2013 Audi Q5: engine overheating

Filed Feb 17, 2023 · Engine · CA

The coolant system on this car was repaired by Santa Monica Audi in jan 2020. Less than three years later he the coolant is leaking again with dangerously low level of coolant in the engine. This is a real safety hazard and could lead to a fire or engine overheating This is compounded by Audi Santa Monica charging $310 to simply perform a visual inspection which confirmed the water pump and thermostat needs replacing. Even though it’s related to the earlier coolant pump recall, the burden is on the consumer to pay and the elevated Safety risk remains.

Filed Jun 4, 2022 · Airbags · MS

I took my vehicle to Audi South Austin on 6/1/22 regarding my A/C and back up camera not working, continuous oil consumption issue, passenger air bag light turning on, and RPM higher than normal while idling. Christina Turner told me that the wait for my car to be service was 3-4 weeks. She quoted me a price of $275 for each diagnostic test. I mentioned a recall regarding the auxiliary heater and she told me that the recall had previously been completed. I asked her if there was a warranty and she mentioned that it was 12 months/ 12,000 miles and that my vehicle was over that time frame. I have took my vehicle serval times to Audi South Austin regarding the oil and coolant consumption. The first service was on 12/5/20regarding an oil change, multi point inspection, and coolant topped off. I was told if I had any issues with the oil or coolant consumption to let them know. I took my vehicle to Audi North Austin on 2/8/21 regarding my coolant and oil consumption. The told me that I had an oil and coolant leak. When I mentioned the recall of the coolant pump, they told me that the oil leak caused the coolant leak and wouldn’t be covered. I notified Audi South Austin regarding the issues and asked them why they didn’t notice the oil leak during the oil change and inspection. They told me that they would do the recall issue and charge me approximately $5,000 for the oil leak. After showing them the invoice from Audi North of the oil charge being approximately $1,500, they offered the same amount. I have returned to Audi South Austin regarding the oil consumption and oil marks on the side of my car and they technician tells me that it’s normal for my make and model to consume oil and that I would just have to add oil. I’m worried that there is an electrical issue regarding the auxiliary recall and could catch fire while I’m driving. I also have 2 children and it’s difficult driving in 96 degrees weather without A/C and having to wait 3-4 weeks.

Filed Mar 15, 2022 · Electrical, Engine · MS

Coolant pump became blocked in my 3.0 engine vehicle, causing it to overheat. This may be a similar problem to the 2.0 vehicle, for which there have already been 2 recalls. My air conditioner started blowing fuses repeatedly (daily to weekly) last year and the mechanic thinks it may be a related issue.

Filed Jun 20, 2019 · Electrical · 59,500 miles · CO

Coolant pump became blocked in my 3.0 engine vehicle, meaning at risk for overheating. This may be a similar problem to the 2.0 vehicle, for which there have already been 2 recalls.

Filed Jul 4, 2016 · Transmission · 87,000 miles · TX

The vehicle stopped at the highway at around 65mph due to coolant leak/water pump leak. Emergency stop to the side of the road was necessary as well as vehicle towing. Illuminator light to turn off engine was on. Weather conditions at 100+ fahrenheit had potential of dangerous situation if I would have had my little ones.