The contact owns a 2011 BMW 328XI. The contact received notification of the federal safety agency Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle overheated while the HVAC system was turned on. Additionally, the vehicle jerked and there was smoke coming from the exhaust pipe while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
2011 BMW 328XI: fire, smoke or burning smell
5 of the 67 complaints about the 2011 BMW 328XI describe fire, smoke or burning smell.
- owner complaints
- 5
- of this car's complaints
- 7%
- recalls
- 1
Fire, smoke or burning smell by model year
What owners say
Before any prompts on the navigation screen ever came up, I would often sometimes smell something burning or giving off a hot rubber smell which I addressed as soon I purchased the vehicle from queens auto mall auction, they said it was nothing to worry about if I did not see the check engine light on. While I was driving my bmw 328 xi 2011 the car suddenly lost power and a fuel pump malfunction display prompted on my navigation screen. The car stopped on a bridge in the left lane without me being able to pull over. The car would not start up again at all after several attempts. I waited about 30 minutes and the car started up again. I drove it back home 5 min away and got my vehicle towed to the bmw of manhattan where they say they took care of the problem. Once I picked up the vehicle, I drove for approximately 25-30 minutes before the same exact thing happened again and I was barely able to switch into the right lane so I can pull over and have another tow come and take my car to bmw of manhattan just an hour after I had it serviced. I had the recall for the pcv valve heater replaced at that service so I know the same fire/rubber burning smell can't possibly be from that valve recall. I have seen online many people have the same problem with their 3 series, and I am concerned this may be an underlying issue with all 3 series bmw 2006-2011. In both of these separate instances I was driving and was very scared that I could have gotten into a serious car accident in new york city
For several months my air conditioner had been blowing warmer air than normal but was tolerable. A week ago, while driving on the interstate I smelled a burning plastic smell. Almost immediately my air conditioner shut off. Following that the radio and display shut off as well. I pulled over to the shoulder of the road and put the car in park. At that point I noticed white smoke coming from the vents in the dash. I grabbed some things and got out of the car. Within 2 mins of notching the burning smell, flames began coming out from under the passenger side of the dashboard. My car was totally engulfed within several minutes before the fd arrived on scene. The car is a total loss with the fire contained from the dashboard back through the cab of the car. After reading about the blower motor recall, I suspect the AC not functioning properly was in direct relation to the issue. I never received any recall notifications about potential fire issues. It was not until my car burned and I started researching that I came across many reports of very similar issues.
"bmw blower motor recall". On saturday 1/13/2018. My car caught fire while it was parked at my office. 1 mountain rd suffield, ct. The fire dept. Responded after I called 911 to report the fire and that I could not get the unlock button to work from my key remote. The fire damage was from an electrical fire that started underneath the dash board on the passenger side. The "blower motor" caught fire and melted through the dash onto the rubber mat on the passenger side of the vehicle. The suffield fire dept has the official report. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I remember driving home on the interstate and smelling a burning smell. I had the windows open but it didn't seem like it was coming from outside. Later, the car's HVAC blower fan stopped working. During repair, the blower motor resistor and the harness that plugs into it were found to be badly burned. The harness wires for ground and power were missing insulation (burned away) and the copper was badly corroded. The trim panel directly under the affected area has water staining and scorch marks. Bmw na refused to pay to fix due to mileage even though car is only 4 years old and is clearly a water intrusion problem (leading to a short circuit and burning) caused by either a design or manufacturing issue
Service bulletins that may apply
- The electrical system of BMW vehicles has been subject to an ongoing development process over the last few...
- Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon"...
- For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?)...
- Gsm combox deactivation / discontinuation with 4 year assist service.
- The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be...
- Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin...
- USB device is not detected by CHAMP2 head unit.
- Subject
Related recalls
Electrical system: wiring
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
- Risk
- Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
- Remedy
- BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 17V676000 · Recall details
Questions about the 2011 BMW 328XI fire or smoke
Is fire, smoke or burning smell a common problem on the 2011 BMW 328XI?
5 of 67 owner complaints about the 2011 BMW 328XI (7%) mention fire, smoke or burning smell. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2011 BMW 328XI?
There is 1 recall and 24 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 BMW 328XI
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