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November 1, 2016 Service bulletin

USB device is not detected by CHAMP2 head unit.

BMW technical service bulletin B652616 for 2007-2013 BMW X5, 2007-2016 BMW 328I and 2011-2017 BMW X3 and others.

Bulletin number
B652616
Component
Electrical system
Summary
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."

Owners of these vehicles have filed 1,896 complaints in the electrical category.

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