The contact owns a 2021 Audi Q5. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. Additionally, the windows independently rolled up and down, and the engine seized. While attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure had occurred three times within five days. The vehicle was towed to the dealer where it was purchased. The failure was diagnosed with a failed gateway control module. The contact was informed that the gateway control module needed to be replaced. The vehicle was being repaired. The contact was informed that the plastic protective bag that covered the gateway control module was filled with water. In addition, the dealer informed the contact that the federal safety agency Campaign Number: 21V947000 (Electrical System, Structure); recall repair was performed prior to the contact purchasing the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 37,200.
2021 Audi Q5: engine failure
5 of the 75 complaints about the 2021 Audi Q5 describe engine failure.
- owner complaints
- 5
- of this car's complaints
- 7%
- recalls
- 1
Engine failure by model year
What owners say
Date of Incident: 11/09/2025 • Location: I-30 near Cumby, TX (towed to Audi Fort Worth). Daughter was stranded on busy highway in middle of nowhere. Texas State Police came to her aid and helped w tow truck which cost $650. Engine catastrophically failed at ~50k + miles due to metal shavings throughout oil — Audi Fort Worth made the statement and I have picture of metal shavings. Which is the exact defect in **the federal safety agency Recall 22V753 / Audi TSB 13i5** (connecting rod bearing damage from factory machining debris). **Symptoms match TSB 13i5 Pages 1, 10–11 (“NOT OK” filter examples)**: - March 2025 oil change at 50,032 miles: **no metal** or at August oil change. Neither Audi corporate or Fort Worth care. Claimed we bought used car and didn’t have oil changed at Audi dealer. This statement violates federal law: - **49 U.S.C. § 30120**: Safety recall remedy free of charge to all owners regardless of purchase history or service location. - **TSB 13i5 Page 1**: Covers **ALL 2021–2023 Q5s** (42,689 units) — **no VIN exclusions**. - **the federal safety agency 22V753**: Risk of engine failure, loss of motive power, potential fire** — undriveable vehicle
Gateway control module shutdown. After a rain storm vehicle had electrical issues such as rear light turning off, and engine start malfunction alarm on dashboard. To vehicle automatically stoping with no vehicle nearby, seat belt tightening and to engine seized while driving to the dealer for the “engine start malfunction alarm”. The Audi dealer is quoting us $17,000 to repair for damages. Multiple people on this post have also had this issue with one going on 4 months waiting for parts to repair this issue.
The engine has failed and I am not sure why my Q5 was not included in the recall for coolant issues leading to engine failure. My issue started last winter when the car would suddenly kick in a loud fan. It would flash a warning that the start/stop malfunctioned as it only happened when stopped and/or parked. It was extremely alarming to hear so I would turn the car off and let it sit. When I started it up, there were no warnings and would drive normally. This continued to happen randomly. Then came the coolant low warning, engine temp, along with an RPM warning that kicked on the loud fan. I added coolant as it was the reservoir was low but never empty and temp gauge was in normal range . All messages would go away, car would drive normally. The coolant message happened a couple more times and always the same but eventually did not return. The Max RPM and temp continued in conjunction with the start stop messages. It was always the same. It would be stopped or Parked with the start/stop engaged. The fan would kick on and increase in severity and the temp gauge always was within normal. I eventually stopped using the start/stop function and it seemed to resolve the issue. The warnings never stayed on so I was not overly concerned since it drove fine and didn't sound rough when the messages and warning weren't active. Then it expelled the oil under the hood and gave zero warning lights. I only figured it out when the oil low warning came on. I thought it was weird because I had just checked the level since I see lots of complaints that Audi burns oil. When I opened the hood, I saw the oil. I know this happened suddenly and was not a leak because I was checking may parking spots. I took it the oil change place and it was cleaned up and replaced. I then took it to have the source of the leak identified but a pressure test revealed nothing. Again, no warning persisted and it drove fine. The next time the oil was expelled, it seized and failed.
The contact owns a 2021 Audi Q5. The contact stated that while she was driving 65-70 MPH, the warning message "Transmission Engine Failure" appeared on the instrument panel. The vehicle inadvertently stalled while attempting to veer to the side of the road. The contact stated she was able to restart the vehicle after several attempts however, the vehicle was towed to her residence. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The vehicle was taken to the dealer who diagnosed that the ECM chip had failed and needed to be replaced. The vehicle was repaired. The contact also stated while she was reversing, the vehicle inadvertently stalled. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.
Service bulletins that may apply
- This bulletin provides information when DTCs P00B700, P011600, or P268100 is stored; engine temperature...
- This bulletin provides information when the engine is not runing smoothly; all gas engines.
- This bulletin provides information when the starter/generator drive belt is noisy or came off.
- This bulletin provides information when the engine can only be started with a delay; 2.0 ltr
- This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.
- This bulletin provides informaiton when the engine is not running smoothly, misfiring.
- This bulletin provides information when DTC U140A00 Terminal 30 is stored in the ECM.
- This bulleitn provides informaiton when there is a loose engine oil filler cap; P006800, P227900, P050700
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
- Risk
- A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
- Remedy
- Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298 and Audi's customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Recall number 22V753000 · Recall details
Questions about the 2021 Audi Q5 engine failure
Is engine failure a common problem on the 2021 Audi Q5?
5 of 75 owner complaints about the 2021 Audi Q5 (7%) mention engine failure. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2021 Audi Q5?
There is 1 recall and 87 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Audi Q5
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