deploy and that the only remedy was to replace the entire seatbelt in the Volvo. To prove this point I took my car in to a Volvo dealership and the technicians offered the fix as the only way my cars airbags would work if i got it fixed.
Related recalls
Air bags: air bag/restraint control module
- What is wrong
- Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
- Risk
- A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
- Remedy
- Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1‑888‑458‑1552. Volvo Car's number for this recall is R10068.
Recall number 21V001000 · Recall details
Air bags
- What is wrong
- Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
- Risk
- If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
- Remedy
- Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1‑800‑458‑1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V‑918.
Recall number 17V127000 · Recall details
Air bags
- What is wrong
- Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
- Risk
- If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
- Remedy
- Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1‑800‑458‑1552. Volvo's number for this recall is R89712.
Recall number 16V918000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Volvo is recalling certain model year 2013 S60 and XC60 vehicles. A manufacturing defect within the Supplemental Restraint System (SRS) control unit may lead to an inadvertent deployment of the seat belt pretensioner and/or inflatable curtain.
- Risk
- If the seat belt pretensioner and/or inflatable side curtain deploy without cause, the driver could be distracted and the driver's visibility could be reduced, increasing the risk of a crash.
- Remedy
- These vehicles have not been sold and the SRS control unit will be replaced prior to the cars being sold. Owners may contact Volvo at 1‑800‑458‑1552.
Recall number 12V439000 · Recall details
Air bags
- What is wrong
- Volvo is recalling certain model year 2010 xc60 vehicles. The curtain air bags may have been mis-assembled during the manufacturing process. This may cause an air bag to not deploy or not deploy as intended.
- Risk
- If the curtain air bag does not perform as intended in the event of a vehicle crash necessitating deployment of that air bag, it may not properly protect the occupant, increasing the risk of injuries.
- Remedy
- Dealers will inspect the left and right curtain air bag assembly and adjust if necessary. This service will be performed free of charge. The safety recall began on december 9, 2010. Owners may contact volvo at 1‑800‑458‑1552 or at [email protected].
Recall number 10V564000 · Recall details
Air bags: frontal
- What is wrong
- Volvo is recalling certain model year 2010-2011 s80, xc70, model year 2011 xc60 and model year 2010 v70 vehicles. There may be an intermittent fault in the driver's airbag clockspring wiring connector for the supplemental restraint system.
- Risk
- In the event of a crash, the driver's frontal airbag may not deploy as intended or at all, and therefore will not be able to properly protect the driver, increasing the risk of injuries.
- Remedy
- Dealers will install a metal shim in the driver's air bag clockspring wiring connector. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact volvo at 1‑800‑458‑1552.
Recall number 10V489000 · Recall details
Questions about the Volvo XC60 airbag light
Why does the airbag light come on in the Volvo XC60?
Owners who report it most often also describe won't start, water leaks into the cabin and pulls to one side.
Which Volvo XC60 years have airbag warning light problems?
The model years with the most reports are 2010 (3 complaints), 2013 (2 complaints) and 2015 (2 complaints).
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