VIN [XXX] 2011 BMW 328i 4dr. Disabled widow, and on [XXX] while driving with my 3 minor children in vehicle, vehicle attempted to stall/loss of complete electrical power, smoke from trunk/rear seat. After stopping, got the trunk opened and discovered that the Battery Safety Terminal (BST) box and Battery Distribution Box in my trunk was on fire. After researching, it came to my attention that this incident matches the federal safety agency Recall 13V‑044 (positive battery cable to fuse box stall/loss) and 2012 battery cable fire recall (1.3M BMW 5/6/3 series - BMW stated "can result in electrical malfunction, failure to start and, in some cases, to charring or fire") re-expanded 2019. Obviously, I contacted BMW, and to say I was surprised at the complete lack of support, respect and help with this incredibly important and serious matter, would be an understatement. BMW NA rep 'Eddie' closed my case on Oct 21 (after telling me 2 days, yet waiting over a week, mind you) citing salvage/total loss, absolutely refused inspection and then with attitude, REFUSES to give me a supervisors info, told me he’s not allowed to give me any info in order to speak to anyone higher up, that he can pass along my info and if they WANT to, then THEY can contact ME. TN Certificate of Title [XXX] issued 07-31-2026 shows CLEAN title Remarks: Actual Mileage only, no brand. IF the title is/was salvaged, it was absolutely not disclosed by private seller at sale [XXX], nor stated on my title. Retaining burnt BST box and battery distribution box. Safety fire with children. Request investigation. Absolutely disgusted with the behavior from the BMW rep, ‘Eddie’ 🙄 Just completely careless and not even acknowledging how terribly close this came to ENDING THE LIVES of my 3 children and I. This has completely traumatized my daughter, as she felt the heat through the right of the backseat. Literal nightmares for her and crying if I even mention the car now. Incredibly difficult. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
2011 BMW 328I electrical problems
130 complaints (22% of all complaints for this car). Typical mileage when it fails: 92,000. 1 crash reported.
- owner complaints
- 130
- of this car's complaints
- 22%
- typical mileage
- 92,000
- crashes
- 1
- recalls
- 2
Which part fails
- Wiring: front underhood5
- Instrument cluster/panel1
At what mileage
Complaints by mileage at the time of the problem.
BMW 328I electrical problems in other years
Specific symptoms reported on the 2011 BMW 328I electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Electrical system: wiring
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
- Risk
- Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
- Remedy
- BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 17V676000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.
- Risk
- If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1‑800‑525‑7417 or email BMW at [email protected].
Recall number 13V044000 · Recall details
What 2011 BMW 328I owners say
Most recent owner complaints, unedited.
The contact owns a 2011 BMW 328I. The contact stated that the headlights and taillights remained illuminated after the vehicle was turned off. Additionally, the vehicle intermittently failed to start up. The contact stated that AAA jump-started the vehicle, and it was determined that the battery was in good working condition. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure to the federal safety agency Campaign Number: 17V676000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
The power cable to my battery needed to be replaced from the front to the rear. This seems like the recall the federal safety agency CAMPAIGN ID: 13V044000 but my car was not listed for it.
Footwell module (FRM) module went out after negative battery disconnect to change fuse. Module being inoperable is causing windows to not operate,interior lighting not working, headlights stay dim (not good for nightime driving), blinkers inoperable (not good for driving with windows not working- no arm signals), dash light also inoperable.
The contact owns a 2011 BMW 328I. The contact stated that while attempting to start the vehicle, the electrical system failed to function as intended. The contact stated there was no warning light illuminated. The vehicle eventually started; however, the failure occurred. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer had been informed of the failure and transferred the contact to the federal safety agency Hotline. The contact researched online and related the failure to the federal safety agency Campaign Number: 13V044000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 116,000.
Previously reported on February 20, 2024. the federal safety agency #1157301 RDC failure caused complete loss of all dashboard functions except the radio - loss of lights/turn signals/ speedometer/ tachometer/ HVAC etc. Received a call from BMW customer service today February 26,2024 at 4:38 EST duration 17 minutes. BMW informed me the conversation was recorded. I request that the federal safety agency obtain the transcript for that telephone call. This note will be sent to BMW with request to send a transcript of the call to the federal safety agency. BMW Custom Relations representative was polite. Her purpose for the call - "to inform me that BMW is cooperating with the federal safety agency".The person assigned had no useful information nor could she obtain any information to answer questions. Though BMW documents all reported parts failures and complications, she had no ability to provide information relevant to the RDC module problems.The call was useless from an owners viewpoint. It did not improve Customer Relations. The VANOS recall was also discussed.the federal safety agency: #23V‑707 Recall notification October 2023 BMW has not provided a date when the repair will be available. Vanos Bolt problems were identified for my vehicle in 2014!!! A 10 year warranty without mileage limitation was created but BMW owners were not notified - unless engine failure occurred and the car presented to a BMW dealership. I am more than frustrated that repairs have not been initiated. The local BMW dealership would like to repair the car but cannot proceed without corporate approval. Parts are indeed available locally. BMW has been aware of the problems for a DECADE. Furthermore, the valve cover gasket has been replaced twice since 2014. The VANOS bolts were never inspected. The valve cover was replaced last at 149,000 miles. A mechanic advised replacing the VANOS bolts but did not inspect them. Cost of repair $1500. I declined. Abysmal customer service!
Tire pressure yellow warning light on. RDC module ordered but repair not completed. After starting the car at a gas station, multiple warning lights appeared in red including "car on a raised lift in red" which signifies car is to be taken directly for service. Drove to local mechanic one mile away. While observing the car with engine running at idle, ALL dashboard lights and functions stopped: No speedometer, No tachometer, No warning lights, No turn signals, No headlights, RDC module subsequently replaced with resolution of the problem. Opening the old RDC module demonstrated significant green corrosion - likely occurred over a long period of time. IF the loss of all dashboard function had occurred while driving, it would have presented very dangerous safety issues. Situation reviewed with local BMW dealership and BMW corporate customer relations. No recalls or warnings have been issued. Expressed my concerns in detail. This is a potentially dangerous problem for the BMW E90 models. The RDC module is located in the passenger rear wheel well and repeatedly exposed to wet/ snow/ slush conditions. This is a dangerous location outside the vehicle for the RDC module. The Tire pressure monitor system is a non-critical function. Repair of the RDC module is considered optional - yellow warning light. This event demonstrates that there is a serious risk when the RDC module is not functioning properly. BMW should make owners aware and offer replacement before dangerous events occur.
Received letter of recal Dec 2023 For recall Campaign No 23V‑707 Is been almost two months and BMW not communicating with me to find solution letter said remedi unavailable Engine bolts may over time loosen and eventually break how they want public to drive like that this should be a priority is dangerous
The electrical keeps shutting off and own after hitting speed bumps. It shuts off all power on hvac windows seats and the odometer. I have heard this same issue with many owners
While driving at city speed limit the headlights started flicking on-off very difficult to see in the dark. I pulled over to the side of the road for safety but now realized the turn signals not working and also the hazard lights are not working either. I was in a very dangerous situation sitting on the side of the road without any warning light on. Not only for mine safety but also dangerous for other drivers passing by without seen my car in the dark. Its due to well known BMW FOOTWELL MODULE that has high failure incidents rate but BMW refused not to do a recall. Since this a safety issue the federal safety agency should request BMW to do a recall instead of just extended the warranty to 10/150K miles which my car is not qualify for. I've contacted BMW customer care but they refused to offer any assistance. I feel that BMW has deserted their customer and leaving a high cost burden on their customers although failure/flaw was directly from BMW.
Questions about the 2011 BMW 328I electrical
Does the 2011 BMW 328I have electrical problems?
Owners have filed 130 complaints about the electrical of the 2011 BMW 328I, 22% of all its complaints.
At what mileage do 2011 BMW 328I electrical problems start?
The typical (median) mileage in owner complaints is 92,000 miles.
Was there a recall on the 2011 BMW 328I electrical?
Yes, 2 recalls: 17V676000, 13V044000. Check your VIN to see if your car still needs the free repair.
What year does the BMW 328I have the most electrical problems?
The BMW 328I model years with the most electrical complaints are 2011 (130 complaints), 2007 (129 complaints) and 2008 (85 complaints).
Other 2011 BMW 328I problems
Engine 365Airbags 91Transmission 25Fuel system 21Lights 19Visibility 14Seat belts 12Body 11Driver assistance 11Seats 11Acceleration 10Steering 10Brakes 8Wheels 6Tires 4Locks 2Suspension 1
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