Engine suffered severe mechanical damage/failure due to excessive oil consumption caused by defective factory piston rings (Volvo Quality Bulletin P10207). Vehicle exhibited heavy engine knocking and flashing warning lights during operation, creating a risk of sudden stall or complete power loss. Annapolis Volvo confirmed severe internal engine failure via dealer diagnostic invoice. Purchased vehicle only 10 months ago under 100k miles (currently 98k), long after Bulletin P10207's quiet expiration. Volvo never notified subsequent purchasers of this known defect, and front-line Consumer Care repeatedly issued automated denials without reviewing dealer diagnostic uploads or appeals. Annapolis Volvo quoted $14k–$17k for a used engine and ~$26k for a new engine—repair costs that exceed the entire purchase price and value of the vehicle, rendering an acknowledged, severe safety defect financially unresolvable. The video of the dealer diagnostic test that shows the catastrophic engine failure is directly related to this Quality Bulletin: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volvo XC60 oil consumption problems
22 of the 663 owner complaints about the Volvo XC60 describe excessive oil consumption, most of them for the 2016 model year.
- owner complaints
- 22
- worst model year
- 2016
- typical mileage
- 40,000
By model year
Often reported together
Engine failure 3Stalling 2Fire or smoke 1Check engine light 1Airbag light 1
What owners say
Engine blew up while my daughter was driving due to excessive oil consumption. Issue known by Volvo but we bought the car in 2023 and the 8year warranty recall was just about to expire and we knew nothing about it. Very dangerous
The contact owns a 2016 Volvo XC60. The contact stated that while driving at 30 MPH, the low oil warning light illuminated. The contact pulled into a gas station, exited the vehicle, raised the hood of the vehicle, and added engine oil to the engine. The contact stated that while buckling the seat belt, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The contact associated the failure with Technical Service Bulletin: TJ 35526 (Engine Oil Consumption Test); however, the vehicle was not included. The manufacturer was notified of the failure, but no assistance was provided, and the contact was informed that the TSB had expired. The approximate failure mileage was 62,800.
Component/System that failed: The engine (T5 Drive-E) experienced sudden loss of propulsion and entered reduced engine performance mode. The vehicle is currently available for inspection and was towed to an authorized Volvo dealer following the incident. How safety was put at risk: On July 3, 2025, while driving approximately 75 mph on a crowded interstate highway in rural Ohio with cruise control engaged, the vehicle suddenly and without warning lost propulsion. Traffic included semi-trucks and other vehicles, with limited shoulder availability. The sudden loss of acceleration at highway speed created an immediate risk of rear-end collision and left the vehicle unsafe to operate. Confirmation or reproduction: Prior to the failure, in July 2024 at approximately 92,000 miles, I reported abnormal oil consumption to an authorized Volvo dealer and raised a known Volvo service advisory related to oil consumption in the T5 Drive-E engine. The dealer acknowledged the advisory but refused testing, stating the vehicle did not meet Volvo’s internal threshold. After the failure, a service agent acknowledged that this issue is known to occur in this model at approximately this mileage. Inspections: The vehicle was serviced at an authorized Volvo dealer in Bethesda, Maryland just days prior to the incident. Following the failure, the vehicle was towed to an authorized Volvo dealer in Columbus, Ohio. Volvo Cars USA has not repaired the vehicle and denied a goodwill request. Warnings or symptoms prior to failure: There were no warning lamps or messages prior to the loss of propulsion. The engine warning light and a “Reduced Engine Performance” message appeared only after power was lost.
Oil consumption has become a major issue and I am putting oil in every 1000 miles! I bought the vehicle certified pre owned in October 2023 and the oil light was consistently coming on early. However, it has since gotten much worse and is constantly burning through oil.
The component that failed was the oil consumption. I noticed it seemed to be using more oil than should be normal. It didn't seem to do it overnight. It seemed gradual, but over a short period of time, bc I haven't had the car that long. It wasn't super alarming but I was keeping an eye on it and would add more in here and there, as I like to keep it full. One morning, driving my son to school, I started hearing an odd sound, I don't know how to describe it, wasn't loud but different. I tried to turn around bc was on a main road, and when I did, I heard a loud bang and pop and I had to pull over to a safe spot bc on a main highway. I hv not driven since getting brought to my home. 06
02/15/2025 I received a letter for oil consumption recall that was dated on 02/03/2023. Appointment was made same day I received the letter on 02/15/2023 and appointment couldnt be set sooner then 02/23/2023 which is the date the Oil consumption was done at Volvo of Bellevue. They changed the oil and sealed it and had me drive it 1000 miles, they said I didn't have an oil consumption problem and I disagreed because I told them I have to put in oil all the time. They said it has exceeded the 8yr or 100K miles of the extended warranty of the vehicle which ever comes first. I argued it had less then 100K miles when I got the letter on 02/15/2023 and the appointment couldnt be set til 02/23/2025 and Volvo of Bellevue said not to worry about it and they would take care of the recall. But after they had me pay for the oil change they said it exceeded the 100K miles and 8 yrs age of the vehicle. I argued the letter was sent to me after the vehicle was 8 years old and the avg miles of 12K was over 100K miles and I argued this was a known problem with Volvo but they kept on selling these vehicles knowing these vehicles have oil consumption problems. They refused to fix the car unless I paid them Thousands and thousands and thousands of dollars. I trusted what they told me that there was no oil consumption and in less then 7K miles later my engine smoked from their oil change and there was no oil in the vehicle as the engine had consumed all the oil and my car sat in my driveway for 22 months and I replaced many parts and still car wouldn't run. I took it back to Bellevue Volvo on 07/23/2025 to see what was wrong with the vehicle and they said the pistons were bent.
Vechile is consuming oil rapidly, Warning light comes on says that the vehicle is unsafe to drive. We had an oil consumption test at the Franklin TN Volvo dealership and it failed. There is also a quality bulletin issued by Volvo and extended warranty to 100K miles or 8 years, we fall outside the years. The warning lights started coming on around 78K miles. This is a know vechile manufacturing defect and feels unsafe to drive and expensive maintain and repair (10K) estimate from dealer.
Purchased a used 2016 Volvo XC60 from a BMW dealership. A month after purchase, oil light came on - so we added oil. Not long after, it came on again. Finally took the car to a Volvo dealership and they confirmed we have the "oil consumption" issue. There was a class action lawsuit against Volvo and they extended the warranty for this issue for 8 years or 100k miles. Unfortunately, we purchased the car at 8 years, 6 months. We had no idea this issue existed. Volvo says they will do nothing about it. This is a known defect and they should fix it! If you google this you will find people reporting it all over. Some people have reported that their engines have caught fire while driving. This is very dangerous! Volvo should be made to fix this problem.
The contact owns a 2015 Volvo XC60. The contact stated that every three weeks an oil change was performed on the vehicle. The contact stated that low oil level or oil empty messages were displayed. The vehicle was taken to the dealer who confirmed that the vehicle was consuming 15-quarts of engine oil every 6,000 miles driven. The dealer determined that oil was leaking into the pistons. The dealer stated that the pistons and piston rings needed to be replaced. The contact learned of an extended warranty coverage under the federal safety agency ID Number: 10234800 (Equipment). The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the vehicle was not covered under the federal safety agency ID Number: 10234800 (Equipment) extended warranty coverage due to the vehicle exceeding the mileage limitations. The approximate failure mileage was 111,000.
Related recalls
Engine and engine cooling: engine: engine control module (ecu/ECM)
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
- Risk
- The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
- Remedy
- Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1‑800‑458‑1552. Volvo Car's number for this recall is R10198.
Recall number 22V793000 · Recall details
Engine and engine cooling
- What is wrong
- Volvo is recalling certain model year 2011, s80, s60, xc70 and xc60 vehicles. The software calibration for the fuel cut-off functionality in the engine control module (ECM) is too sensitive.
- Risk
- Sudden engine stall could occur increasing the risk of a crash.
- Remedy
- Dealers will update the ECM and TCM with new software free of charge. The safety recall is expected to begin on or before december 10, 2010. Owners may contact volvo at 1‑800‑458‑1552 or at [email protected].
Recall number 10V579000 · Recall details
Questions about the Volvo XC60 oil consumption
Which Volvo XC60 years have excessive oil consumption problems?
The model years with the most reports are 2016 (11 complaints), 2015 (7 complaints) and 2011 (2 complaints).
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