On [XXX], Century West BMW in North Hollywood, CA performed recall 20E-A01 B120921 (DME reprogram/connector update) on my 2013 BMW 528i. Within 30 minutes of leaving the dealership, the car displayed a red “engine overheating – stop immediately” warning while I was in a crowded intersection with my child in the vehicle. This created an immediate danger to us and to surrounding traffic. Prior to the recall, the vehicle had no history of overheating. When I returned the next morning ([XXX]), the service advisor admitted they had no timestamp or documentation of the coolant bleed procedure. Instead of proving the recall was performed correctly, the dealership attempted to shift blame onto unrelated issues such as the thermostat or an oil leak, even sending me a video of the oil leak but providing no proof of proper recall completion or verification. This negligence placed me, my child, and the public at serious risk of injury and could have caused catastrophic engine damage. The fact that the vehicle overheated almost immediately after recall work indicates the recall was not properly completed or verified, and the car was returned to me in an unsafe condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2013 BMW 528I problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine47
- Airbags14
- Electrical14
- Transmission13
- Lights4
- Seat belts4
- Steering4
- Brakes3
- Acceleration1
- Body1
- Driver assistance1
- Fuel system1
- Locks1
- Tires1
Specific symptoms reported on the 2013 BMW 528I
Engine failure 13Check engine light 10Loss of power 7Fire or smoke 6
Recalls 4
Electrical system: wiring: connectors/plugs/receptacles
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V608000 · Recall details
Exterior lighting
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain model year 2013 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, and ActiveHybrid 5 vehicles. The rear reflex reflectors may not reflect enough light. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- The vehicle may be less visible to other vehicles, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the rear reflex reflectors, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 15V188000 · Recall details
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
- What is wrong
- BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V‑454.
- Risk
- A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 14V627000 · Recall details
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
- What is wrong
- BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
- Risk
- A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1‑800‑525‑7417 or email BMW at [email protected].
Recall number 13V454000 · Recall details
See all 4 recalls for the 2013 BMW 528I
Defect investigations
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to the federal safety agency identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (the federal safety agency Recall 13V‑454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.
PE13030
Technical service bulletins for the 2013 BMW 528I 386
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The basic conditions for initializing the power windows are not met.
- The electrical system of BMW vehicles has been subject to an ongoing development process over the last few...
- Engine will crank but not start
- Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle
- The Dynamic Stability Control (DSC) warning light comes on while driving
- After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes...
- With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide...
- For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the...
- According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle...
- The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain...
2013 BMW 528I crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| BMW 528 I 4 DR RWD | 5 | 4 | 5 | 5 |
| BMW 528 Xdrive I 4 DR AWD | 5 | 4 | 5 | 5 |
2013 BMW 528I fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | RWD | 24 | 33 | 27 |
What 2013 BMW 528I owners say
Most recent owner complaints, unedited.
The contact owns a 2013 BMW 528I. The contact stated that after driving and parking the vehicle, the contact smelled an abnormal burning odor. The contact stated the burning odor occurred frequently. The contact stated that the vehicle was towed to the dealer where the vehicle was purchased. The contact was aware of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact was unaware that the vehicle needed to be taken to an authorized BMW dealer for the recall repair. The vehicle remained at the dealer unrepaired. The manufacturer was not informed of the failure. The contact was referred to a BMW dealer for assistance. The failure mileage was approximately 107,000.
Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electrical system and causing smoking from under the hood or system malfunction, which in my case it fried the electrical system and the car had to be reprogrammed but I had to pay for the new key. I had incurred over 1500.00 in car repairs and another 3000 for renting a car for over 3 months waiting for a remedy. The dealership manager Shane Ohanran I had conversations with failed to take any kind of responsibility for any repairs. I am asking 5000 for out of pocket costs incurred INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Unrepaired recall. No remedy available for over 8 months, with manufacturer acknowledging that there could a vehicle fire in some cases.
Unknown
The contact owns a 2013 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact was able to restart the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer where it was diagnosed and determined that the water pump and plug connector had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000. VIN tool confirms parts not available.
The contact owns a 2013 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine and entering the cabin through the vents. The engine warning light was illuminated. There were unknown messages displayed. The vehicle was taken to an independent mechanic who determined that the head gasket needed to be replaced. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
The contact owns a 2013 BMW 528i. The contact received notification of the federal safety agency Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the contact noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled to the side of the road, and the vehicle was towed to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 108,000. VIN tool confirms parts not available.
The contact owns a 2013 BMW 528I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine overheated and there was white smoke coming from under the hood. The messages low coolant and engine overheating were displayed. The contact pulled over to the side of the road to allow the engine to cool down before continuing to drive. The contact stated that while checking the coolant level, the coolant level was in the normal range. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 98,000. VIN tool confirms parts not available.
The contact owns a 2013 BMW 528i. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the contact noticed a smoke-like smell coming from the vehicle with no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.
Compare the 2013 BMW 528I
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Questions about the 2013 BMW 528I
Is the 2013 BMW 528I reliable?
Owners have filed 73 complaints about the 2013 BMW 528I, close to a typical 528I model year.
What is the 2013 BMW 528I year score?
The 2013 BMW 528I scores 69 out of 100 (average). The score compares it with the other model years of the BMW 528I: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2013 BMW 528I?
Engine and cooling, with 47 complaints, typically around 97,000 miles. Next is airbags (14).
How many recalls does the 2013 BMW 528I have?
4 recalls, covering electrical system, exterior lighting and service brakes, hydraulic.
Is the 2013 BMW 528I safe in a crash?
In government crash tests the 2013 BMW 528I scored 5 out of 5 stars overall, depending on body style and drivetrain (2 versions tested).
What gas mileage does the 2013 BMW 528I get?
Official estimates for the 2013 BMW 528I range from 27 mpg combined. The most efficient version (2.0L 4-cyl, RWD) gets 24 city and 33 highway.
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