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April 1, 2017 Service bulletin

The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be...

BMW technical service bulletin B840816 for 2007-2016 BMW 328I, 2011-2017 BMW X3 and 2006 BMW 325I and others.

Bulletin number
B840816
Component
Electrical system
Summary
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

Owners of these vehicles have filed 1,753 complaints in the electrical category.

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