High-pressure fuel pump went out leaving wife stranded while struggling to get to the side of road. Bmw knows about the fuel pressure failure never contacted us about it. They have a 25 year safety recall the car is a 2014 but it was built in 2013 but sold as a 2014 so they’re wiggling out of the recall fix I don’t even have 100,000 miles on the car
2014 BMW 328D: fuel pump failure
36 of the 153 complaints about the 2014 BMW 328D describe fuel pump failure.
- owner complaints
- 36
- of this car's complaints
- 24%
- typical repair cost reported
- $11,400
- typical mileage
- 92,000
- recalls
- 2
Is there a fix? There are 2 recalls for this area of the car. See below
Fuel pump failure by model year
What owners say
The contact owns a 2014 BMW 328D. The contact stated that while driving 75 MPH, the vehicle lost power and started chugging. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the residence and parked. However, the vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed; however, the mechanic was unable to diagnose the vehicle. The vehicle was then towed to a dealer where it was diagnosed with high-pressure fuel pump failure. The contact was informed that the entire fuel system needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 78,658.
1.) The Bosch CP4 High-Pressure Fuel Pump (HPFP), OEM part number 13517824477 / 0445010517, failed catastrophically. This is the factory-installed pump on the 2014 BMW 328d equipped with the N47 diesel engine. Upon failure, the pump's internal cam and roller assembly disintegrated, releasing metal shavings throughout the entire fuel system — contaminating the fuel lines, injectors, fuel rail, and fuel tank. The vehicle will not start. The failed pump and contaminated fuel system components are available for inspection upon request. 2.) The vehicle experienced a sudden, complete loss of motive power with no prior warning, rendering it unable to start or operate. This type of failure — as documented in the federal safety agency Engineering Analysis EA23-001 — is known to also occur while the vehicle is in motion, causing unexpected engine stall at highway speeds with no ability to restart. This creates an immediate risk of rear-end collision, loss of vehicle control, and danger to other motorists. The failure provides no warning to the driver and cannot be prevented through normal maintenance practices. 3.) Yes. The high-pressure fuel pump failure and presence of metal shavings throughout the fuel system have been confirmed by a BMW authorized dealership. The dealer has documented the failure and provided a repair estimate for full fuel system replacement — including the HPFP, injectors, fuel lines, and tank cleaning — at an estimated cost of $10,000–$15,000. BMW of North America has declined warranty coverage citing that the vehicle has exceeded the 120,000-mile threshold under Recall 21V‑586, despite this being the identical defect covered by that recall. 4.) Yes. The vehicle has been inspected by a independent BMW Specialist 5.) Check engine light was present
The contact owns a 2014 BMW 328D. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the message "Engine Malfunction" displayed on the instrument panel. The contact used a scanner and retrieved a DTC for the high-pressure fuel pump failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel); and associated the failure with the recall. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.
The contact owns a 2014 BMW 328D. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed high-pressure fuel pump and assembly. The contact was informed that the high-pressure fuel pump and assembly needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied because of the age of the vehicle. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 177,010.
The contact owns a 2014 BMW 328D. The contact stated that the vehicle was taken to an unknown dealer, where the oil filter housing was replaced due to an oil leak. After the repair, the contact drove to the residence and the vehicle was not driven the following few days. The dealer called the contact to inquire updates on the vehicle after the service. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer, where a diagnostic trouble code for the fuel rail sensor was retrieved. Upon inspection, the mechanic discovered metal inside the fuel system due to the high-pressure fuel pump failure. Upon investigation, the contact related the failure to the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 140,000.
I was driving to work when my engine started sputtering acting like it was about to turn off. I quickly pulled off to the side of the road and as soon as I did, the engine stalled and turned off. I'm lucky that I pulled off the road because if it turned off while on the road I could have caused an accident. The car is no longer able to turn on. I had to get it towed to my work where I had a mechanic look at it. They said they believe the high-pressure fuel pump failed. I researched this online and saw that there is an open the federal safety agency campaign for it (#21V586000). My car is a 2014 BMW 328D with the N47 engine. It seems that my car would fall under this recall but when I put in my VIN it says it does not have a match for it. How is it possible for my vehicle to be accepted into this recall.
While driving our 2014 BMW 328d the engine misfired then stalled on the highway. This was a very dangerous and frightening scenario trying to push it off of the roadway while my wife and children were inside the car while highway traffic on the I-15 interstate rushes by. I was not able to restart, so we had it towed to our local BMW shop. Diagnosed as High Pressure Fuel Pump complete failure. Metallic debris throughout the entire fuel system, lines, tank filter, injectors, pumps. No check engine light or any prior warning. Many of the components have already been disassembled to determine the extent of damage, and all the components are currently with the vehicle, and available for inspection. The vehicle has been at the shop since the end of June. Some parts were initially ordered then all repairs put on hold while awaiting direction/ recall approval from BMW of North America. 5 months later we are being told this vin does not qualify for the safety recall. We can not afford the cost of the repairs and they will likely exceed the value of the car. We also need to remove it from storage at the shop it was towed to, and take it somewhere else while this is sorted out.
The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound, and an unknown warning light illuminated. The contact stated that the vehicle was able to be restarted but the contact had the vehicle towed to a dealer. The vehicle was towed to a dealer to be diagnosed. The contact was informed that there were metal shavings in the fuel pump. The contact was informed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.
The contact owns a 2014 BMW 328D. The contact stated that while driving approximately 70–75 MPH, the vehicle shuddered and then lost motive power. An unknown message was displayed. The contact pulled over to the shoulder, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced due to metal shavings in the fuel injectors. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 108,859.
High pressure fuel pump failed while underway causing vehicle to immediately stall in traffic and lock in "Park" making it unable to move. Mechanic (Werner's European Auto) confirmed diagnosis of catastrophic failure of the pump. Part is available for inspection. This part for the gasoline version of the 2014 328 series car is subject to a recall notice but for some reason the notice does not apply to the diesel version of this model. Repair cost is estimated at $11,000 to replace entire fuel system due to metal particles released when the pump broke
stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.
Related recalls
Fuel system, diesel
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
- Risk
- A melting intake manifold increases the risk of a fire.
- Remedy
- Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V‑755. Vehicles previously recalled under 18V‑755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 21V907000 · Recall details
Fuel system, diesel: delivery: fuel pump
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 21V586000 · Recall details
Questions about the 2014 BMW 328D fuel pump
Is fuel pump failure a common problem on the 2014 BMW 328D?
36 of 153 owner complaints about the 2014 BMW 328D (24%) mention fuel pump failure. The model year with the most reports is 2014.
How much does it cost to fix fuel pump failure on the 2014 BMW 328D?
Owners who mentioned a price put the repair at about $11,400 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2014 BMW 328D?
There are 2 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 BMW 328D
Check engine light 21Loss of power 20Stalling 20Fire or smoke 11Engine failure 10Overheating 7
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