Vehicle suddenly would not accelerate from a stop on city street until it reaches 2500 RPM. Check engine light came on. Towed to dealership said catastrophic engine failure. I was tokd will need new engine.vehicle was properly maintained. Only 45000 miles.
2013 Audi Q5: engine failure
10 of the 89 complaints about the 2013 Audi Q5 describe engine failure.
- owner complaints
- 10
- of this car's complaints
- 11%
- typical mileage
- 75,000
- recalls
- 2
Engine failure by model year
What owners say
I got my car as used from a dealer, it had 92,000 miles on it. Once I drove it for 2 days it showed that I need to add a quart of oil although the dealer said they had an oil change. The changed the oil again and 200 miles later again I got a message to add a quart of oil. And kept adding quarts every 200 miles. The audi dealership said they ran the diagnostic for the previous owner and found that the pestons and rings need to be changed which cost $7,000. And said it's ok to drive it as long as I keep topping off the oil. Few weeks later I'm driving the car on the highway and it starts shaking and I can feel the engine struggling and losing acceleration. I towed it to the audi dealer and few days later they said the compression test failed and that the 2nd cylinder has low pressure, and that I need to replace the engine for almost $14,000. They didn't say any reason for it, they said 'we've seen it happen'. And when I asked that a $55k car is expected to last at least 200,000 miles and mine is 105,000 only, they said 'not really'!! So now I have a $55k car that has only 105,000 miles on it and I need to pay $14k to fix it! How is that possible? There has to be a problem from audi side that causes the engines to fail that early!!
Upon reaching approximately 75,000 miles, I began noticing a louder than normal noise when starting the engine. The noise continued, and around 80,000 miles, I began receiving a check engine light for cam position limit. I did a lot of research and diagnostics to find that the timing chain had stretched, causing the noise and check engine lights. I had the faulty timing chain replaced, luckily before any severe damage had occurred. The timing chain should not need replaced that early in the life of the vehicle, but this problem has plagued the vw/audi 2.0 engine, even after the timing chain tensioner update. This could have been catastrophic. Many owners have not been so lucky and have required engine replacement due to valve damage from timing chain stretch at even lower mileage.
That as a consumer purchasing a 2013 audi q5 with 23,000 miles should not come up with a 2,000 some dollar repair on a recalled problem that affects many other vehicles built by audi. The timing belt tensioners are failing. Audi should recall all vehicles with bad tensioners. It can lead to catastrophic engine failure at highway speeds. And even death. There are multi complaints online.
Tl* the contact owns a 2013 audi q5. While driving approximately 30 MPH, the vehicle vibrated violently without warning. The vehicle was taken to audi norwell (59 pond st, norwell, ma 02061, (781) 261-5000) where it was diagnosed that a new engine block was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,100.
41 days after purchasing well cared for, used q5, began experiencing rough ride over highway stretch, with intermittent epc light and constant check engine light. Engine also revved at stand still and vibrated. Unknowing of current class action lawsuit involving the timing chain, took the vehicle to a local mechanic. Mechanic indicated the timing chain had been stretched beyond safe use and the timing chain and tension adjuster needed to be replaced ($2600). Following those repairs, I was informed that due to the damaged timing chain, the cam shaft was also not functioning correctly which required replacement as well as the camshaft positioning sensor. (new cost - $4900) following those repairs, the issue still remains. Mechanic believes the issue is now oil pressure leaving the cam shaft due to a likely issue with the non-return valve leaving the camshaft bridge. This pressure prevents proper function of the variable valve timing, causing a vibration and rough ride. Mechanic offered to replace non-return valve (additional $3000) but can't be confident that it will alleviate the problem. Additional option was to replace engine beginning at $7000.00. Working with audi service to schedule time to address previous recall issue (coolant pump) when they will take a look at the engine issue and explain options. Class action lawsuit opt-ins were due by 10/13/18, 11 days after I purchased the vehicle, 30 days before I began having issues.
Recently bought my 2013 audi q5 in may of 2017 and seven days ago I began to have an issue with my vehicle roughly vibrating and experiencing low acceleration. I was blocks away from my home, but having it be rush hour and dealing with the current issues of my car suddenly losing power I am lucky to have made it home. Since my car will no longer start and not having the funds to have it towed to my nearest audi dealer ship, I paid to have a mechanic service come and inspect the vehicle. Upon having the mechanic inspect my vehicle, I got the unfortunate news of what was wrong with my car. It seemed to be having a known issue with the vw/ audi 2.0 timing chain. So, I was looking at roughly $2,500 in repairs on a timing chain replacement for my perfectly maintained and well cared for audi. With further investigation my mechanic notified me that not only my vehicle is suffering from the well know timing chain issue but because of that it also resulted in catastrophic engine failure. I am now looking at a bill of over $7,000 for a new engine on my fairly new audi.
Tl* the contact owns a 2013 audi q5. The contact stated that the steering wheel seized and the message "do not drive" was displayed. The vehicle was taken to ray catena audi of freehold (3561 u.s. 9, freehold, nj 07728, (732) 810-8000) where it was diagnosed that the vehicle had water damage and the circuit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would not cover the expenses of the repair because the warranty had expired. The failure mileage was approximately 79,000.
Tl* the contact owns a 2013 audi q5. While driving 20 MPH and exiting the freeway, the steering wheel failed to move and seized. The steering system malfunction warning indicator illuminated. The vehicle was taken to a local dealer (audi valencia, 23923 creekside rd, valencia, ca 91355, 661‑888‑1453) where it was diagnosed that the steering rack module and the power steering module needed to be replaced. The parts needed to be ordered. The vehicle was not repaired. The manufacturer (samantha at 1‑800‑822‑2834, ext 43358) was notified and opened case number: 180034706. The failure mileage was approximately 60,000.
Tl* the contact owns a 2013 audi q5. The contact stated that while driving at approximately 10 MPH, the brakes seized as the parking brake warning light illuminated continuously. The vehicle was towed to a dealer, where the vehicle was diagnosed that the emergency brake switch failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Service bulletins that may apply
- This bulletin provides information when the engine is not runing smoothly; all gas engines.
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- This bulletin provides informaiton when the engine is not running smoothly, misfiring.
- This bulletin provides information on VIN Plates, Safety Certification labels, and the ordering procedures.
- This bulletin provides information regarding UV leak additive for finding oil leaks.
- This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean...
- This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop...
Related recalls
Engine and engine cooling: cooling system
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- Risk
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Recall number 18V229000 · Recall details
Engine and engine cooling: cooling system
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
- Risk
- If the coolant pump overheats, it can increase the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 19M1.
Recall number 17V002000 · Recall details
Questions about the 2013 Audi Q5 engine failure
Is engine failure a common problem on the 2013 Audi Q5?
10 of 89 owner complaints about the 2013 Audi Q5 (11%) mention engine failure. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Audi Q5?
There are 2 recalls and 267 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Audi Q5
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