Tl* the contact owns a 2010 bmw x5. While driving 30 MPH, the engine shook, smoke appeared, and the engine stalled. There was no fire. The engine malfunction indicator illuminated. The vehicle was towed to bmw of denver downtown (1040 s colorado blvd, denver, co 80246 (303) 954-4856) where it diagnosed that the secondary fuel pump and the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 53,220.
2010 BMW X5 fuel system complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2010 bmw x5. While driving various speeds, abnormal fumes entered the vehicle and the check engine warning indicator illuminated. The vehicle was taken to autogermana bmw (located at 298 calle carlos f chardon, hato rey, pr 00919), but was not repaired due to lack of parts. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v364000 (air bags), and 16v746000 (fuel system, gasoline); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified. The approximate failure mileage was 48,000. Vin tool confirms parts not available.
Takada recall- trying to understand why such a important safety recall is taking so long to rectify. I bought the vehicle not knowing this vehicle had 3 recalls. We were told that bmw doesn't know when parts could be available.
Takata inflators and fuel pump recalls. Bmw still has no fix for these issues which is a ticking time bomb for any occupants in the vehicle.
Tl* the contact owns a 2010 bmw x5. The contact stated that the federal safety agency campaign number: 16v071000 (air bags), 16v364000 (air bags), and 16v746000 (fuel system, gasoline) exceeded a reasonable amount of time for the repair. The dealer (bmw of dallas, 6200 lemmon ave, dallas, tx, 75209) stated that they were scheduling appointments for parts within the next three months, when the contact called three months later she was informed the same information, and also made aware that the parts for the recall repair were unavailable. The manufacturer was not made aware of the issue. The contact stated her vehicle slowed down while driving on the expressway and then stalled. The vehicle was unable to restart. The vehicle was towed to the same dealer bmw of dallas where the vehicle was repaired but the repairs performed were unknown. The failure mileage was not available. Parts distribution disconnect and VIN tool confirms parts not available.
Tl* the contact owns a 2010 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v364000 (air bags), and 16v746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sarasota bmw of sarasota, florida was made aware of the recall and stated that the parts were unavailable. The manufacturer stated that the parts were unavailable and that the contact could not receive a loaner vehicle for six months. The contact had not experienced a failure. Vin tool confirms parts not available....updated 08/31/17 *bf
Tl* takata recall. The contact owns a 2010 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags) and 16v746000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. ..updated 07/21/17 *bf updated 10/12/2017
Tl* takata recall. The contact owns a 2010 bmw x5. While driving at low speeds, the vehicle stalled without warning. When the ignition key was turned to the on position, the vehicle hesitated to start. The failures recurred intermittently. The vehicle was taken to a dealer where it was diagnosed that the intake fuel pump failed and needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v364000 (air bags), and 16v746000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 69,800. Vin tool confirms parts not available and parts distribution disconnect.
I purchased a car in 2/4/2017, on second driving, the car stall on the green light. I did contact dealership named sharpest rides, to ask what cause the problem, as they told me to drop car at their place to investigate and diagnosis. I did drop, after day they contact me and mentioned that they cannot duplicate the problem, because not enough tools, so they refer to bmw of denver downtown. The bmw dealer did test and diagnosis of couple days and respond with "we cannot duplicate of problem", so they return my car to me with unsafe condition. After while I starting have same problem with stall engine in the middle of road, at parking lot, or one day wasn't even start engine, or when car stall and I am lucky the guy didn't hit me in the back, but he did horned on me, showed me finger, and so on. I did contact multiple times with dealerships, with corporate headquarter at us north america and did have a chance open a case, have a chance talk to supervising, but everyone saying to me because car didn't showed error massage and they cannot duplicate problem they wont replace fuel pump, even they knew this is a fuel pump causing a problem. In addition, they did recall 136000 fuel pump, but they didn't want change now, and I did try explain them everyday we are on the road, we must keep our life safe and keep our environment safe, but they still telling me we cannot duplicate a problem. My car was a second time at same dealership on 4/72017 with same problem, and they still telling me everything fine with your car, just drive, I have four witness that can verbally in writing proof that my car stall. Maybe the car is drive-able but unsafe, because you cannot predict where it can be stop. Please review and see if manufacture or dealership following on all safety procedure to let people drive in high risk and dangerous of life on road. Please call me [xxx]. Thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v364000 (air bags), and 16v746000 (fuel system, gasoline). He parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Both airbags have been on the recall for over a year....are they not required to be in the vehicle, but working correctly? To wait for a recall over a year on something so important is very wrong! In addition there is another recall (oct 2016) on a fuel pump "could leak fuel during refueling or cornering" I've set up a service appointment jan 20, 2017 and I'm told neither recall items will be addressed or repaired because parts. I'm also not offered a solution outside of "carefully move away from traffic" anyone driving the car, near the car or at the refueling location is at risk...how many of these vehicles are out there? More has to be done!! Bmw should repair these asap or have them taken off the road. A year is unacceptable
Tl* the contact owns a 2010 bmw x5. The contact stated that the vehicle failed to start and a fuel and smoke odor was present. In addition, black smoke emitted from the exhaust pipe. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.
Tl* takata recall. The contact owns a 2010 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags) and 16v746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect..updated 01/04/17 *bf*dt
Tl* the contact owns a 2010 bmw x5. While driving at various speeds, fuel was leaking under the front of the vehicle without warning. The vehicle was taken to a dealer where it was diagnosed that the timing cover cases failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.
Passenger door got locked - unable to open. Deler had to take door out to fix. This major safety issue with very expensive repair from bmw dealer. Got engine light for diesel fuel tank sensor. Bmw told me to take two month to get part from germany. Waiting for part and high repair bill. Again got engine light for other reason. I am com earn about safest of my 2010 bmw x5 diesel model and like help from the federal safety agency. Thanks.
Ignition failed to restart engine due to battery drain. In one instance, battery discharged despite car having been driven for >1hr and then stopped for less than 15 minutes before failure to restart. Two other occasions were failure to start on the morning after vehicle last driven. Average outside air temps 5-30 degrees f. Vehicle had less than 25k miles at first occurrence and less than 34k at two most recent occurrences. Battery this new should not have issues holding a charge. Suspect diesel fuel filter heater failure to shut off, resulting in battery drain (see the federal safety agency campaign number: 13v339000). 3 occurrences to date, all were during cold temperatures when ffh would have been activated. Jan 2013, january 3, 2014 and february 17, 2014. Additional electrical system failures noted as a result of battery drain issues include multiple warning indicators (passenger airbag, diesel exhaust fluid indicator warning, brake pad warning, among others).
I was told by bmw that it was the egr high pressure heater leaking, wherein the leak causes diesel exhaust fumes to enter the cabin while driving without warning. I observed this mostly as I pull back from my garage, when idling and randomly as I drive. I've noticed a strong noxious smell in the cabin, which gave me nausea and headache. I remedied it by venting the cabin then recirculating the air. It happens constantly except when I circulate the air in the cabin regardless of when I'm in the road or parked in front of my garage. (I figured this prevents the fumes from the hood entering the cabin).I am finally having it repaired for $800 maybe more as I will find out tomorrow the final cost. I've read in the forums that this is not uncommon even below 15k mileage x5s which is virtually new and has occurred in different vehicle mileages. This is potentially dangerous and a health hazard to drivers and infants. Bmw should be shouldering this unacceptable hardware failure!
Exhaust is entering the cabin through the venting filling the car with harmful gases. I brought it to the dealer and they diagnosed it as a egr cooler/valve issue. There is currently an "open campaign" for the erg bracket to be replaced by bmw but no safety recalls on the egr cooler or valve. I am concerned about the safety of this issue since the leak starts off slow and undetectable at first then grows to be a serious burn in your eyes and nose. This could be especially harmful to families with young children.
My brand new 2010 bmw x5 35d has stalled multiple times, in major intersections completely out of the blue. The vehicle flashes "engine malfunction" and "reduced power." there is no way to cure this issue, and it only self-corrects after a matter of many minutes. When throttle is applied, during such an incident, the vehicle bucks wildly, between stalling and starting. There are many other bmw x5 owners having this issue. No fault codes are registering on the computer and the vehicle self-corrects after starting and stopping the engine multiple times via the push-bottom stop button. Once this took 3-hours to rectify, while I was stuck on the side of a busy highway. This has also happened at times in which I'm making left-hand turns in busy intersections, narrowly avoiding a high-speed impact. My vehicle has only 4,000 miles on it. My dealer has been unreceptive to the issue. I contacted bmw north america's customer service twice and they took a report but never contacted me back. I've left messages with the customer service department at bmw north america and still no resolve. This is a very dangerous situation. I have no idea as to when the vehicle will stall or malfunction. I feel I can handle an emergency, or at least lessen a potential impact in a worst case scenario, but I do not feel the same about my wife. The car looses all brake and steering pressure, and I feel very unsafe driving my family in this vehicle. Multiple other owners have sold their vehicles as a result, but those vehicles are going to end up in the hands of owners who will experience the same issues. It's only a matter of time before someone experiences this issue, in an intersection, and is killed by oncoming traffic. Please assist us in obtaining relief to this known issue. You can visit this forum, which is one of dozens, that complains about the issue in question. Http://www.xoutpost.com/bmw-sav-forums/x5-e70-forum/68822-engine-warning-battery-failure-same-time.html.
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