2017 BMW X5: engine stalls while driving

Filed Apr 19, 2025 · Fuel system · CA

I am writing to formally document two significant incidents involving the complete failure of the high-pressure fuel system in my BMW vehicle, VIN [XXX] , which have raised concerns about the reliability of this component. On [XXX], while navigating city street traffic, my vehicle, with 57,376 miles, experienced a total loss of power, resulting in the vehicle stalling in the left lane. The vehicle was towed to an authorized BMW dealership, where the entire high-pressure fuel system was diagnosed and replaced under warranty. As the second owner of this vehicle, I acquired it from my neighbor, the original owner. Upon reviewing the complete service records provided by the previous owner, I discovered that a nearly identical issue occurred at 39,066 miles. The service documentation states, "Client reports that while driving, the vehicle lost power and stalled." At that time, the high-pressure fuel system was also fully replaced. Further investigation revealed that BMW issued a safety recall notice between these two incidents, acknowledging potential failures in the high-pressure fuel pumps. However, the recall indicated that no remedy was available at the time. I've attached all the service records for both incidents and BMW North America's letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 30, 2025 · Engine · 80,000 miles · IL

The contact owns a 2017 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence, and then to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The vehicle was towed to the residence and has not been driven since. The failure mileage was approximately 80,000.

Filed Aug 4, 2022 · Fuel system · 75,000 miles · CA

The contact owns a 2017 BMW X5. The contact received notification of the federal safety agency Campaign Numbers: 21V586000 (Fuel System, Diesel) and 21V907000 (Fuel System, Diesel) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that while driving approximately 40 MPH, the vehicle suddenly stalled with an unknown warning light illuminated. The vehicle failed to restart and was towed. The approximate failure mileage 75,000. Parts distribution disconnect.

Filed Nov 2, 2019 · Fuel system · 22,795 miles · CA

While my wife was driving to work the vehicle lost power and stalled. She had just turned off the highway, and onto a side street. She was stuck in the middle of the road and had to be towed. The vehicle would not re-start and would not engage to neutral, so the tow truck driver had to use skid blocks. Bmw inspected and found the fuel pump had failed and contaminated the entire fuel system with swarf. This leaves the driver and vehicle in a dangerous position as the vehicle completely stalls with no prior warning.

Filed Jan 17, 2019 · Fuel system · 25,000 miles · CA

While driving on city street, vehicle lost power and stalled. Was able to keep the vehicle rolling into a parking lot. Would not re-start and would not engage to neutral following emergency park release procedure. Bmw inspected and found catastrophic fuel pump failure that sent particles into fuel system and injectors. The vehicle is a 3.5d diesel model. Other owners of similar vehicles have complained about same issue and re-occurring after warranty repair. This leaves the driver and vehicle in a dangerous position as vehicle completely stalls with no prior warning.